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Hello Services

Hello Services Reviews

5,787 reviews from our cleaning customers since 2019

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Latest reviews

201 reviews · page 9 of 9

  • ★★★★★Verified customer

    Staff were hardworking and very professional yet still friendly.

    Catharine M. · Mar 2020 · Deep cleaning

  • ★★★★★Trustpilot

    Excellent customer service 24/7

    Excellent customer service 24/7. I was able to book a deep cleaning job via the live chat feature in the early hours at short notice. Sab, founder, was extremely helpful and paid great attention to detail. He was most keen to accommodate my specific requirements and made me feel like a valued custom… Read more

    er. The cleaner, Tuty, was polite, friendly and helpful. She made light work of a two bathroom cleaning job. Thank you Hello Services!

    Nadia · Jun 2019 · Deep cleaning

  • ★★★★★Google
    Great service - we had a full deep clean of the house after building works and it was very good value for money plus easy to get a quote and make the booking. They also dealt with an issue that some flooring had been missed and sent someone back the next day free of charge to rectify so I was impres… Read more

    sed with the customer experience.

    Rachel S. · · Deep cleaning

  • ★★★★★Google
    Hello Services has under its umbrella a number of individual cleaning companies and so one doesn’t know who is coming until on the day. Once used it is possible to request the same group of cleaners if one was happy first time round. I would request the same three cleaners again who did a deep clean… Read more

    for me recently after some heavy building work. However, one star was knocked off as some high ledges had been not cleaned, still thick with builder’s dust. Overall, what was cleaned was cleaned extremely well.

    Rowena B. · · Deep cleaning

  • ★★★★★Google
    A good company and service, very polite. We had just moved in to a new house and which needed a deep clean. The cleaning had been done to a good standard, a few areas were missed but they promptly came out and re cleaned what was missed. My only request would be to use steam mops when cleaning lamin… Read more

    ate flooring, otherwise a job well done.

    Mohammed C. · · Deep cleaning

  • ★★★★★Google
    I booked a deep clean for my small 2 bed home after I had got behind on housework after an intense work project. There was an issue on start time but I was kept informed and reschedule worked ok. The quality of the cleaning was excellent and thorough and they cleaned areas I had struggled with. Over… Read more

    all I was delighted with the service which I felt was good value and efficient.

    Kate N. · · Deep cleaning

  • ★★★★★Google
    I was initially quoted £135 to deep clean a studio flat. On the day, 2 cleaners arrived and one of them proceeded to take pictures and saying the place is in a state (isn’t that why a deep clean is requested)? They left the property and I received a call from the company saying due to the grime, etc… Read more

    , it would cost another £200! I felt I wasn’t in a position to argue as it was my recently deceased brother who lived there and I had to clear it, so I paid and they came back. Apart from the attitude of the picture-taker, I have gone back today to check and I cannot fault their cleaning. Everywhere was spotless and all appliances smear-free. They cleared out at least 20 plastic carrier bags, and other sundries so 4 stars they’ve got. I think they should offer an in-person quote so they can see the condition and give an accurate quote.

    Jacques · · Deep cleaning

  • ★★★★★Google
    At first I was worried about the quality of the service after reading some bad reviews but Ferraz team was very professional. They arrived earlier than the appointment time which is impressive. We had the house (3 bed 2 bath) deep clean. They took about 6 hrs and left the house clean. They walked us… Read more

    around the house at the end to check if we’re happy with it and everything was cleaned properly. I think part of it is a luck as well, it depends on which cleaning persons/ company you’re getting.

    Vathanya V. · · Deep cleaning

  • ★★★★★Google

    PositivePunctuality, Quality, ProfessionalismServicesDeep clean

    Excellent service. I had a deep clean and the price quoted was very reasonable for a very large 5 bed house with a large basement. Due to a leak we had to do a deep clean. The team that came were very polite, cheerful and worked very hard. So a big thank you to them and appreciate all the hard work… Read more

    they did and was very happy with their work. They asked me to check everything as they finished each room. A very satisfied client and will definitely be using them again. (13th Jan 2020 13:30 hours job)

    Hamera S. · · Deep cleaning

About our reviews

Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.

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