Customer reviews

Used hello services hello vans to move a few large items from a top floor flat (with no lift) to a ground floor property. The men they sent took care of my items, loaded, transported and unloaded my items with respect, I can't complain. I was happy with the price I was charged for the estimated 3 hours. The men however offered their moving services privately for next time if needed. Clearly hello services not paying them much from the whole charge.

Great and very professional after tenancy flat cleaning job undertaken by the dynamic duo from Hello Services Ltd. Very pleased with the end result, and recommend without hesitation. They got stuck in and didn't stop till they were done.

Buying a new house, you never know what you're going to arrive to. However, with Hello Services, we were able to get the house cleaned top to bottom (as it was empty) before we moved in, meaning we had a clean home to arrive to. So glad we did this, and the work was fantastic. The team worked very hard and we were very please with the result. Thank you Hello Services!

Hello services were very professional respectful of property they did an amazing job would certainly highly recommend them do do an end of tenancy clean Thank you so much

I booked a deep cleaning yesterday, and Shingi and the team did an excellent job. The carpets and kitchen were cleaned thoroughly and look fantastic. I really appreciate their effort and attention to detail. Well done, team keep up the great work!

Hello services came to clean out our apartment that we vacated on Monday 2nd February 2026. They did an amazing job and went above and beyond to make sure that the place was completely spotless and ready for the next resident. I’m really happy with their service and would very much recommend them. Their prices are also brilliant as well, very affordable, no hidden costs and more than fair and reasonable for the amazing service they provide. Very happy and thank you hello services, I’ll definitely be using them again. See before and after photos for reference.

I booked a deep cleaning service with Hello Service Ltd for a client I support. Their cleaners arrived on time, and Sardar and his colleague did an excellent job, especially considering how dirty and cluttered the flat was. Before starting, they thoroughly assessed the property and clearly explained what could and couldn’t be cleaned. For example, they pointed out that some stains on the walls couldn’t be washed without removing the paint, as it wasn’t washable paint, and that certain areas with wallpaper required careful handling. I appreciated their honesty and professional observations, and I agreed to the work as advised. They completed the job to a high standard. The quote was also very reasonable—just under £300, whereas some other companies quoted over £3,000. Overall, I’m very pleased with their service!

Rasaq + 1 cleaned my 2 bed property yesterday. They arrived with everything they could possibly need to carry out the job and worked efficiently until the job was completed. They listened to me regarding areas that needed a lot of attention and checked back with me to make sure I was happy with their work and took years of dirt and grime out of the carpets. The house now feels clean and fresh again. Thank you.

Hello services did an excellent job. They transformed the flat, including cupboards, carpets, bathroom, kitchen, oven. Couldn’t recommend them more highly.

Had a great experience booking a cleaning through this company, their quoting process was easy to understand and the cleaners did a fantastic job. I was so glad to have something taken off my plate when trying to organise a house move, I would highly recommend if you are looking for an end of tenancy clean.

Booked these guys for a well needed deep clean and I’m extremely happy with my decision! I feel much more confident in my home and it is now easier to keep on top of! Will definitely be booking in for them a few times a year, thank you again to Ibrahim and the team !!! Pictures below are after but please keep in mind that it was a state after and most of it needs new sealant haha. For a normal house it’ll be top tier x

This is the second time I’ve used this service and it was excellent . They arrived on time and were very professional and the result was very pleasing as well. This carpet on the stairs has been there for 15 years and it looks new again .

Used Hello Services for an end of tenancy clean yesterday. I found it easy to get a quote and to book. Adriana and her team from Birmingham were fantastic and extremely professional. Prompt arrival, superb deep clean and excellent communication. Highly recommend.

I just wanted to say a massive thank you to Ismail and Ali for the end of tenancy clean they did on my flat. It honestly looked absolutely amazing — so spotless and fresh. I’m really impressed and just wanted to let you know how happy I am with the job. Thanks again!

We hired the team to do a deep clean of the house as a one off clean and was particularly impressed with the deep oven clean as well as the attention to detail with the cleaning of the tiles in the Kitchen and bathroom. All in all, the team were here for around 5 hours and did a really good job!

Adriana, Birmingham, was amazing! She was really lovely and thorough. Can't believe how spotless the house is now. Also, Hello Services were very easy to use, really customisable and great communication.

I really like how I can pick exactly which items needs to be cleaned when booking, and the website shows the price breakdown for each item. The team were a little late, but it was fair enough because the weather was very bad and they were very apologetic and easy to get in contact with, though I would have preferred if they had reached out to me when they knew there would be a delay. The work the did was fantastic. It was £230 for end of tenancy clean for two bed apartment, whereas another company quoted me £500! Was very pleased with the end result.

I booked the one off deep cleaning service with Hello Services and I’m very satisfied with how it turned out. My shower was full of limescale and after the cleaning it was as good as new, as seen in the before and after pictures. All the faucets and metal surfaces were shining. I also had some of my appliances cleaned including the microwave and oven. The attention to detail was incredible. Every corner of my house was squeaky clean. I will definitely be booking regularly.

Adam and his team came round today to clean my oven, dishwasher, washing machine and fridge-freezer. The team provided a high quality service. All appliances were sparkling clean and now look like new! The team was very professional, courteous and respectful. I would highly recommend their services. Thank you for the excellent cleaning job!

The team did an amazing job cleaning my house ready for sale - the oven was gleaming, the skirting polished, windows shining - nothing was left unturned. They were also super friendly, punctual and professional. Thank you!

Full professionalism and great commitment. The apartment was very clean and smelled wonderful. Highly recommended!

Good value - landlord happy! Didn't have to use the guarantee as the landlord didn't raise any issues. Found customer service helpful and responsive via email. Invoice was clear and easy to understand. Competitive price as well.

I booked on Friday for Sunday and was given an instant quote and cleaners were assigned as soon as I requested. The process was very smooth. I made very last minute changes which were accommodated very easily. Cleaners were great. They did a very good job.

Had an End of Tenancy Clean from this company and they did an amazing job! The Flat looked like it did when we moved in after 3 years of living there. All appliances clean and well worth the money, carpets spotless! Well done & thank you!

We arranged a deep clean of the house. The overall experience has been excellent from obtaining the quote, booking the appointment through to getting the job done. The communications have been very good from Home Services . Our deep cleaning team was Briar and Rebwar. They let us know when they would arrive, they were very pleasant and polite, they checked the job requirements with us and then just started and we were able to leave them to it. They were focused and they have done an outstanding job, i would definitely recommend them. Thankyou Hello Services.

Just had Hello Cleaning round to do a deep clean of my four bed house. They were punctually, friendly and did a fantastic job! Would definitely recommend them and have already shared their details with a colleague who is moving house shortly.

Fantastic clean and service! We had the whole house done after emptying it ready to exchange and complete. Really happy with the results and super friendly team of two! We had a nice chat at the end. Thoroughly recommend this company.

Sardar did an absolutely fantastic job! He cleaned all of my appliances so thoroughly. He even paid attention to all the little details I usually miss. Sardar was professional, friendly, and very efficient throughout. I’m so pleased with the results and would highly recommend him to anyone looking for top-quality cleaning.

Hello Services were efficient at giving me my quote then revised it as quickly when I altered it. My cleaner, Sorein, arrived on the dot. He worked hard, did not waste time and did a very good job. Also I felt very comfortable having Sorein in my home. I have never had a deep clean before and at these prices I shall be having more from Hello Services

Had my carpets cleaned today, As you can see in the photos Before and after. The results are amazing I would definitely recommend! I will be doing this twice a year going forward. I didn’t get the guys name but he was great

I couldn't recommend more - Andy and his team did an amazing job - it feels like a new house! The professionalism and attention to detail was fantastic and it surpassed all our expectations. Great value too. Will be recommending!! Thank you so much.

Absolutely blown away by my move in clean done by Lisbeth and Amrica (sorry if the spelling is incorrect). They far exceeded my expectations and did such a thorough job. The communication on the day was excellent. Did a walk through before and after. I cannot thank or recommend them more highly.

We used hello services for a deep house clean, we had just purchased a new house and with a new baby on the way in 2 weeks, I needed a thorough clean. Gutted I can not remember the names man and woman who came, VERY thorough, did an amazing job, the house was genuinely left in such a disgusting state I could not bring my daughter round as I did not want her touching anything. They were here for hours scrubbing and I need to highlight how great the windows turned out as well as the oven. I paid to have my kit hen appliances cleaned and was a bit dubious, however did fantastic job and they even cleaned two horrendous looking trays in there which was not part of the quote. Would highly recommend to anyone and I will for sure be coming back for future jobs. Communication between hello services up to the day of the clean was great! Nothing to fault at all. Thank you so much.

Great service! I thought I booked both carpet and upholstery cleaning but it turned out they only had me down for carpet, still they managed to updated my quote and accommodate me. Both Mohammad and Hannah were thorough with the cleaning and very considerate of the fact that I was working in the other room. They did come quite a bit earlier than agreed which could've been an issue, but I was working from home and it turned out way better this way timing wise. 10/10 recommended!

Great cleaning services! I had a deep clean done in our flat with cleaning of mattress, sofa, rug, kitchen appliances, exterior & interior windows. Two cleaners were present to tackle the job. They were very friendly and they worked efficiently. They did a fantastic job and were very meticulous! They didn’t miss any corner of the flat and did all the job quoted at a high standard. For instance, the washing machine seal was like new again. I have been trying to clean it myself multiple times, without success. Overall, I was extremely happy with the results and will definitely book again the same service once a year!!

I had an IKEA cupboard which I did not know how to assemble. I have used Hello Services before, and I trusted them to do the work again. I contacted the team and asked if Sulltan had time, because he is one of their best ‘handy men’ and he is polite, tidy and always works hard. He arrived on time and the work was completed really quickly and it looked lovely! Sulltan also moved the cupboard to where I needed it, which was very kind. They also do more complex work; I have now asked them to help me fit a new kitchen and they have been really helpful. They are very good with customers because they are polite and understanding. I really recommend using Hello Services because they always do good work, they are polite, on time and organised.

Outstanding Carpet Cleaning – Highly Recommend! I recently hired Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the first phone call to the final clean, their service was professional, friendly, and efficient. They arrived on time, explained the process clearly, and used powerful equipment that left my carpets looking almost brand new—especially in high-traffic areas that I thought were beyond saving! The whole house smelled fresher, defo exceeded my expectations. They also offered helpful aftercare advice and didn’t try to upsell unnecessary services. Pricing was fair and fully explained upfront—no hidden costs. If you’re looking for a reliable, honest, and top-quality carpet cleaning company in the area, I’d definitely recommend Hello Services. Will be booking them again in the future! Big shoutout to Helen and Avo 👍🏽

I was initially quoted £135 to deep clean a studio flat. On the day, 2 cleaners arrived and one of them proceeded to take pictures and saying the place is in a state (isn’t that why a deep clean is requested)? They left the property and I received a call from the company saying due to the grime, etc, it would cost another £200! I felt I wasn’t in a position to argue as it was my recently deceased brother who lived there and I had to clear it, so I paid and they came back. Apart from the attitude of the picture-taker, I have gone back today to check and I cannot fault their cleaning. Everywhere was spotless and all appliances smear-free. They cleared out at least 20 plastic carrier bags, and other sundries so 4 stars they’ve got. I think they should offer an in-person quote so they can see the condition and give an accurate quote.

The Lady and Gentleman who came last Saturday. They were amazing. Professional and helpful. They had a caring disposition as I lost my father and mum is in a care home and their home is to be sold to pay for mums care. They went over and above there job helping me get everything done in the kitchen and bathroom/s. Everything was cleaned and deep cleaned to a high standard. Especially the cooker that was sparkling. Bathrooms were gleaming and smelled so fresh and clean. Thank you Saturday 1pm the lady came from Dundee and she worked amazingly with her work colleague who was also a gem. Thank you (wished I got there names)

Smile and Ali did a whole house clean. It was in a very bad way, with lots of dust, grime and mould after months of not managing to clean, and now looks and feels like a completely different house. They did everything that was asked and worked around me and lots of our stuff, completely transforming the bathroom, making our kitchen clean and hygenic again and making the bedroom and sitting room clean and dirt and dust free. They worked efficiently and put in lots of effort to get the whole 1 bed house done in under 3 hrs. Very happy with the service and their time and effort

Myself and my flatmate had a great service provided by Joel and Rob for an End of Tenancy Clean on our 2-bed 2-bath flat that we were moving out of. They left the flat amazingly clean, with cupboards cleaned, under the beds clean and all sides wiped down. They did a great job on the oven and hob, both of which were very heavily stained - it looked brand new after! The photo quality isn’t great as we were moving out immediately after the clean so these are screenshots from a video but would definitely use them again and recommend them to anyone.

Booking with hello services ltd was super easy. Got an emailed quote outlining what exactly was going to be cleaned. Once I approved the quote I received an email confirmation within minutes explaining everything I had to be aware of. I had an option whether to pay on the day which was really great as I wanted to to inspect the work before making the payment. The cleaners were professional as well as the office staff. Overall great experience and the house looks almost brand new. I really appreciate your help. I will recommend you guys and will be using you again soon.

Excellent service. I had a deep clean and the price quoted was very reasonable for a very large 5 bed house with a large basement. Due to a leak we had to do a deep clean. The team that came were very polite, cheerful and worked very hard. So a big thank you to them and appreciate all the hard work they did and was very happy with their work. They asked me to check everything as they finished each room. A very satisfied client and will definitely be using them again. (13th Jan 2020 13:30 hours job)

Ata and Ala arrived well on time. They were very helpful with the logistics of moving bulky items from the top floor. My inventory list omitted a few items so they came with a much smaller van and had to do 2 trips. Nonetheless they explained my additional costs but did not complain and took everything in their stride. They really were warm and personable mores that this move was during Ramadan. We were done in 5 hours for 2 trips taken across 25 miles. So grateful for their service. Highly recommended 👌

This is the first time I have ever worked with professionals for cleaning service - and Hello Services were wonderful! It's great to get to work with fellow migrants in the area. I worked with MAGDA and KINGA for my end-of-tenancy cleaning. They were lovely and friendly, full of smiles. They have of course made the flat I am moving out of look and smell amazing. The communications processes were also so friendly - Magda phoned me to share timings, so did ISABELLE when I had to change the appointment. The website is simple to use, transparent, with clear breakdown of costs etc etc. Thank you and I'll definitely work with you again if I have the opportunity to do so!

I ordered for my carpets to be cleaned having just moved into my new flat. The quote and booking process was very quick and it was clear which is important for me. Two cleaners turned up on a Saturday morning on time and were very efficient and thorough at cleaning and making the carpets smell fresh so I would use Hello Services again.

I had a end of tenancy clean with i Mustafa Agha - great guy, great price (1bed flat with bathroom, kitchen) - they did the job in about 3 hours, deep clean etc. Turned up on time,very punctual, i had grease marks on the electric hob they managed to get rid off, the oven looks brand new, the flat now looks sparkly clean.

Hello Services did my end of tenancy clean in Cheltenham this past week (May 2025). Extremely happy with everything. The booking process is simple (literally pick and choose things, add them to your cart, get a quote, and adjust from there as you need). The cleaners arrived on time and were all pleasant and friendly. They were extremely flexible and understanding with having to move their vehicle for my neighbours (I live in a weird area, it's impossible not to block someone in at any given time). The house looked spectacular, and they reiterated that if anything wasn't right they'd redo it or come back and redo it if the inspection said otherwise. Excellent experience all around.

Angela and another cleaner came to clean after my Mother moved into a new house and the previous owners left it in a state. The carpets and floors were left spotless and fridges, oven and hob were cleaned beautifully. They did a good job on the conservatory too. The quote and ordering process were very well organised and easy to complete.

I would like to thank the team at hello services for providing two of the most hardworking dream duo.. Khalifa and Kamal. Communication from the start was excellent… very fair quote prepared within a short space of time and date and time for clean to start was a smooth process. Khalifa and Kamal arrived exactly on time and the job they did exceeded expectation. Professional. Polite and their attention to detail faultless. Thank you so much for doing such a wonderful job! Highly recommend using this company. 5*****