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Hello Services

Hello Services Reviews

5,787 reviews from our cleaning customers since 2019

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Latest reviews

867 reviews · page 29 of 37

  • ★★★★★Verified customer

    Quick Service, very polite and efficient staff. Though job completed. Thank you

    Donna P. · Feb 2021 · Deep cleaning

  • ★★★★★Verified customer

    I might be mistaken but i believed the fridge and freezer would be cleaned as long as they were emptied and defrosted as per the invoice but when the cleaners came they said we had to pay extra for that so I cleaned them myself before the cleaners started. Would be good to know if that is correct or not

    Brad D. · Feb 2021 · Regular/standard cleaning

  • ★★★★★Verified customer

    Really good team and professional

    Umashankar · Feb 2021 · Regular/standard cleaning

  • ★★★★★Trustpilot

    The cleaners did a great job

    The cleaners did a great job! They are arrived on time and were friendly. They gave me a walk around to show what they had done. It is worth noting, however, that this did not happen on another clean we arranged with this company. Also the cleaners would not clean the second oven even though when bo… Read more

    oking, I was told that the appliances 'package' included everything we needed. I feel it could have been made clearer that we needed to specify a double oven for an end of tenancy clean.

    Geoff · Feb 2021 · End of tenancy

  • ★★★★★Verified customer

    two really friendly girls, great job, nice and clean, but a bit pricy

    Alan C. · Feb 2021 · Regular/standard cleaning

  • ★★★★★Trustpilot

    Great end of tenancy clean - Reasonable price

    Communication and payment was super easy. Cleaners turned up early and stayed an extra half hour. Cleaners very friendly. The kitchen was spotless - never seen an oven so clean and able to get marks off inside the cupboards. Went into the property next day and had to wipe a few skirting boards and w… Read more

    alls around the light switch - but overall very good experience. Would recommend and use again.

    Bronnie B. · Feb 2021 · End of tenancy

  • ★★★★★Verified customer

    The invoice and payment is very straight forward. The list of criteria was very clear. Cleaners came on time and very friendly. Found a few marks which were missed on the cupboard tops and skirting board but overall very happy with the clean. Will recommend and use again. Many thanks

    Bronnie B. · Feb 2021 · Regular/standard cleaning

  • ★★★★★Verified customer

    Forgot to clean cobwebs in the upstairs landing

    Rucha S. · Feb 2021 · Regular/standard cleaning

  • ★★★★★Verified customer

    Fantastic job from the team, arrived on time, completed to ta high standard and in time scheduled

    Miranda D. · Feb 2021

  • ★★★★★Trustpilot

    Good service but inadequate quote

    The service was very good and on time but I was quoted the work would take 2.5 hours when in fact it took 4.5, which is quite off the mark and meant I had to spend much more money than I had expected.

    Quentin · Feb 2021

  • ★★★★★Verified customer

    Really good service and we are very happy with quality of cleaning - only minor things is that bleach was spilt on our bath and toilet mats which I have had to throw away - not a big problem but maybe a little more care required with bleach! :-)

    Tracy E. · Feb 2021 · Regular/standard cleaning

  • ★★★★★Trustpilot

    Mohammad was very helpful

    Mohammad was very helpful, he communicated effectively and demonstrated listening skills, and showed empathy throughout the process. He kept to time and also went out of his way to ensure the moving accomplished within the allocated time. I will definitely be using the organisation and would also recommend to others.

    E S. · Feb 2021

  • ★★★★★Verified customer

    Such a quick turn around and good work

    Shaun R. · Jan 2021

  • ★★★★★Verified customer

    Katarina and her team were really thorough and sweet throughout their visit. Would definitely use again!

    Katharine · Jan 2021 · Deep cleaning

  • ★★★★★Verified customer

    Communication before appointment was excellent. Communication from staff during job was also excellent. Had the opportunity to inspect work. Found that staff went above and beyond.

    Kim K. · Jan 2021 · Deep cleaning

  • ★★★★★Trustpilot

    Great job!

    The team arrived early, communicated well and did a thorough job. I was very happy with their professional manner and politeness. I will be using them again.

    Ruby D. · Dec 2020

  • ★★★★★Verified customer

    The cleaning team was great - on time, fabulous cleaning job. They called as they said they would and we could see they had worked extremely hard to clean our flat. No hesitation in recommending this service. Thank you!

    Ruby B. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    The house smelt lovely and fresh and the cleaners were very professional.

    Abbie J. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer
    I am extremely satisfy with the work done on "9A Napier Street S118HA", However my tenancy Agent have to review and I hope there will not be any major correction from them on cleaning. Ludvik and team were done good job, so I am putting 9 rating for their service. Just FYI, I am not comfortable on s… Read more

    23QX service which is my first cleaning service I took from you but second service at "9A Napier Street, S118HA" change my mind positively on Hello service Ltd and I am will recommend to other friends and colleagues

    Sivabalan · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Great service from the cleaners. However, I was misquoted how the extrnal windows are counted, this was not explained, so I ended up paying more than originallly agreed.

    Jon J. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer
    Really pleased with the clean done. 3 hard working ladies showed up to my house and gave it a good clean after building work that was much needed. The only negative was that they expected cash on completion of the job and I had already paid on card the day before so feel that should have been commun… Read more

    icated to them in advance by Hello Services.

    Laura D. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Really nice team, they did a great job and did so quickly. Very much worth the. Cost.

    Hannah · Dec 2020

  • ★★★★★Verified customer

    Easy to book, change any details and pay. Great service overall. In terms of cleaners, the first guys change the time of the cleaning on the day before and didn't do a great job. While the second time (different guys) were on time, very friendly and did a great job.

    Daniela C. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    They were very communicative about when they were arriving and when they were finishing. Did a great job of cleaning everything thoroughly, cost effective and were friendly. I would note that there was little consideration for covid protective measures - no masks, no distancing and hand shakes.

    Kate · Dec 2020 · Regular/standard cleaning

About our reviews

Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.

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