Skip to main content
Hello Services

Hello Services Reviews

5,787 reviews from our cleaning customers since 2019

Leave a review on TrustpilotLeave a review on Google

Browse reviews by service

Browse reviews by area

All areas A–Z (699)

Latest reviews

867 reviews · page 30 of 37

  • ★★★★★Trustpilot

    Very thorough job

    Very thorough job. The large increase in price when they saw the house was something of a shock, but probably justified based on the amount of work that needed doing.

    Sam P. · Dec 2020

  • ★★★★★Verified customer

    Great job Thanks!

    Zara G. · Dec 2020 · Deep cleaning

  • ★★★★★Verified customer

    The cleaners arrived on time and did a very good job. They worked very hard. Unfortunately, they damaged a blind in the bedroom and left without telling me. Fortunately my son was able to repair the blind. If they had told me about the blind I would have given them a 10!

    Christine R. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    The cleaners were excellent, they left the place spotless. I wouldn't hesitate to use them again!

    Rakhee J. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Overall the service was ok. Had to have the cleaners back again and they dont have steaming apparatus which was needed for some of the tasks.

    Bridget D. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer
    The cleaning team were efficient and thorough and overall did a good job. The missed out a few areas by accident but the rest they completed to a good standard. Arranging the service at such short notice with no fuss was also a great bonus and much appreciated in our circumstances. It would be helpf… Read more

    ul if you could notify the cleaning team that payment had been received so they didn't have to ask my mum for it again at the end.

    Rachel M. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Some spots where missed e.g mirror in bathroom not cleaned and water marks left on table. Cleaners where smoking and left cigarette butt in front garden. Apart from that very good clean would book again.

    Nia R. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Great cleaning but 44 mins late and didn’t stay 4 hours

    Karen J. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    They were not covid secure as was promised. Otherwise efficient hardworking and had a plan with the right equipment

    Jean F. · Dec 2020 · Deep cleaning

  • ★★★★★Trustpilot

    Little but of an issue with timing to…

    Little but of an issue with timing to pick up stuff, but it worked out well in the end and service was excellent. Thanks

    Customer · Nov 2020

  • ★★★★★Trustpilot

    Good service

    Good service, quick and helpful.

    Customer · Nov 2020

  • ★★★★★Verified customer

    Did what we asked and was very friendly

    Gill H. · Nov 2020 · Deep cleaning

  • ★★★★★Trustpilot

    No fuss and good quality cleaning

    I used Hello Cleaning for my recent end-of-tenancy clean in Oxford. I found the quoting and booking process to be straightforward with good customer service and quick response time. The cleaning itself went well, was no fuss and done to a high standard. The check out with the real estate agent had n… Read more

    o issued with the cleaning standard. Only one minor issue was the cleaners were about 20 minutes late on the day. Otherwise I would be happy to use them again.

    Rohan G. · Nov 2020 · End of tenancy

  • ★★★★★Verified customer

    Very impressed with Ludwig, Lucy and the rest of the team. They worked very hard and transformed the house which now looks amazing. Felt I had my money’s worth.

    Kevin B. · Nov 2020 · Deep cleaning

  • ★★★★★Verified customer

    The service provided by Hello Cleaning was easy to book, no fuss on the day, and high quality.

    Rohan G. · Nov 2020 · Regular/standard cleaning

  • ★★★★★Verified customer
    There were a few issues in the morning where the cleaner rang saying they had no carpet cleaner and that wasn’t part of the service j had paid for. It was clearly part of the itemised invoice I had already paid so I am not sure where the confusion had arisen but it took a few different phone calls t… Read more

    o resolve. I am told by the property management company that the end result was good.

    Caroline S. · Nov 2020 · Carpet cleaning

  • ★★★★★Verified customer

    The team were waiting for me, on time. They started straight away and have done a good job. The oven was really bad but now looks clean and usable. Many thanks.

    Brian G. · Nov 2020 · Oven cleaning

  • ★★★★★Trustpilot

    Excellent clean

    Excellent clean. Very thorough and polite staff. Would recommend.

    PAT C. · Nov 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    My house has never looked as good,

    Pat C. · Nov 2020 · Deep cleaning

  • ★★★★★Verified customer

    Excellent job in a very impressive time - thanks, guys!

    Mike C. · Nov 2020

  • ★★★★★Verified customer

    Friendly efficient and thorough service

    Peter J. · Nov 2020 · Deep cleaning

  • ★★★★★Trustpilot

    Friendly and efficient service from…

    Friendly and efficient service from Nicole and Marius. Good value for money and I would recommend!

    Customer · Nov 2020

  • ★★★★★Verified customer

    Efficient and quick, covered everything asked

    Annabel B. · Oct 2020 · Deep cleaning

  • ★★★★★Trustpilot

    keep up the good work.

    keep up the good work.

    Gebray B. · Oct 2020

About our reviews

Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.

Book a Clean