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Hello Services

Hello Services Reviews

5,787 reviews from our cleaning customers since 2019

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Latest reviews

649 reviews · page 6 of 28

  • ★★★★★Verified customer

    I don’t appreciate being reminded to pay a bill I’ve already paid.

    Mary B. · Mar 2025

  • ★★★★★Verified customer

    The level of work was high and Justina was very commited to providing an excellent service

    Ms M. · Mar 2025

  • ★★★★★Verified customer

    Excellent service. Three cleaners did superb job cleaning our house. They were punctual v polite and careful around house. Thank you

    Mrs E. · Mar 2025 · Regular/standard cleaning

  • ★★★★★Verified customer

    Ismael and Alo were very good

    Kerry N. · Mar 2025 · Deep cleaning

  • ★★★★★Verified customer

    The job was satisfactory. The before and after was good. All areas were cleaned properly to satisfactory level. However, the inside of the kitchen cabinets were not cleaned as per the list of jobs we requested. Other then that job was good.

    Misbah H. · Mar 2025 · Deep cleaning

  • ★★★★★Verified customer

    It was a thorough clean and they were professional

    Jo · Mar 2025 · Regular/standard cleaning

  • ★★★★★Verified customer

    The booking process was easy, quick quote and plenty of communication throughout the process. On the day the cleaners provided a friendly and thorough service. Thank you!

    Athena F. · Mar 2025 · Regular/standard cleaning

  • ★★★★★Verified customer

    Hi would had been 10 but due to emails chasing payment when payment had already been made. Emails cause the finance to pay for a property twice. On a different note your admin team were professional and very helpful in providing me with discount for the amount of properties booked. Thank you

    Rikkyo S. · Mar 2025 · Deep cleaning

  • ★★★★★Verified customer

    Hellen and her team worked hard. They were friendly and professional.

    Pani · Mar 2025

  • ★★★★★Verified customer

    They were very polite and did what I asked them to do. But I did feel that I had to point out a couple of things that cleaners should notice. You don’t just go through the motion of cleaning (windows) then leave them if they are still smeary. The oven clean was brilliant, like new. Overall, yes I would use them again.

    Vicki C. · Mar 2025 · Oven cleaning

  • ★★★★★Verified customer

    I was very happy with the appliances but wanted the washing machine to be completely mold free.

    Natasha J. · Mar 2025 · Regular/standard cleaning

  • ★★★★★Verified customer

    The quality of work was very good. It is expensive but as a one off it was what I needed and l am happy with end result.

    Mrs M. · Mar 2025 · Deep cleaning

  • ★★★★★Verified customer

    I felt it all went well. I have to admit it was a difficult task as the place had not been cleaned for some considerable time. So I underestimated the amount of input required. Would certainly use the service again.

    David · Mar 2025

  • ★★★★★Verified customer

    Brilliant work!

    Judith · Mar 2025 · Deep cleaning

  • ★★★★★Verified customer

    Just a few small areas missed

    Catherine T. · Mar 2025 · Deep cleaning

  • ★★★★★Verified customer

    Really high quality. Looks really good and great people.

    Dominique S. · Mar 2025

  • ★★★★★Verified customer

    Punctual, efficient and friendly. Definately recommend and definitely use again

    Debra H. · Mar 2025 · Deep cleaning

  • ★★★★★Verified customer

    Brilliant service, and thorough clean. I was really happy and would use again. The only negative that i wasnt made aware or pre warned is that you need to cover parking for the cleaner/s if theres not onsite parking.

    Nataha · Mar 2025 · Regular/standard cleaning

  • ★★★★★Verified customer

    They did a wonderful job cleaning my house. The service was definitely worth the money I paid. I will certainly recommend them.

    Prashanthi R. · Mar 2025 · Regular/standard cleaning

  • ★★★★★Verified customer

    Great service. Staff were very friendly and did a great job!

    Vanda T. · Mar 2025 · Deep cleaning

  • ★★★★★Verified customer

    They team arrived on time as scheduled and did a great job.

    Nonye N. · Feb 2025 · Deep cleaning

  • ★★★★★Verified customer

    The cleaners were very good, and the areas to be cleaned were cleaned exceptionally well. But the initial time slot was missed which was 9am and was rescheduled for 2pm but they were dropped off at 1.30pm. This did not cause me any problems as I’m retired and in all day.

    P B. · Feb 2025 · Regular/standard cleaning

  • ★★★★★Verified customer

    Excellent job done but would suggest your staff carry ID

    Laura L. · Feb 2025 · Regular/standard cleaning

  • ★★★★★Verified customer
    A lovely team who worked well together. Friendly and professional. I’ve yet to closely inspect the finished work as I’m waiting for the carpets to dry fully. They look really clean and the cleaners went the extra mile to clean the hall rugs too. They did miss some of the skirting boards and door fra… Read more

    me tops, but willingly attended to these when it was noted. The hourly rate per person worked out rather high at just under £30 (I’d expect a maximum of £20) which makes me less likely to use the service for future interim cleaning. But, if on close inspection, everything is as clean as it looks so far, I’m happy to recommend Hello Services for a one off deep clean.

    Amanda R. · Feb 2025 · Deep cleaning

About our reviews

Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.

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