Customer reviews for End of Tenancy Cleaning

Diana and Alex arrived on time today at 9 am. They did a wonderful job cleaning my 2 bedrooms flat spending a bit more than 5 hours to achieve an amazing result. I booked an end of tenancy service therefore I'm very confident that my deposit will be returned to me without any doubt. Thank you Diana and Alex for your punctuality and for the effort you put down to clean my flat. 5 stars service, very good communication and very humble couple.

I booked an end of Tenancy cleanup for a two bedroom flat and the work was done professionally and the place now looks amazing, Nicole and Marius did a fantastic job and I would highly recommend them.

The lovely Diana and Alex did an End of Tenancy deep clean for us, and they were fantastic. They arrived exactly on time and the end result was great. The lady from the checkout company immediately commented on how spotless the flat was! Thanks for doing a great job, guys. Highly recommended!

We had our flat professionally cleaned for end of tenancy check out. When they finished, the flat seemed even newer than it was when we got the lease. Defiantly a wow factor finish. Punctual, professional, polite and great service. Highly recommend.

Thank you very much to Diana and Alex for a wonderful end of tenancy clean. They arrived on time and did a fantastic job with everything, especially the carpets which were very grubby . I highly recommend Hello Services !

Outstanding cleaning services. They were incredibly thorough and had great attention to detail. I had an end of tenancy deep clean and I was very impressed with the standard of service. Would thoroughly recommend.

Tuty and Alicia did an end of tenancy clean for me and they did a great job and work very quickly! Thank you both!!

Tuty did a wonderful end of tenancy cleaning all alone. Very satisfied with her job. Thanks Tuty. May God bless you.

I hired Hello services for an end of tenancy cleaning. I was a bit concerned that they wouldn’t show because of what I’ve read on reviews. Now I’m glad I gave them an opportunity, they were friendly and flexible with timing. They replied to my questions in timely manner. Tutu and Alicia did a very good job, they are very professional. They gave me advise on products and tips to clean, I should have hired them earlier! I liked that the price quoted was final and that they didn’t charge for the cleaning products or materials. No surprises or extra charges.

Tuty and Alicia did a great job on an end of tenancy clean including machine cleaning of the carpets. They were very thorough and professional. My only quibble would be that I had asked for the external windows to be cleaned and it was not possible to do the first floor as there was no extender. Everything else was excellent.

Speedy and very good service for end of tenancy cleaning, thank you Tuty & Alicia!

Great, friendly team, Diana and Alex did a great job with our end of tenancy clean

Diana and Alex were so helpful doing an end of tenancy clean for me. The standard of clean was excellent. They got on efficiently and quietly and were very thoughtful about my working from home/managing to keep the noise down. Cost effective, quality clean. I would highly recommend them.

5 🌟 from start to finish Hello services did an amazing end of tenancy job, they were on-time, professional and courteous, the flat looks like new, very good price, couldn't ask for more

Gary and Andrew did our end of tenancy clean and the place was absolutely spotless! Thanks very much to them, I will definitely be requesting their services again in the future!

I had the end of tenancy cleaning service and everything was done excellently with great attention to detail, Nicole and Marius are a credit to the company for their very professional work they carry out

I would highly recommend Helloservices team for their end of tenancy cleaning. Work was very neat and clean! I found them best in UK, i wont look for any other service provider. :)

I have booked a deep (end of tenancy) Cleaning for my flat and I have very impressed by the service provided by Nicole and Marius especially. They done a great job. Thank you.

Top service doing my end of tenancy cleaning Sharon did a great job. I have recommended this agency to some friends already Thank you

Thank you for a great end of tenancy clean. Everything was spotless.

Excellent friendly customer service from all involved from beginning to end. Used company for an end of tenancy clean and they were fantastic value for money. Would highly recommend them.

Honestly, I found Hello Services by doing a Google search. That day I was moving out of my flat that I was renting to a new one, as I have lots of things in my mind, totally forgot the professional cleaners. As I was also crazy tired that day, I paid by mistake for 2 properties. Not only I was lucky enough to have my money back for second property that I added by mistake but they also did an insane job that day with the property I was leaving. Keep it up guys with awesome work. Dim

Tuty and Diana are very nice and helpful. They delivered a very good job for end of tenancy cleaning.

Constantin and his team of ladies from “Hello Services”, completed an “end of tenancy” clean for us today in Hylton Road Worcester. I cannot recommend highly enough this team and the company as well, their attention to detail was exceptional, and they completed it to a much higher quality level than I thought they could ever achieve, after 4 years of a lot of furniture not being moved. A few nasty wine stains, and discolouration between where the sofas were, rugs down, all miraculously disappeared 😊. …. The price for cleaning a 3 bedroom house was well worth it … it would have taken me days to get nowhere near their quality … real professionals. The landlord is happy as well, as he has only a little bit if painting to do, and doesn’t have to worry about the cleaning. Thanks again Constantin, and thank your ladies as well 👍👍

I had a very positive experience with HelloService. I first used their service two years ago for the end of tenancy cleaning of my flat in Edinburgh, where I had lived for six years. I was quite nervous, as the property had been occupied for a long time, but HelloService delivered a very high standard of cleaning. The end of tenancy inspection was passed at the first attempt, and both my landlord and I were very satisfied with the result. I was genuinely impressed. More recently, when I needed an end of tenancy clean for my flat in Cambridge, I did not hesitate to contact HelloService again. I was pleased that they still had my records and even offered a returning customer discount. Although the price was slightly higher than before, I was happy to proceed given my previous experience, especially as they provide a seven-day guarantee, which not many companies offer. While the first team did not fully meet the expected standard, the company responded quickly and arranged a re-clean the very next day. I really appreciated this prompt response. Denisse and her team in Cambridge delivered an excellent service. They carefully followed the checkout report, addressed all the issues in detail and carried out a thorough clean across the entire flat. The overall standard was very high and the property is now in very good condition. I truly appreciate the professionalism, responsiveness and reliability of the company. I also enquired about a regular monthly cleaning service and, although this is not something they currently offer, I would certainly have considered using them for this as well. This is not the first time I have used HelloService and my experience has consistently been positive. I would highly recommend their services and would happily use them again in the future.

Myself and my flatmate had a great service provided by Joel and Rob for an End of Tenancy Clean on our 2-bed 2-bath flat that we were moving out of. They left the flat amazingly clean, with cupboards cleaned, under the beds clean and all sides wiped down. They did a great job on the oven and hob, both of which were very heavily stained - it looked brand new after! The photo quality isn’t great as we were moving out immediately after the clean so these are screenshots from a video but would definitely use them again and recommend them to anyone.

This is the first time I have ever worked with professionals for cleaning service - and Hello Services were wonderful! It's great to get to work with fellow migrants in the area. I worked with MAGDA and KINGA for my end-of-tenancy cleaning. They were lovely and friendly, full of smiles. They have of course made the flat I am moving out of look and smell amazing. The communications processes were also so friendly - Magda phoned me to share timings, so did ISABELLE when I had to change the appointment. The website is simple to use, transparent, with clear breakdown of costs etc etc. Thank you and I'll definitely work with you again if I have the opportunity to do so!

I had a end of tenancy clean with i Mustafa Agha - great guy, great price (1bed flat with bathroom, kitchen) - they did the job in about 3 hours, deep clean etc. Turned up on time,very punctual, i had grease marks on the electric hob they managed to get rid off, the oven looks brand new, the flat now looks sparkly clean.

Hello Services did my end of tenancy clean in Cheltenham this past week (May 2025). Extremely happy with everything. The booking process is simple (literally pick and choose things, add them to your cart, get a quote, and adjust from there as you need). The cleaners arrived on time and were all pleasant and friendly. They were extremely flexible and understanding with having to move their vehicle for my neighbours (I live in a weird area, it's impossible not to block someone in at any given time). The house looked spectacular, and they reiterated that if anything wasn't right they'd redo it or come back and redo it if the inspection said otherwise. Excellent experience all around.

Booked both a moving van and a deep end-of-tenancy clean with Hello and both were brilliant 👏 The moving van arrived a few minutes early so that it was ready to start loading at the agreed time. The driver was super open - he let me know when he arrived at the destination and sent a screenshot of the finished timer when the unloading was complete, plus video called to show the empty van and my storage unit with all of the boxes - great peace of mind. The cleaners were also brilliant - the apartment is cleaner than when I moved in. Great attention to detail, very thorough!

We would like to say huge thank you to Alina and the team who did an excellent job with end of tenancy cleaning of the 4 bedroom house. We did not expect that much attention to detail, nothing was a problem and they were friendly and professional. The house needed a lot of attention and we were left speechless of the magic they did with it in just a few hours. They truly went above and beyond. Highly recommend!

Super professional and efficient cleaners! Hired them for an end of tenancy cleaning so that I wouldn’t have to worry about it and the crew showed up promptly, communicated well, and cracked on with the cleaning. They managed to get my flat back to move in condition and were all very friendly. Even managed to clean the oven that I’d struggled to clean in the past! Great service, would definitely recommend.

Ludovic and his colleague did a fantastic end of tenancy job on our house in Huddersfield. They worked so hard and it looked immaculate when they had finished. Ludovic even discovered a small leak in the kitchen and reported it to us - I couldn't have been any happier with their work. My whole experience with Hello Services was very positive from their detailed and very reasonable estimate to their ability to take on the work at short notice on the day and time we asked for. I would be very happy to recommend Hello Services to anyone.

Booked an end of tenancy clean for our flat. Great communication ahead of the appointment, and quote was really good value for money. Teodora and her colleague did a really great job and left the whole place looking completely spotless, thank you!

Omar and his colleague did a great job cleaning our flat for the end of tenancy. Thanks so much! The booking process was really easy and the price was the lowest from anyone else we quoted.

Cleaners came on time and ready to work. Left the place better than I excepted. No fuss, good quote and no surprises. I got my full deposit back. Well done! Wish I had pictures to show.

I booked Hello Services for both a Removal and an end of tenancy clean. I am only giving out 4 stars purely on a couple hiccups throughout. The removers were booked for Saturday morning but due to a van issue, they didn't show up. However Hello Services were incredibly quick and sorted out a removal for the following morning, within 20 minutes of me calling. The removers were professional, kind and efficient, they dismantled the bed and rebuilt it and offered to take on more items than we had listed as there was still space in the van. In terms of the clean, Hello Services managed to bring this forward for me as the flat was empty earlier than anticipated. Mike and their team were thorough, all areas I had pointed out were taken care of, and they aded an extra room carpet clean as a last minute request. The kitchen in particular was sparkling, the oven looked brand new and cleaner than when I first moved in! Overall very very good company with a great customer service, they manage to employ some great contractors for these jobs at an incredible value, would recommend and use again!

Great service from Ingrid and other person whose name I did not catch. Really good professional job and done in just two hours which was quicker than I thought. It was quick and easy to book and I thought it was a reasonable price. Many thanks really saved us a lot of moving out stress - Tom and Ben in York

Booked an end of tenancy clean after my tenant vacated and unfortunately left the property very dirty. Ismael and Ali were beyond fantastic - everything was left spotless including the oven which was absolutely filthy. Really friendly and helpful, was even able to do the clean a day earlier and so quickly. Thank you both so much, 110% recommend !

I recently hired Hello Services for a deep cleaning service for an end of tenancy and I couldn’t be more impressed! From start to finish, their communication was excellent—they kept me informed, answered all my questions, and made scheduling a breeze. I asked the cleaning team to pay attention to a few specific areas and I am so happy, that the team was able to do exactly as I asked. It is clear the team take pride in their work, and their professionalism truly stands out. If you’re looking for a reliable, thorough, and professional cleaning service, I highly recommend Hello Services . I’ll definitely be using them again!

Highly recommend if you want it done without fusses. The quality of their end of tenancy cleaning is amazing. I had some problematic roommates so the kitchen was a mess. Hello service staffs were so pleasant to talk to, and they were able to clean up old stains that were there when we moved in - I thought those were wears. The communication was also very efficient and they reply fast. For reference, this is the service in Cambridge.

End of tenancy house cleaning , the two guys which cleaned the house were amazing it was a big house 5 bedroom and a garage, I was so impressed with them I couldn't have asked for anything more , very polite thank you guys you did a amazing job 😀

Adriano and Constantin professionally cleaned my flat at the end of tenancy. Both great and friendly, did an amazing job with the place and very quick too. Would highly recommend if you are wanting to avoid any further landlord end of tenancy cleaning fees and get your full deposit back.

Couldn't recommend more. Due to some cancellations from other companies, I needed a same day job. Spoke to Michael on the phone after a quick callback from my online enquiry and he was very helpful setting up a booking later that afternoon. Nader and his colleague Kalita arrived at the agreed time, came well-equipped and did an end of tenancy job in good time. I appreciated the text reminders which assured me the job was confirmed and going ahead. Standard was professional and delivery respectful, friendly and efficient. Result was cleaner & shinier than when I first moved in! So grateful for these guys.

Mike and his team, based in the west country, did a fantastic job on my elderly parents in law flat. It was an end of tenancy clean and they were professional, courteous and meticulous in their work. Unfortunately, we were so tied up with other things, we didn't take photos, but Mike did. If you are lucky enough to have this team, they will do a good job for you.

Great end of tenancy clean. Cleaned to a very high standard, and all communication was kind and clear. Would recommend. Just be aware that the clean doesn't automatically include the kitchen, hallways or living room (which I didn't realise) - these are an extra charge and you have to book them in advance.

I’m glad I paid for professional cleaning services for the end of tenancy, I was impressed of how the house looked like after, it was spotless, they did an amazing job, even my landlord was impressed what a fantastic job they did in 3 hours. I would definitely recommend

Ali & Ismael did a fantastic job for my end of tenancy clean. They arrived on time & got to work straight away. Everything was cleaned to a high standard & they went the extra mile also cleaning my oven spotless. Thank you so much gentlemen! Professional & thorough.

Ismael and Ali did a fantastic end-of-tenancy cleaning for our flat! Super friendly, efficient and professional. Highly recommended

Ali and Ismael in Bristol were outstanding for our end of tenancy clean. They were great at communicating to meet them and when they’d be finished and they did a superb job. They were efficient and very friendly. They took our house from a bad state to extremely clean and ready for the next tenants. Thank you again Ali and Ismael and I would definitely recommend them. Thanks! - Harry in Bristol