Hello Services Reviews

Latest reviews

649 reviews · page 14 of 28

• ★★★★★Verified customer

  Would’ve have given a 10 but they were late, the reason given was because they hadn’t been given a contract number priory to leaving

  Denise S. · Apr 2024

• ★★★★★Verified customer

  The cleaning was completed to a satisfactory standard with the exception of my having to point out that they hadn’t cleaned the top of the fridge/freezer. The male cleaner immediately rectified this but with no acknowledgement or apology. When they arrived, they offered no ID and didn’t introduce th… Read more

  emselves. Once I’d shown the male cleaner into the kitchen, his comment was “You haven’t paid”. As your company’s process is that a bank transfer payment can be made in advance of the work or a cash payment made before the work commences when the cleaners arrive, I don’t believe that’s an acceptable way for your employee to address the subject. It could’ve been better phrased e.g “I understand you’ve agreed to pay in cash and I need to take payment before we start the work”. He opened the fridge and said “It’s not empty”. I explained that my intention was to empty the fridge and freezer once they arrived to avoid having food out of the fridge/freezer any longer than necessary. He did, however offer to help me remove the contents, which he did.

  Sheelagh M. · Apr 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  They were good, it was longer than I had anticipated but they put in the effort.

  Murray · Apr 2024 · Deep cleaning

• ★★★★★Verified customer

  Smile and Ali were absolutely brilliant great work by the team.

  Jonny W. · Apr 2024

• ★★★★★Verified customer

  The clean was very good thank you . The 2 ladies were nice to mum and worked hard. The house on the whole looks much better and smells nice. A couple of things to mention We didn’t know you required cash before the clean so mum had to go to bank . The cleaners didn’t move furniture to clean behind s… Read more

  o we will need to do that ourselves The outside of the upstairs windows were not cleaned

  Janet W. · Apr 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  The Team turned up on time and cracked on with the job. They did a walk through with me to confirm my expectations, and on completion they did another walk through to confirm I was happy with the results. Delighted.

  Susie F. · Mar 2024 · Deep cleaning

• ★★★★★Verified customer

  The 2 guys did a fabulous job

  David C. · Mar 2024 · Deep cleaning

• ★★★★★Verified customer

  Very thorough, friendly, and prompt!

  Neil C. · Mar 2024 · Deep cleaning

• ★★★★★Verified customer

  Quick and efficient service. Good communications. Arrived prompt on the day as specified on the quote. Pleased with the work undertaken

  Ken O. · Mar 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  Great service and a super clean!

  Laura M. · Mar 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  This is the second time I've used your deep clean service and it is a very professional.

  Justine G. · Mar 2024 · Deep cleaning

• ★★★★★Verified customer

  The staff were efficient and carried out the work as requested. Very pleasent and helpful.

  Robert M. · Mar 2024

• ★★★★★Verified customer

  Really great job, they were friendly and thorough!

  Annabel M. · Mar 2024

• ★★★★★Verified customer

  They wrete g Fantastic

  Sally H. · Mar 2024

• ★★★★★Verified customer

  Excellent job done but you were much more expensive than other companies, but you were able to do it immediately and so I had to accept the extra cost

  Valerie M. · Mar 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  I have to admit it was easier than i thought putting the quote together online as i did want a few different things doing but i always prefer to speak to a person. The team of 2 arrived early and very patiently waited until the allotted time which was much appreciated. Both very lovely people and di… Read more

  d a great job. When i had a query about something they were more than happy to take a look and didnt leave until i was 100% happy with the job.

  Louise · Mar 2024 · Deep cleaning

• ★★★★★Verified customer

  Very good service, easy to book at short notice, did a great job!

  Jamie C. · Mar 2024

• ★★★★★Verified customer

  Cleaning very good Responsive to queries I was concerned re requirement to pay before service

  Penny H. · Feb 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  The end of tenancy clean was carried out exactly how they said ..I’m very happy with the end results.

  Michael B. · Feb 2024 · End of tenancy

• ★★★★★Verified customer

  Very polite happy people who worked hard to clean a very filthy house.

  Keren B. · Feb 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  Very easy booking service, clear and concise. The cleaners worked hard and got the job done.

  Janet W. · Feb 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  Work was good but they arrived late

  Mim G. · Feb 2024

• ★★★★★Verified customer

  Great team of people who worked very fast but very thorough. Would definately recommend to anyone needing a pre move spring clean.

  Kathe B. · Feb 2024 · Deep cleaning

• ★★★★★Verified customer

  The team worked non stop and were very thorough

  Ginny D. · Feb 2024 · Deep cleaning