Hello Services Reviews

Latest reviews

161 reviews · page 6 of 7

• ★★★★★Trustpilot

  Little but of an issue with timing to…

  Little but of an issue with timing to pick up stuff, but it worked out well in the end and service was excellent. Thanks

  Customer · Nov 2020

• ★★★★★Trustpilot

  Good service

  Good service, quick and helpful.

  Customer · Nov 2020

• ★★★★★Trustpilot

  No fuss and good quality cleaning

  I used Hello Cleaning for my recent end-of-tenancy clean in Oxford. I found the quoting and booking process to be straightforward with good customer service and quick response time. The cleaning itself went well, was no fuss and done to a high standard. The check out with the real estate agent had n… Read more

  o issued with the cleaning standard. Only one minor issue was the cleaners were about 20 minutes late on the day. Otherwise I would be happy to use them again.

  Rohan G. · Nov 2020 · End of tenancy

• ★★★★★Trustpilot

  Excellent clean

  Excellent clean. Very thorough and polite staff. Would recommend.

  PAT C. · Nov 2020 · Regular/standard cleaning

• ★★★★★Trustpilot

  Friendly and efficient service from…

  Friendly and efficient service from Nicole and Marius. Good value for money and I would recommend!

  Customer · Nov 2020

• ★★★★★Trustpilot

  keep up the good work.

  keep up the good work.

  Gebray B. · Oct 2020

• ★★★★★Trustpilot

  Great cleaners but

  Great cleaners only downside is I ask if they used local cleaners which they said they did but I don’t call a 2 hour drive to get to flat local!

  Julie · Aug 2020 · Regular/standard cleaning

• ★★★★★Trustpilot

  Viasta was prompt and very friendly

  Viasta was prompt and very friendly. Great job.

  Julie P. · Jul 2020

• ★★★★★Trustpilot

  Really good service

  Really good service, left the house very clean, thorough job! Took quite a long time to clean but excellent job!

  Annabel L. · Jul 2020 · Regular/standard cleaning

• ★★★★★Trustpilot

  Very good services

  Very good services

  Alina · Jul 2020 · Regular/standard cleaning

• ★★★★★Trustpilot

  Great service will definitely use them…

  Great service will definitely use them again

  Darlincia A. · Jun 2020

• ★★★★★Trustpilot

  Really good cleaning and fast work!

  Really good cleaning and fast! Didn't do mirrors in bedroom but apart from that can't complain! Very polite and friendly service thanks Vlasta

  Miss S. · Jun 2020 · Regular/standard cleaning

• ★★★★★Trustpilot

  Great cleaning

  Great cleaning, they miss a few small things but easily rectified. Will use them again.

  Anonymous · May 2020 · Regular/standard cleaning

• ★★★★★Trustpilot

  Went with this company to do an end of…

  Went with this company to do an end of tenancy clean because of the promised 'return visit' if Letting Agency not satisfied. The clean wasn't perfect but good enough for agency so all was good

  Ms H. · May 2020 · End of tenancy

• ★★★★★Trustpilot

  Beautiful job

  Beautiful job, done on time. Efficient and well organised. One star taken off as you do pay well over the odds for this service and no masks were worn during this Covid crisis in what they knew, a vulnerable household.

  Donna D. · May 2020

• ★★★★★Trustpilot

  End of tenancy clean

  Booked for an end of tenancy clean. Vlasta and her colleague did a fantastic job in record time! The job for a 1 bedroom flat including carpet clean took just 2 hours, but she did not skimp on quality of cleaning. The flat was left in great condition (skirting, oven, cupboards etc all cleaned to hig… Read more

  h standard) with the carpet looking almost new. They even moved large furniture to clean underneath. Both Vlasta and her colleague were very professional and friendly. I hadn't moved all my belongings out when they arrived but this was not an issue for them. Very polite and appreciate them still working during the pandemic. The only reason I am giving 4 stars instead of 5 is because I had to pay to rearrange the booking. First I was told it would be £50 to rearrange less than 24 hours before, but this reduced £25 when I mentioned that in the confirmation email it does not mention anything about amending a booking, only cancelling a booking? (It would be not be an issue to charge for amendments but this should be made clear when booking!) Otherwise a great service and easy to book.

  Sinthu N. · May 2020 · End of tenancy

• ★★★★★Trustpilot

  Arrived early and was very efficient

  Arrived early and was very efficient. Vlasta and her team did a great job cleaning after tenants left it in a right state.

  Andrew S. · Apr 2020 · Regular/standard cleaning

• ★★★★★Trustpilot

  Satisfied with result

  I experienced a couple of issues but these were rectified quickly and efficiently. I was satisfied with the result. The cleaners were polite and non intrusive.

  Ms W. · Mar 2020 · Regular/standard cleaning

• ★★★★★Trustpilot

  We got an end of tenancy clean

  We got an end of tenancy clean. We kept needing to change details and hello services were very easy to contact and discuss each time. Our check out clerk found some omissions in the cleaning but we were only told about this 2 weeks after the clean, however hello services kindly said they would come… Read more

  back even though it was past the 5 days guarantee.

  Mr S. · Mar 2020 · End of tenancy

• ★★★★★Trustpilot

  Great job

  Great job, easy to contact and loved coming home to a very clean home, thank you. My carpets looked like brand new! Thanks for a great job!!

  Maisie D. · Mar 2020 · Carpet cleaning

• ★★★★★Trustpilot

  My cleaner is Vlasta

  My cleaner is Vlasta. She is friendly, very punctual and provides very good service.

  Chia B. · Mar 2020 · Regular/standard cleaning

• ★★★★★Trustpilot

  The process was easy and I got the…

  The process was easy and I got the value for my money.

  Hafiz A. · Feb 2020

• ★★★★★Trustpilot

  Nicole and Marius did a great job with…

  Nicole and Marius did a great job with my end of tenancy cleaning. They were very professional, did not need any directions or instructions and left my house was spotless! Will definitely use their services again.

  Marjan K. · Nov 2019 · End of tenancy

• ★★★★★Trustpilot

  Nicole and Marius did the cleaning for…

  Nicole and Marius did the cleaning for my flat they did a really good job and cleaned very well. Thank you!

  Bariya M. · Nov 2019 · Regular/standard cleaning