You paid someone. You are still liable.
Most people believe that once money has changed hands and the van has driven off, the waste stops being theirs. In England that is wrong, and it is wrong in a way that has been tested in court. If your household waste is later found dumped, the question a local authority asks is not who tipped it. It is what you did to check the person you handed it to.
Claire Dolman paid £150 for about half a Transit van of waste to be taken from her driveway. It was found in a hedgerow. The fine, costs and victim surcharge came to £368 — more than twice the price of the clearance, and, on her own account, about two and a half times less than a licensed firm would have charged for the same job in the first place.
This guide sets out exactly what the duty requires, what it costs when it goes wrong, how to run the check in about ninety seconds, and what to write down on the day. It applies to anyone clearing a house, a garage or a garden — and particularly to executors, who are often clearing a property they do not live in, under time pressure, using whoever answers the phone.
What the law actually says
The duty sits in the Environmental Protection Act 1990. In plain English: if you live in a house or flat and you are getting rid of your own household waste, you have to make sure it only goes to someone allowed to take it, and you have to make an effort proportionate to the situation to establish that.
The statutory wording is narrow and worth reading once. An occupier of domestic property must
"take all such measures available to him as are reasonable in the circumstances"
to ensure that household waste produced on the property is transferred only to an authorised person — Environmental Protection Act 1990, s34(2A).
"All such measures available to him" is a higher bar than doing nothing and hoping. The measures available to you include asking for a registration number and searching a free public register on your phone. That is the standard you will be judged against, and it is why "he seemed fine" and "he had a van" do not work.
Who counts as an authorised person
In practice, for a clearance, that means a business registered with the Environment Agency as an upper tier waste carrier. Councils and their contractors, and holders of the relevant environmental permits, also qualify. A man with a van and no registration does not, however tidy the van is.
The carrier commits a separate offence
Your duty and theirs are distinct. Carrying controlled waste without registration is an offence under Control of Pollution (Amendment) Act 1989, s1(1), a level 5 fine — now unlimited. The dumping itself is an offence under EPA 1990, s33, carrying up to five years' imprisonment on indictment. None of that reduces your own liability; the two are prosecuted independently.
What it costs to get this wrong
The penalty ladder starts with a fixed penalty notice and ends, if you ignore it, in the magistrates' court. All of the figures below are England only.
| Stage | Amount | Detail |
|---|---|---|
| Fixed penalty (minimum) | £150 | Statutory floor under s34ZA |
| Fixed penalty (default) | £200 | Applies where the authority has not specified an amount |
| Early payment (floor) | £120 | A discount cannot be set below this |
| Fixed penalty (maximum) | £600 | Raised from £400 by SI 2023/770, in force 31 July 2023 |
| Prosecution | Unlimited fine | On summary conviction; the £5,000 cap was removed by LASPO 2012 s85, commenced 12 March 2015 |
Paying the fixed penalty discharges your liability — that is the point of it. Refusing or ignoring it does not make it go away; it converts a capped administrative penalty into an uncapped criminal one, with prosecution costs and the victim surcharge on top. Both householders below took that route.
The same statutory instrument that lifted your ceiling to £600 raised the maximum fixed penalty for fly-tipping itself to £1,000.
Two real prosecutions
Reported cases are more useful than any warning we could write, because they show what the check-free version of this transaction actually costs.
Claire Dolman — Westbury-on-Trym
A cold caller offered to remove about half a Transit van of waste from her driveway. She paid £150. The waste was dumped in a hedgerow at Webbs Heath, Siston Common, on 18 August 2025. She had not checked the licence, had no receipt, and had recorded no details of the man or the vehicle.
At Bristol Magistrates' Court on 16 February 2026 she was fined £120, ordered to pay £200 costs and a £48 victim surcharge: £368 in total.
Maximilian Grunfeld — Gloucester
Prosecuted under s34(2A) after a fixed penalty notice went unpaid. At Cheltenham Magistrates' Court on 3 February 2025 he was fined £461 — reduced from £692 for an early guilty plea — with a £184 surcharge and £85 costs: £730 in total.
Why this is getting worse, not better
Defra publishes annual fly-tipping statistics for England. The 2024 to 2025 edition, published on 25 February 2026, describes a problem growing faster than the response to it.
1.26m
fly-tipping incidents in England, up 9% on 1.15m
777,000
incidents involving household waste (62%), up 13%
572,000
enforcement actions, including 69,000 fixed penalty notices
1,250
court fines, down 9% — total fine value £673,000, down 8%
Household waste made up 777,000 of the 1.26 million incidents — 62% of the total, and up 13% year on year. Some 463,000 incidents, 37%, were on pavements and roads. The waste being dumped is, in the majority of cases, waste that came out of somebody's home.
Enforcement rose to 572,000 actions, including 69,000 fixed penalty notices. But court fines fell to 1,250, down 9%, and the total value of those fines fell 8% to £673,000 — an average of £539. Incidents up, enforcement up, prosecutions down: councils are leaning on fixed penalties rather than court. Stated plainly, the most likely consequence you face is not a courtroom. It is a notice through the door for between £150 and £600, issued because your name was in the pile.
Defra does not publish, in its headline release, how many of those 69,000 fixed penalties were householder duty of care notices specifically. We are not going to guess at it.
The five checks, on the public register
The Environment Agency publishes a free, searchable register of registered waste carriers, brokers and dealers. You do not need an account and it works on a phone at the front door: search the waste carriers, brokers and dealers register.
- Open the registerChoose the waste carriers, brokers and dealers search on environment.data.gov.uk.
- Search the numberPaste the CBDU number they gave you, or type the trading name exactly as it appears on the quote.
- Read the entryCheck the tier, the status, the expiry date and the registered name and address.
- Screenshot itSave the entry to your phone with the date. That screenshot is your evidence of checking.
1. Tier — the one that matters most
Anyone removing other people's waste must be registered upper tier. Lower tier registration covers a business carrying only its own waste, agricultural waste, animal by-products and charities. A lower tier registration produced against a clearance quote is the single clearest red flag you will ever see — it means the person quoting you is not authorised to take your waste at all.
2. Number format
Upper tier registration numbers begin CBDU. A number in another format is either a lower tier registration, something else entirely, or invented.
3. Expiry
Upper tier registration lasts three years and must be renewed. Check the expiry date against the date of your job, not the date of the quote. Registration moved to GOV.UK in October 2025 and now costs £184 initially and £125 to renew — small enough that no working clearance business has a reason to let it lapse.
4. Name and address
The registered name and address must match the firm actually quoting you — not a similar-sounding one. Rogue traders trade on near-misses: a registered company's number quoted by an unconnected van, or a name one word away from a legitimate local firm.
5. Scottish and Welsh carriers
A carrier registered with SEPA in Scotland or Natural Resources Wales may lawfully work in England, but they will not appear on the Environment Agency register — they are on their own. If a carrier tells you they are Scottish or Welsh registered, ask which register, then check that one.
What to write down
Defra's Waste Duty of Care Code of Practice is admissible in evidence and sets the standard for what "reasonable measures" looks like in practice:
- Record the waste carrier registration number.
- Keep a receipt showing the business details.
- Photograph the registration.
- Record the vehicle registration, make, model and colour.
None of that takes longer than the conversation about price. It is also, in both prosecutions above, precisely what was missing.
Is this clearance quote safe?
Answer six questions about the quote in front of you. The first three decide it: if any of them is anything other than yes, you have not met the duty yet. The record sheet underneath captures everything the Code of Practice expects you to write down on the day.
Free tool
Is this clearance quote safe?
Six questions, answered honestly, tell you whether you have met the household waste duty of care. Your answers stay in this browser tab — nothing is sent to us or saved anywhere.
0 of 6 answered. Answer all six to see your result.
Collection record sheet
Defra's Waste Duty of Care Code of Practice expects you to record who took the waste and in what. Fill this in on the day, print or download it, and keep it with the transfer note. It is never uploaded.
Hello Services holds an upper tier waste carrier registration, will show it before anyone starts, and issues a written waste transfer note on every job. If you would like the registration number and a written quote before you decide anything, ask for both here.
What a legitimate clearance actually looks like
The paperwork is not bureaucracy for its own sake. Each document exists because it answers a question somebody might ask you later.
- A written quote naming the business, with an address and a price for a defined volume of waste.
- An upper tier waste carrier registration number you can find on the Environment Agency register before anyone starts.
- A waste transfer note issued at collection, describing the waste, dated, and naming both parties.
- Named disposal: a licensed transfer station or recycling facility, not "the tip".
- Itemised waste streams — general household, WEEE, mattresses, green waste, rubble — because they are charged and treated differently.
- A crew that will let you photograph the vehicle and the registration document.
Itemised waste streams matter more than people expect. General household waste, electricals, mattresses, green waste and rubble are charged differently and treated differently, so a quote that lumps everything into one line is either imprecise or heading somewhere it should not. Our clearance services are quoted by stream for that reason, and rubbish removal jobs carry the same transfer note as a full house.
The cold-caller red flags
Almost every prosecuted householder case starts the same way: the trader found the customer, not the other way round. These are the signals, roughly in the order you will meet them.
- They approached you — a cold call, a leaflet, a knock at the door, or a message after you posted photos of the items.
- Cash only, no invoice, no receipt.
- No company address anywhere: no letterhead, no website address, no registered office.
- A Facebook Marketplace or local group listing with a mobile number and no business identity behind it.
- "We'll take it to the tip for you" — household waste recycling centres do not accept trade-carried waste as a favour.
- No registration number offered, or one produced only after you ask twice.
- A price far below every other quote, for the same volume, collected today.
- An unmarked or hired van, or a vehicle whose registration they would rather you did not write down.
None of these is conclusive on its own — plenty of good small businesses advertise locally and take cash. What matters is whether the registration checks out on the register. A trader with nothing to hide will hand you the number before you ask.
Scotland and Wales are different
Every penalty figure on this page is England only. The duty exists across Great Britain, but the wording and the enforcement regimes differ.
| Nation | The householder standard | Where to check a carrier |
|---|---|---|
| England | "All such measures available to him as are reasonable in the circumstances" (s34(2A)) | Environment Agency public register |
| Scotland | Reads "reasonable steps" rather than "all such measures as are reasonable" | SEPA register |
| Wales | Differs from the English regime; check with your local authority | Natural Resources Wales register |
If your property is in Scotland or Wales, treat the five checks above as sound practice — they are — but take the penalty amounts and the fixed penalty mechanics from your own regulator rather than from this page.
What is coming, and what is not law yet
The Waste Crime Action Plan, published 20 March 2026, commits to moving carriers, brokers and dealers out of registration and into environmental permitting, with penalties of up to five years' imprisonment. That is an announced intention. No implementation date has been given, and nothing about it changes your duty today.
Digital waste tracking went live on 28 April 2026 and becomes mandatory in October 2026 for permitted sites, carriers, brokers and dealers. It does not apply to householders. Your obligation stays what it has been since 2005: check who you hand the waste to, and keep the record.
Frequently asked questions
About this guide
Written and reviewed by the Hello Services clearance team, an upper tier registered waste carrier operating across England. Sources: Environmental Protection Act 1990 sections 33, 34 and 34ZA; Control of Pollution (Amendment) Act 1989 s1(1); SI 2023/770; LASPO 2012 s85; Defra, "Fly-tipping statistics for England 2024 to 2025", published 25 February 2026; reported proceedings at Bristol Magistrates' Court (16 February 2026) and Cheltenham Magistrates' Court (3 February 2025).
This is general information about the law in England, not legal advice, and it does not create a solicitor-client relationship. If you have received a fixed penalty notice or a summons, take your own advice. Reviewed .
Clearance with the licence shown first
Hello Services holds an upper tier waste carrier registration, shows it before anyone starts, and issues a written waste transfer note on every job. Ask for the number with your quote.
Related services
- House and property clearanceLicensed clearance with itemised waste streams and a transfer note on every job.
- Rubbish removalPart loads and single items, collected from inside the property, disposed of legally.
- Residential clearanceFull houses, probate properties and end-of-tenancy voids, cleared and documented.
- Garden waste removalGreen waste taken to licensed sites, with the same paperwork as an indoor clearance.
