Hello Services Reviews

Latest reviews

57 reviews · page 3 of 3

• ★★★★★Google

  Ali and Ishmael were great, they got some stubborn stains out of a carpet and left the house looking better than it has in ages. My only complaint was that I booked them to be here at 9 and the day before they had to rearrange to be here in the early afternoon instead. This was still communicated we… Read more

  ll though and I'd recommend them

  Mohawk M. · · Carpet cleaning

• ★★★★★Google

  The actual clean was fantastic! The 3 cleaners worked tirelessly and did an amazing job!! The downside is the booking process. On the website it offered a slot that wasn’t actually available. Customer service called me to rebook but on the day they had double booked the cleaning team so mine was pus… Read more

  hed back. I also don’t think the booking process allows for you to be specific enough about the job being quoted for in terms of size of rooms or dirt/grime level which meant my cleaning team left late as not enough time had been allocated which is not down to them at all! However, to reiterate the actual clean was brilliant, very happy!

  Kerrie B. · · Regular/standard cleaning

• ★★★★★Google

  PositiveQualityServicesDeep clean, Moving-related cleaning

  Very happy with service provided. On time, courteous and professional and did excellent job

  Margaret F. · · Regular/standard cleaning

• ★★★★★Google

  Great service - we had a full deep clean of the house after building works and it was very good value for money plus easy to get a quote and make the booking. They also dealt with an issue that some flooring had been missed and sent someone back the next day free of charge to rectify so I was impres… Read more

  sed with the customer experience.

  Rachel S. · · Deep cleaning

• ★★★★★Google

  I booked Hello Services for both a Removal and an end of tenancy clean. I am only giving out 4 stars purely on a couple hiccups throughout. The removers were booked for Saturday morning but due to a van issue, they didn't show up. However Hello Services were incredibly quick and sorted out a removal… Read more

  for the following morning, within 20 minutes of me calling. The removers were professional, kind and efficient, they dismantled the bed and rebuilt it and offered to take on more items than we had listed as there was still space in the van. In terms of the clean, Hello Services managed to bring this forward for me as the flat was empty earlier than anticipated. Mike and their team were thorough, all areas I had pointed out were taken care of, and they aded an extra room carpet clean as a last minute request. The kitchen in particular was sparkling, the oven looked brand new and cleaner than when I first moved in! Overall very very good company with a great customer service, they manage to employ some great contractors for these jobs at an incredible value, would recommend and use again!

  Alex B. · · End of tenancy

• ★★★★★Google

  Hello Services has under its umbrella a number of individual cleaning companies and so one doesn’t know who is coming until on the day. Once used it is possible to request the same group of cleaners if one was happy first time round. I would request the same three cleaners again who did a deep clean… Read more

  for me recently after some heavy building work. However, one star was knocked off as some high ledges had been not cleaned, still thick with builder’s dust. Overall, what was cleaned was cleaned extremely well.

  Rowena B. · · Deep cleaning

• ★★★★★Google

  PositiveQualityServicesMoving-related cleaning

  Very pleased with the team that cleaned my flat today. All communication was excellent. I received a telephone call shortly after my online enquiry and confirmation email clarifying what was included within the service. Team were professional and am impressed with the quality of service received.

  Karen B. · · Regular/standard cleaning

• ★★★★★Google

  PositiveValueServicesCleaning

  They did a good job. Landlord was extremely happy.

  Rufaro K. · · End of tenancy

• ★★★★★Google

  PositiveResponsiveness, Quality, Professionalism, ValueServicesDeep clean

  The cleaner came and was so kind and friendly, she did a tremendous job tidying and cleaning my studio apartment for the ending of my tenancy. I was really nervous because it was really cheap but turns out it’s just a bargain. It also only took 1.5 hours and she called me 10 minutes before she was d… Read more

  ue to finish so I had time to get home. The only reason I’m taking one star off as I was informed the night before that she would have to come at 8am rather than 10am, luckily that worked out for me but could be a hassle for others. Thank you again!

  Georgia W. · · Regular/standard cleaning