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Hello Services

Hello Services Reviews

5,787 reviews from our cleaning customers since 2019

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Latest reviews

867 reviews · page 28 of 37

  • ★★★★★Trustpilot

    Good job

    Good job given the state the tenants had left the property in

    Faye H. · Apr 2021

  • ★★★★★Verified customer

    Yousef and Fred arrived as scheduled and I am very pleased with the quality of the clean to my property.

    Karen B. · Apr 2021 · Regular/standard cleaning

  • ★★★★★Trustpilot

    I used hello services today for my…

    I used hello services today for my daughters, rented apartment she has just moved into. The couple that cleaned it did a fantastic job. Communication from hello services team was second to none, also the communication from the couple cleaning the property was brillant too. I would highly recommen… Read more

    d this service. Lovely to deal with such professional people and nothing was too much trouble. Well done 👍

    Zoe L. · Apr 2021 · Regular/standard cleaning

  • ★★★★★Verified customer
    I was very pleased with the deep clean of my kitchen. The ladies and gentleman were very polite, and worked very hard. They rang to say they were running a little latter than schedule and told me what time they would arrive. Which was appreciated. I definitely would use the service again. 9 scored o… Read more

    nly because I had booked for 9am. But the lady rang the night before to say they were double booked and would be there at 1pm and luckily it was ok as there was someone around all day.

    Mrs M. · Apr 2021 · Deep cleaning

  • ★★★★★Verified customer

    Excellent efficient cleaning. Would have been a 10 if hadn't had to point out some tiny oversights - but these were quickly and effectively dealt with. Would recommend and would use again

    Karma · Apr 2021 · Regular/standard cleaning

  • ★★★★★Trustpilot

    Anna

    Excellent service from your team! Thankyou

    Jade · Apr 2021

  • ★★★★★Verified customer

    Reasonably good.

    David W. · Apr 2021 · Deep cleaning

  • ★★★★★Verified customer

    Friendly efficient and thorough

    Barry W. · Apr 2021 · Deep cleaning

  • ★★★★★Verified customer

    Overall service was good. Very friendly cleaners and listens to your needs. Missed few areas here and there but as the other areas were spotless I dint bother much. Highly recommend.

    Usha G. · Apr 2021 · Regular/standard cleaning

  • ★★★★★Trustpilot

    Anna and team are efficient and friendly!

    The cleaning team led by Anna did a great job in a short timespan. There were a few cobwebs we found about as we came back in to repaint some areas and some areas of wall in the kitchen left unclean which was honestly the fault of poor paintjob and not the cleaners, but fairly happy with the chances… Read more

    of getting our deposit back. We're in contact with the agency so we can organise a reclean if they need it, but fairly certain Anna did a great job!

    Laura R. · Apr 2021 · End of tenancy

  • ★★★★★Verified customer

    Job done really well. I would of given a 10 but the team turned up an hour late. They did ring but rang at 1pm when they we supposed to start.

    Sanj · Apr 2021 · Regular/standard cleaning

  • ★★★★★Verified customer

    Thorough clean and friendly team

    Nina B. · Apr 2021 · Regular/standard cleaning

  • ★★★★★Verified customer

    I had to get them to re do the wood floors and they did not come with the proper equipment to clean the windows They were helpful and worked hard They scratched my newly stained wood floor moving a fridge

    Stuart L. · Apr 2021 · Regular/standard cleaning

  • ★★★★★Verified customer
    Overall the cleaning service was done to a professional standard throughout. We have some minor issues told by the agency: - kitchen - some burnt on grease around the far right hand side ring; - bathroom (with the bathtub) - several cobwebs around the edges of the ceiling. For these issues, maybe a… Read more

    second visit is required. We'll let you know. Thank you.

    Cristina · Apr 2021 · Regular/standard cleaning

  • ★★★★★Trustpilot

    Vlasta was great

    Vlasta was great. Arrived on time, transparent and easy to speak to. Nothing was too much trouble and she kept in contact with me throughout. The clean was good too, considering how much dust there was! Be careful what you book for with the company though. For example, don’t select exterior windows… Read more

    as the cleaners aren’t able to bring/use ladders due to risk assessment so it is a waste of money.

    Lucy W. · Apr 2021 · Regular/standard cleaning

  • ★★★★★Trustpilot

    Lauren was fantastic

    Lauren was fantastic at tailoring a quote to our needs and being very warm and communicative. Much appreciated at a time when we were very busy and stressed!

    Amy · Apr 2021

  • ★★★★★Verified customer

    Service was very good, everything was completed to satisfaction

    Waidi A. · Apr 2021 · Deep cleaning

  • ★★★★★Trustpilot

    Friendly, value for money and thorough.

    Easy to book. Easy to amend booking with last minute additions. Very friendly cleaners. Very knowledgeable and happy to give advice. Very quick and thorough. Excellent value for money. Would have been 5/5 but for a few missed patches in the kitchen. Highly recommended.

    Donal S. · Mar 2021 · Regular/standard cleaning

  • ★★★★★Verified customer

    Easy to book. Easy to amend booking with last minute additions. Very friendly cleaners. Very knowledgeable and happy to give advice. Very quick and thorough. Excellent value for money. Would have been 10/10 but for a few missed patches in the kitchen. Highly recommended.

    Donal S. · Mar 2021 · Regular/standard cleaning

  • ★★★★★Verified customer

    They did a good job

    Jennie M. · Mar 2021

  • ★★★★★Verified customer

    Happy with the clean, took care to remove as much dirt and grime as possible. Informed us when they were running late and let us know when we could come back to inspect

    Elysia · Mar 2021 · Regular/standard cleaning

  • ★★★★★Verified customer

    Good, easy communication and really good clean

    Hugh S. · Mar 2021 · Regular/standard cleaning

  • ★★★★★Verified customer

    I rely this to the tenants and it is their -Tenants score. They said your work is 10/10 but you were late, for that reason they score you 9/10.

    Gebray B. · Mar 2021

  • ★★★★★Verified customer

    Cleaning was perfect - rating as 9 as the crew were 45 mins late and we weren't notified until we called twice looking for an update.

    Blaize · Mar 2021 · Regular/standard cleaning

About our reviews

Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.

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