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Hello Services

Hello Services Reviews

5,787 reviews from our cleaning customers since 2019

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Latest reviews

649 reviews · page 23 of 28

  • ★★★★★Verified customer

    The cleaning team was great - on time, fabulous cleaning job. They called as they said they would and we could see they had worked extremely hard to clean our flat. No hesitation in recommending this service. Thank you!

    Ruby B. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    The house smelt lovely and fresh and the cleaners were very professional.

    Abbie J. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer
    I am extremely satisfy with the work done on "9A Napier Street S118HA", However my tenancy Agent have to review and I hope there will not be any major correction from them on cleaning. Ludvik and team were done good job, so I am putting 9 rating for their service. Just FYI, I am not comfortable on s… Read more

    23QX service which is my first cleaning service I took from you but second service at "9A Napier Street, S118HA" change my mind positively on Hello service Ltd and I am will recommend to other friends and colleagues

    Sivabalan · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Great service from the cleaners. However, I was misquoted how the extrnal windows are counted, this was not explained, so I ended up paying more than originallly agreed.

    Jon J. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer
    Really pleased with the clean done. 3 hard working ladies showed up to my house and gave it a good clean after building work that was much needed. The only negative was that they expected cash on completion of the job and I had already paid on card the day before so feel that should have been commun… Read more

    icated to them in advance by Hello Services.

    Laura D. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Really nice team, they did a great job and did so quickly. Very much worth the. Cost.

    Hannah · Dec 2020

  • ★★★★★Verified customer

    Easy to book, change any details and pay. Great service overall. In terms of cleaners, the first guys change the time of the cleaning on the day before and didn't do a great job. While the second time (different guys) were on time, very friendly and did a great job.

    Daniela C. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    They were very communicative about when they were arriving and when they were finishing. Did a great job of cleaning everything thoroughly, cost effective and were friendly. I would note that there was little consideration for covid protective measures - no masks, no distancing and hand shakes.

    Kate · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Great job Thanks!

    Zara G. · Dec 2020 · Deep cleaning

  • ★★★★★Verified customer

    The cleaners arrived on time and did a very good job. They worked very hard. Unfortunately, they damaged a blind in the bedroom and left without telling me. Fortunately my son was able to repair the blind. If they had told me about the blind I would have given them a 10!

    Christine R. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    The cleaners were excellent, they left the place spotless. I wouldn't hesitate to use them again!

    Rakhee J. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Overall the service was ok. Had to have the cleaners back again and they dont have steaming apparatus which was needed for some of the tasks.

    Bridget D. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer
    The cleaning team were efficient and thorough and overall did a good job. The missed out a few areas by accident but the rest they completed to a good standard. Arranging the service at such short notice with no fuss was also a great bonus and much appreciated in our circumstances. It would be helpf… Read more

    ul if you could notify the cleaning team that payment had been received so they didn't have to ask my mum for it again at the end.

    Rachel M. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Some spots where missed e.g mirror in bathroom not cleaned and water marks left on table. Cleaners where smoking and left cigarette butt in front garden. Apart from that very good clean would book again.

    Nia R. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    Great cleaning but 44 mins late and didn’t stay 4 hours

    Karen J. · Dec 2020 · Regular/standard cleaning

  • ★★★★★Verified customer

    They were not covid secure as was promised. Otherwise efficient hardworking and had a plan with the right equipment

    Jean F. · Dec 2020 · Deep cleaning

  • ★★★★★Verified customer

    Did what we asked and was very friendly

    Gill H. · Nov 2020 · Deep cleaning

  • ★★★★★Verified customer

    Very impressed with Ludwig, Lucy and the rest of the team. They worked very hard and transformed the house which now looks amazing. Felt I had my money’s worth.

    Kevin B. · Nov 2020 · Deep cleaning

  • ★★★★★Verified customer

    The service provided by Hello Cleaning was easy to book, no fuss on the day, and high quality.

    Rohan G. · Nov 2020 · Regular/standard cleaning

  • ★★★★★Verified customer
    There were a few issues in the morning where the cleaner rang saying they had no carpet cleaner and that wasn’t part of the service j had paid for. It was clearly part of the itemised invoice I had already paid so I am not sure where the confusion had arisen but it took a few different phone calls t… Read more

    o resolve. I am told by the property management company that the end result was good.

    Caroline S. · Nov 2020 · Carpet cleaning

  • ★★★★★Verified customer

    The team were waiting for me, on time. They started straight away and have done a good job. The oven was really bad but now looks clean and usable. Many thanks.

    Brian G. · Nov 2020 · Oven cleaning

  • ★★★★★Verified customer

    My house has never looked as good,

    Pat C. · Nov 2020 · Deep cleaning

  • ★★★★★Verified customer

    Excellent job in a very impressive time - thanks, guys!

    Mike C. · Nov 2020

  • ★★★★★Verified customer

    Friendly efficient and thorough service

    Peter J. · Nov 2020 · Deep cleaning

About our reviews

Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.

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