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Hello Services

Hello Services Reviews

5,787 reviews from our cleaning customers since 2019

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Latest reviews

867 reviews · page 34 of 37

  • ★★★★★Trustpilot

    Great service will definitely use them…

    Great service will definitely use them again

    Darlincia A. · Jun 2020

  • ★★★★★Verified customer

    Very professional and was happy with their services provided and will use them again.

    Darlincia · Jun 2020 · Deep cleaning

  • ★★★★★Verified customer

    Very good, only thing i would argue with is that i would’ve liked if you went behind the couches to clean and I would’ve liked if you went under the rug and cleaned. But other than that excellent!! Everywhere cleaned and left a nice smell and friendly service. Definitely will use again!!

    Jordan S. · Jun 2020 · Carpet cleaning

  • ★★★★★Verified customer

    The house was so clean/ it was an amazing clean! Only problem was how late they were and they left cigarette butts on my drive

    Jess R. · Jun 2020 · Regular/standard cleaning

  • ★★★★★Trustpilot

    Really good cleaning and fast work!

    Really good cleaning and fast! Didn't do mirrors in bedroom but apart from that can't complain! Very polite and friendly service thanks Vlasta

    Miss S. · Jun 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Flat was left extremely clean- we appreciate all the hard work. Cleaners were excellent It was a shame that on the day you cannot pay via bank transfer

    Emily · May 2020 · Regular/standard cleaning

  • ★★★★★Trustpilot

    Great cleaning

    Great cleaning, they miss a few small things but easily rectified. Will use them again.

    Anonymous · May 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Really nice cleaning they missed one thing in the bathroom but was easy enough to sort. Will use company again.

    Lisa B. · May 2020 · Regular/standard cleaning

  • ★★★★★Trustpilot

    Went with this company to do an end of…

    Went with this company to do an end of tenancy clean because of the promised 'return visit' if Letting Agency not satisfied. The clean wasn't perfect but good enough for agency so all was good

    Ms H. · May 2020 · End of tenancy

  • ★★★★★Trustpilot

    Beautiful job

    Beautiful job, done on time. Efficient and well organised. One star taken off as you do pay well over the odds for this service and no masks were worn during this Covid crisis in what they knew, a vulnerable household.

    Donna D. · May 2020

  • ★★★★★Verified customer
    Excellent job done on thoroughly cleaning the house, team of 5 arrived, work done swiftly and professionally. Took off 1 point as they did not wear masks during lockdown. Otherwise, highly recommended! And organised at very short notice, thank you. A higher price than I expected to pay, no doubt, bu… Read more

    t in the end got what we needed, when we needed it, so therefore value for the money. Thank you LL and Ludwig and Hello Services team.

    John W. · May 2020 · Regular/standard cleaning

  • ★★★★★Trustpilot

    End of tenancy clean

    Booked for an end of tenancy clean. Vlasta and her colleague did a fantastic job in record time! The job for a 1 bedroom flat including carpet clean took just 2 hours, but she did not skimp on quality of cleaning. The flat was left in great condition (skirting, oven, cupboards etc all cleaned to hig… Read more

    h standard) with the carpet looking almost new. They even moved large furniture to clean underneath. Both Vlasta and her colleague were very professional and friendly. I hadn't moved all my belongings out when they arrived but this was not an issue for them. Very polite and appreciate them still working during the pandemic. The only reason I am giving 4 stars instead of 5 is because I had to pay to rearrange the booking. First I was told it would be £50 to rearrange less than 24 hours before, but this reduced £25 when I mentioned that in the confirmation email it does not mention anything about amending a booking, only cancelling a booking? (It would be not be an issue to charge for amendments but this should be made clear when booking!) Otherwise a great service and easy to book.

    Sinthu N. · May 2020 · End of tenancy

  • ★★★★★Verified customer

    The staff were very through with their work and left the premises sparkling.

    Yogi T. · May 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    It was a difficult situation for you and for us as we are leaving outside UK as well the status of the appartement Thanks a lot

    Quincy F. · May 2020 · Deep cleaning

  • ★★★★★Verified customer

    The flat was nice and clean when I inspected it, and certainly will use again.

    Ann P. · Apr 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    V good and professional

    Devin K. · Apr 2020 · Deep cleaning

  • ★★★★★Verified customer

    Overall good. They seemed rushed though.

    Roger K. · Apr 2020

  • ★★★★★Verified customer

    Friendly and efficient although it took a bit longer to complete the job

    Karina · Apr 2020

  • ★★★★★Verified customer

    Fantastic service from Hello and the cleaners however there were some small places which were missed that’s why I’m not giving more than 8. Nothing major just a side still dusty, missed door frame. All things I wiped down myself so no need to send anyone back. Also took a blind down and not put up again after the clean

    Charli P. · Apr 2020 · Regular/standard cleaning

  • ★★★★★Trustpilot

    Arrived early and was very efficient

    Arrived early and was very efficient. Vlasta and her team did a great job cleaning after tenants left it in a right state.

    Andrew S. · Apr 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Tough job, but the cleaners did a great job. House looking good. Thank you

    Leigh · Apr 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Good service with friendly cleaners

    Nevzat H. · Apr 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    The overall service was good but there were a few cobwebs, the kitchen sinks could have been bleached and the bathroom extractor fan was very dirty.

    Martin G. · Apr 2020 · Oven cleaning

  • ★★★★★Verified customer

    Professional and efficient.

    Patience · Apr 2020

About our reviews

Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.

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