Customer reviews
Every review below was left by a real customer — on Trustpilot, on Google, or directly with our office after the job. We do not write, edit or shorten them, and Trustpilot and Google reviews link back to the original so you can check them yourself.
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,429 reviews
- £5m public liability
- Licensed waste carrier CBDU300454
- Since 2019
4.85
average across 5,880 reviews
- Trustpilot: 2,600
- Google: 878
- Left with us directly: 2,402
- Left on this site: 0
5 star4,999
4 star881
3 star0
2 star0
1 star0
All areasGreater London37Kent28West Yorkshire26Scotland24Surrey22West Midlands17Gloucestershire10Cambridgeshire9Wales7Bedfordshire4Berkshire4Hampshire4Bristol3Merseyside3Tyne and Wear3Essex3Greater Manchester3West Sussex2East Sussex2Oxfordshire2North Yorkshire1Hertfordshire1Norfolk1Suffolk1Devon1Dorset1Nottinghamshire1South Yorkshire1
These are the counties customers have named in their reviews so far — we work across the whole of the UK, so this list grows as new reviews come in.
5,880 reviews · page 7 of 118
★★★★★Trustpilot
Fantastic Service! Cleaners arrived early and got straight to work. Very satisfied with the deep clean. The cleaning was done with attention to detail which has really pleased me. The team were lovely people. I recommend and shall be using these services again!
★★★★★Trustpilot
Excellent communication before and during a deep clean. Comprehensively done, with great care shown. Very satisfied
★★★★★Google
Very happy all rooms spotless would highly recomend
★★★★★Google
Nihad and team was professional and did a fabulous job in cleaning
★★★★★Google
Atanas was amazing. I am so pleased with the results. I will definitely recommend.xx
★★★★★Trustpilot
The team of three young lads arrived from HELLO SERVICES at the scheduled time and started work to deep clean straight away. They were courteous, polite, very professional treated us and our bungalow and contents with the greatest respect. Also, they obviously had great pride in their work and turned our dull bungalow into a sparkling paradise. The booking process was easy, and their communication was good with both emails, phone calls and reminders. I would highly recommend them to friends and family. It was well worth the money we paid and was a great experience.
★★★★★Trustpilot
Booked hello services for an end of tenancy, was so happy with the results. The team worked so work, never seen the oven so clean. Definitely recommend thank you 🙏🏼
★★★★★Google
Really pleased with the service I received at very little notice. I booked the appointment on 31/3 for a deep clean to take place the following afternoon. Adriana called me in the morning and asked if it would be ok for her to arrive earlier, which was even better. They arrived at new time agreed and I left as the property is not currently lived in. I received a call about 3 hours later to tell me that they were nearly finished so I went back and I could not believe the difference. For context the 2 bed flat was extremely dirty, I wish I had before and after pictures to show the difference that they have made. They worked so hard and I couldnt be happier with the results. I will be using again and recommending to others. Thank you!
★★★★★Google
Great communication, extremely reliable, fantastic price and an amazing cleaning services provided. My house is sparkling from top to bottom. The ladies waited and asked if I would like to take a look around before they left, to inspect their work. They paid so much attention to everything, they even cleaned the tracks on the inside of my blinds. I highly recommend 👌🏻
★★★★★Google
Mike and the team really went the extra mile for us, they were speedy, reassuring and did an excellent job.
★★★★★Google
Very efficient, good service. Cosmina kept us updated and the job was done well.
★★★★★Trustpilot
Great job by Sadar and his Team
★★★★★Google
Driver arrived with van on time and was absolutely fantastic helping me get everything packed and unloaded. I couldn't ask for more !!!
★★★★★Verified customer
Satisfy with the service. Hassan did the job very well,much appreciated. One suggestion: One staff for cleaning is not enough to handle the workload, atleast two people should be allocated for the job. It's a 1.5 or 2 hrs job maximum but due to one cleaner is extended for an hour more. Also, it's not healthy to place a workload on a single person. I would be interested to see at least two people for my house next time please. Thank you
★★★★★Trustpilot
Ingrid LS12 Great service, quick and efficient. Good value for money
★★★★★Verified customer
They did a fantastic job and were very kind! They talked me through what they’d done and listened to my needs as well. Really great job
★★★★★Google
Really great, professional service. Couldn’t have been more helpful and removed a lot of the stress of the day
★★★★★Trustpilot
Sardar did good work
★★★★★Google
Very impressed with short-term availability. Needed to move Mum from 1 care home to another. Handled it efficiently and sensitively. Price seemed reasonable.
★★★★★Google
They were punctual, helpful, professional and friendly. I will recommend Hello Vans to other potential customers.
★★★★★Trustpilot
Sardar did a great service for my move out
★★★★★Trustpilot
Booked Hello cleaning services for a flat that was in a really bad condition. I could not believe what Sardar and team did, they exceeded expectations. Great customer service and incredibly hard working to get the flat back in a good condition. If you are in the Haywards heath area book Sardar!!
★★★★★Trustpilot
Sadar came to do a end of tenancy clean of my property. The standard was exceptional, my landlord was very impressive. Never seen it cleaner, will definitely use again!
★★★★★Google
Great cleaning service, they did an excellent job.. I will use it again, when needed ofc
★★★★★Google
Mohammad, the driver was such a kind, gentle and very helpful person. I 10000000000% recommend hello Van as their driver representative was the best person I’ve ever worked with!
★★★★★Verified customer
The guys that came worked very hard! I was pleased with the overall result. However when the guys had finished they were sat waiting to go home for over an hour! I didn’t think that was very professional.
★★★★★Verified customer
Two lovely chaps who did a brilliant job and best of all, they were a pleasure to work alongside.
★★★★★Google
Efficient service and friendly staff. Quoting process was quick and easy, and was the best price I found locally. They subcontracted to a small local firm, who turned up promptly, worked incredibly hard, and managed to fit way more furniture in a Luton than I thought possible. They were creative in solving issues of things not fitting down the stairs and lowered them out the window with a strap. Really pleased with the service!
★★★★★Google
Great service from Hello Vans. Polite, punctual, communicated well around what vehicle size we would need, efficient with invoicing and all comms and we also finished within the time they’d advise us it would take (2h for a 1 bedroom load and offload support). Thanks a lot!
★★★★★Trustpilot
Ismael and Ali did a great job. The communication beforehand was very good. They did a thorough end of tenancy clean, including cleaning carpets. They are really nice guys too. Thank you.
★★★★★Google
Team yusef London Very good cleaning well recommended!
★★★★★Google
Great Service! Timely manners and professional team.
★★★★★Verified customer
Great service, very thorough and polite people.
★★★★★Google
The staff were a real asset to your company. From Sophie who took the order, to the two guys who delivered the item. Very helpful and efficient. Thank you.
★★★★★Verified customer
Cleaners were prompt, friendly and professional. A good service all round.
★★★★★Google
Moved anything without issue, could not recommend more
★★★★★Verified customer
Micheal and his team were very professional and did a thorough job. They were able to clean all our after building work. Thank you
★★★★★Google
They were on time and very quick. They gave an accurate estimation of time from the information I gave for the amount of boxes and furniture to be moved and were very friendly. Would definitely recommend :)
★★★★★Verified customer
Amir was great. So attentive and helpful. They did a great and thorough job of my move out clean. Cannot thank them enough. Good reliable service
★★★★★Verified customer
Amazing service from booking the clean to the person who cleaned it. Omar did an amazing job and I would recommend your services to anybody.
★★★★★Verified customer
They did an excellent job cleaning the house spotless and in no time at all!
★★★★★Verified customer
Very professional, friendly, and efficient
★★★★★Verified customer
Generally a good service. Very thorough clean upstairs. Some small areas missed downstairs (doors, skirting boards)
★★★★★Google
This is the best man and van with house moving service that I have ever come across! The driver and his mate were very respectful, kind and polite while packing my stuff and they delivered my items with care. I recommend this company to everyone. Their quote was also fair and affordable and they have a very good customer service and good communication.
★★★★★Google
It was a seamless experience to book our second move with Hello Vans. Ali and Jaffery were thorough professionals in handling our moves with precision and assisting us to unload furniture in desired rooms .. thanks a ton to both of you. We highly recommend 🙂
★★★★★Verified customer
Flat nicely clean. Perfect service.
★★★★★Verified customer
Excellent service. The two people who came were really nice. Very friendly and they did a great job. They were really quick too. Very very pleased.
★★★★★Verified customer
Excellent Deep Clean, very thorough and worked well. Would highly recommend.
★★★★★Verified customer
Cleaners did a great job. Wouldn't hesitate to use again.
★★★★★Verified customer
Excellent job by both cleaners, thank you!
What our customers say across the UK
4.5 ★ from 3,131 Trustpilot reviews★★★★★Trustpilot
Genuinely blown away by the high standard of the end of tenancy clean. Given the price, I thought I would be sacrificing a certain level of quality, but wow, Sardar was incredible. Arrived on time with great communication, got to work immediately, and even though the kitchen was a much bigger job than you would… Read in full →
★★★★★Trustpilot
I had a very positive experience with HelloService. I first used their service two years ago for the end of tenancy cleaning of my flat in Edinburgh, where I had lived for six years. I was quite nervous, as the property had been occupied for a long time, but HelloService delivered a very high standard… Read in full →
★★★★★Trustpilot
I recently used Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the moment I contacted them, their communication was clear, friendly, and professional. They arrived on time, fully equipped, and explained the entire process before starting. The team worked efficiently and with great attention… Read in full →
Read all 4,674 What our customers say across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
