Hello Services Reviews

Latest reviews

867 reviews · page 13 of 37

• ★★★★★Verified customer

  Very good service. Did a thorough job. Easy to contact.

  Kevin · Sept 2024

• ★★★★★Verified customer

  The team that came to do the deep clean were very good at the job they did. Additionally they had great customer approach.

  Bereket H. · Sept 2024 · Deep cleaning

• ★★★★★Verified customer

  Very good, professional service, good communication, went above and beyond.

  Dhiren · Sept 2024

• ★★★★★Verified customer

  The cleaning was good and areas I specifically asked for were dealt with well. We had wanted some walls cleaned, but felt that hadn't really been offered on your drop down menu.

  Carey D. · Sept 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  Great service, friendly staff

  Julia M. · Sept 2024

• ★★★★★Verified customer

  There was a breakdown in the morning which meant my cleaning would be delayed. I can’t remember his name but the man who came out to make sure the job got done did a brilliant job. It was apparent to me how much detail he took in the cleaning and wanted to make sure I was fully satisfied by the serv… Read more

  ice. I think he also took the bus both ways with all the supplies to make sure the job could get done that day like agreed. A big thank you to him for getting the job done to such a high standard.

  David J. · Sept 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  The team were courteous, worked well and friendly. They did mention about regular cleans but unfortunately the price was extremely high. But the service you provided for the job in hand was fine. Thank you.

  Amanda M. · Sept 2024 · Deep cleaning

• ★★★★★Verified customer

  Excellent. Many thanks!

  Jonathan T. · Sept 2024

• ★★★★★Verified customer

  The girls that came were efficient, polite and hard working but due to an unforeseen incident weren’t the crew that were initially supposed to be doing the job. Consequently having had to travel from Southampton which is quite some distance away, didn’t arrive until 4.40pm meaning a late finish whic… Read more

  h was slightly intrusive

  Carla W. · Sept 2024 · Deep cleaning

• ★★★★★Verified customer

  I wasn't there to see the end result, but the landlord was happy and that's the main thing. Good job, well done!

  Anthony H. · Sept 2024 · End of tenancy

• ★★★★★Verified customer

  Easy to book and punctual

  Abi H. · Sept 2024

• ★★★★★Trustpilot

  Responsive customer service

  Responsive customer service team. Fast & efficient cleaning.

  Katie · Sept 2024 · Regular/standard cleaning

• ★★★★★Trustpilot

  Gary from Sekai’s team was great

  Gary from Sekai’s team was great. He was professional and thorough. They did a great job on our bathroom and kitchen. Thank you!

  Meg B. · Sept 2024

• ★★★★★Verified customer

  Thank you to Gary and Nazim from Sekai’s team that did a great job on our kitchen and bathroom.

  Megan B. · Sept 2024

• ★★★★★Verified customer

  Once the cleaners had finished, they wanted to immediately leave. I barely have time to check their jobs and they are already waiting at the door - can’t wait to leave. The window frames are not properly cleaned and I asked for a re-wipe. But the re-wipe were not thorough. I had to clean them becaus… Read more

  e they could not wait to leave afterwards.

  Sarah · Sept 2024 · Regular/standard cleaning

• ★★★★★Trustpilot

  The overall performance was good but should pay more attention to minor parts

  The overall performance was good. The first impression after the cleaning was clean and shiny. However, it seemed that the cleaners had overlooked some minor parts. For instance, the kitchen fan extractor, fridge, oven, washing machine were thoroughly cleaned but the microwave oven left much to be d… Read more

  esired. As there were still stains on the upper part of the oven's compartment. In addition, the bed rooms, toilets and bathrooms have been done very well but the inside of the bathroom drain covers were uncleaned. Hope the cleaners can work more comprehensively next time.

  黃港流 · Sept 2024 · Oven cleaning

• ★★★★★Verified customer

  General performance was good but it seemed that there were some minor parts overlooked. For instance, the standing shower cabin had been cleaned thoroughly but the inside of the shower drain cover was uncleaned or there were still stains on the upper part of the mircowave oven's compartment.

  Kong W. · Aug 2024 · Oven cleaning

• ★★★★★Trustpilot

  I was worried but they delivered

  I had requested for a long list of cleaning services as part of a deep clean for the entire home. The day before I was told that there was no team available but Michael pushed to find a team for me. The team that arrived on the day did a really good job considering it was just two of them for the wh… Read more

  ole house. Thank you so much!

  Karen · Aug 2024 · Deep cleaning

• ★★★★★Verified customer

  The team were very professional and polite and did a good job

  Louise J. · Aug 2024

• ★★★★★Verified customer

  they worked very hard some mold they could not shift pleased with what they did.

  Clive M. · Aug 2024

• ★★★★★Verified customer

  The Team were friendly professional and hard working

  Sandra D. · Aug 2024 · Deep cleaning

• ★★★★★Verified customer

  All very clean. Just some cleaning at the base of the toilets needed redoing. Apart from that good service

  Prunella H. · Aug 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  very friendly team who strive to do a good job, but partially let down by communication from head office, I stressed the carpets needed a deep clean, but arrived without one and had to return the following day to do it, it needed it and the whole place feels clean now

  Mike E. · Aug 2024 · Deep cleaning

• ★★★★★Verified customer

  Your staff were polite, courteous and open. They were able work independently and performed efficiently providing a great service. My only minor quibble was the cost for the time taken to clean the residence otherwise an excellent experience.

  Simon G. · Aug 2024 · Regular/standard cleaning