Customer reviews for End of Tenancy Cleaning

I would definitely recommend Iasmina and Radu to clean any house. They arrived early, were polite and very friendly. The house required a full end of tenancy clean and they both did an excellent job 5 stars ! Would definitely use them again. 😁

Great end of tenancy clean service and kept us in the loop at all times!

I used their services for a one off end of tenancy clean by Smit. They arrived on time, they worked very quickly and left the flat clean. A couple of small things I would change would be slightly deeper clean of the floors but overall I was happy. I would recommend them and use them again.

Service and communication was excellent. The two women who came were very friendly and professional. Quality of work was very good and full deposit was returned. Highly recommend!

Izabel and team did a fantastic job on my end of tenancy clean. They were friendly, spot on with communication and super efficient - I’d definitely recommend them.

Cleaned our property for an end of tenancy clean. Very friendly, efficient and cleaned the property to a high standard. Booking process was really easy, would recommend.

Alina and Andy left the flat spotless, and we got our full deposit back. thank you!

Would use again and recommend to anyone that needs an end of tenancy clean, Smit took just over 2 hours to do a full deep clean of 2 bedrooms, 2 bathrooms, living room and kitchen including oven and fridge/freezer and when we can back it was sparkling, really great service and very polite. Thank you Smit

I recently booked an end of tenancy clean for a one bed flat with Hello Services and only have positive things to say! By inputting a few details on their website you’re promptly emailed a quote and can then go ahead and book a date/time that suits - all very simple and stress-free. The cleaners that arrived on the day were kind and clearly hard workers - the flat looked absolutely immaculate when they were done. And to top it all off, the landlord refunded the deposit in full! No doubt this is largely to do with the efforts of Hello Services.

I had to get the end of tenancy cleaning done for a 2 bed flat that was left in a really horrbile state by the outgoing tenants. I am so thanksful to Salar and his team who not only did a fantastic job (actually, better han even my own expectation) but also they were extremely polite. THANK YOU! Pranav

Salar and his team did a brilliant job for my end of tenancy cleaning. I felt like moving back into the house!! My landlord would be very very pleased. Will definitely be coming back. Many thanks Kofo

Tina and her team came in for an end of tenancy cleaning, which was rescheduled from Thursday to Friday; didn't know what to expect, but wow I was amazed with the results. Her team was so polite and courteous, made the whole experience stress free and easy. Thank you Tina and Team, shame there isn't 6 stars. What a Service.

Really friendly, helpful and professional ladies. My end of tenancy flat clean is sparkling, it is a great job - thanks so much!

I booked my end of tenancy clean with Andy and Alina, Both were so good at what needed to be done- nothing was too much for them and they had no time limit to their cleaning services They left only when I was fully happy that my flat was cleaner then when i first moved in! Thank you!

Good communication, and did a great job with the end of tenancy cleaning. Managed to remove some really nasty stains in the carpet. Would recommend.

Iasmina has done an excellent job by doing an end of tenancy cleaning. Highly recommended!

Adriana and her crew did a fantastic end of tenancy cleaning job, friendly, professional efficient without compromising on quality. Hello Services were also great, easy to use and very competitive price. I will be using them again

Easy to book this service and lovely chaps who turned up. A few bits missed behind the bath and in the cupboards but nothing to complain about. Lovely job in the main areas e.g. oven, carpets, windows. Would use again at the next end of tenancy. This was a two bedroom house in Aldershot.

We booked this service to clean our flat in Bristol at the end of tenancy - it was a basement flat and quite damp and was not looking its best, but they did a wonderful job in a very quick time. Our landlord even commented that it was spotless!

We arranged a clean for the end of our tenancy in our flat - Iasmina delivered a very thorough clean, including fridge, freezer, shower, toilet, at a time that was convenient for us. I would recommend her services and will use her again.

Great people. Friendly, communicative, worked really hard and made my flat sparkling for a end-of-tenancy handover in just a couple of hours. I would definitely recommend.

Loredana came to my 3 bed 2 bath property in Berkshire today with her colleague for end of tenancy deep clean. She was prompt, arriving early, fully equipped with all she required to complete the job. She was really lovely, professional and worked meticulously and thoroughly. They both did a great job and asked me to check everything and addressed any things immediately ensuring that I was happy with the job before leaving and taking payment. They stuck to the agreed quote and did not add any additional costs as I have seen other companies do. The company kept me updated and responded to any queries in a reasonable time frame. I feel confident that if there were any issues both Loredana and Hello would have dealt with them professionally and promptly. Thank you 🙏

Friendly and efficient. Services required for end of tenancy of a 2 bed bungalow in Poole. Cleaned to a very high standard

The team were so lovely and super helpful. They cleaned the flat within an inch of its life for an end of tenancy clean and I'll be surprised if our management agency can find a single thing to complain about!

Friendly, professional, value for money, effective (I got 100% of my deposit back!)

I booked an end-of-tenancy cleaning from Hello Services, the cleaner who came by was friendly and gave the flat a good cleaning - but then the renting agency pointed out some areas that didn't meet their criteria. I got in touch with Hello Services again, they gave some explanations (Covid-19 restrictions etc.), but then efficiently sent the cleaner back to rework on the flat, the renting agency was happy with the result in the end. These cleaning jobs aren't rocket science and sometimes different people may have different standards (which they may not communicate clearly enough!!), what you need is a company that is helpful and responsive and has the goodwill to deliver satisfactory services to the clients. Thanks, Hello Services!

Excellent, thorough and friendly service. Great end of tenancy cleaning and would highly recommend.

Good communication from the head cleaner Tina and she and her team completed the job quicker than anticipated, with no effect on the overall result (my check-out inspection passed!). Very happy with the all-round service.

I booked a one off deep clean (kind of like a end of tenancy)plus sofa ,rug and oven. Incredible fast and thorough service. Very competent and extremely happy with results. Will be booking a monthly domestic clean going forward as worth every penny. 2 bed flat took 4 hours which included a deep large corner sofa clean , oven and all windows

our move out clean was carried out at the best standards, we will use them again

An end of tenancy clean was required for our property. Anna called a few days before the visit to check the details to ensure she had the right tools with her for the job. Anna arrived at our property on time and post a quick tour started the work. Anna showed us each room to ensure we were satisfied with the work and where there were marks/stains that couldn’t be removed she was able to demonstrate that they were from wear and tear etc. Anna also polished all the woodwork within the house on the floors and cupboards really well. Would recommend Anna and team to family and friends.

Anna was efficient, friendly and professional. Her team did a great job in my property following an end of tenancy . Would highly recommend !

Brilliant end of tenancy clean and carpet clean. Would really recommend - they did a really thorough job and came at short notice too. Thank you!

I am over the moon to have my deposit back, you guys did a wonderful job on our end of tenancy clean up, leaving the place with no trace of dirt. Great communication and professional cleaners

I felt reluctant based on previous reviews to book through here for my end of tenancy clean. The cleaners were delightful, polite and most efficient. I received my full property deposit back. Thank you!

I had Nicole and Marius do an end of tenancy clean and the service was fantastic, the flat was sparkling clean and they were friendly and polite.

I am very very very happy with the end of tenancy cleaning Nicole and Marius have carried out. They covered all the areas of the detailed End Of Tenancy Cleaning Checklist and went far and beyond by diminishing all the dirt and grime in all areas of all rooms making sure that all the surfaces were dusted, wiped and polished down. I was also very pleased with the cleaning of the bathroom which they scrubbed and sanitised throughout. The carpets, doors, frames, skirting boards, windows and sills were also cleaned to a very good standard including the kitchen. The kitchen cupboards and drawers that had a lot of stickiness were deep cleaned inside and out, also to an excellent standard leaving no stickiness, whilst all the kitchen appliances were deep cleaned covering the fridge, washing machine, cooker, oven and the extractor over the cooker. They also pulled out the oven and cleaned down the sides of the cupboards surrounding the oven and cleaned the ovens outer sides giving it a sparkling facelift. I have used other end of tenancy cleaning companies previously before, but "hand on heart” these are the most honest, reliable and professional cleaners I have ever come across including reasonably priced. Thank you soooo very much Nicole and Marius "You Are The Best”.

Efficient and friendly cleaners. Did an absolutely immaculate end of tenancy cleaning job, would certainly recommend.

I had spent a few weeks searching online for a reliable end-of-tenancy cleaning team, having had some bad experiences in the past. I was very happy to find and choose Hello Services! A team of three cleaners were able to accommodate all services I was looking for (including deep cleaning of carpet and cleaning of the balcony) and were quick to answer any questions I had. The cleaning quality was of a very high standard and when my landlord requested additional touch ups the team was very helpful in resolving them under their 3-day guarantee. Overall Hello Services did an excellent job and I am very happy with the results – thank you! ❤️

Excellent service by Nicole and Marius for an end of tenancy cleaning! They are both very nice and provided professional cleaning for a three bedrooms house. My friends and I are satisfied with the cleaning! Thanks for them both for cleaning the house!

Best servicer ever! These guys know what they are doing, well experienced in this field. My deposit was at stake but with the great service performed I got all my deposit back!!! I will fully recommend them to anyone seeking a great service for a professional deep clean. Not only do they clean but the cleaners also advise on how to treat mould from resurfacing as well as take you through the clean to ensure you are happy with everything. Will use again.

Nicole and Marius performed our end of tenancy house clean and did a fantastic job. The house was a large four bedroom property and the final product fully succeeded my expectations! They were both very professional and friendly, and I would not hesitate to call on them for future cleans! Fully recommend. Thanks again both! Hope

I hired Hello Services to conduct an end of tenancy clean before I moved into my new home. Throughout the quote and finalising of services, the customer services team were extremely helpful even when I needed to move the cleaning twice. The cleaning team (Nicole and Marius) were just as phenomenal. When walking through the house they noticed some areas weren’t on the list to clean but were willing to add it to the list. The house was spotless when they were done - all dust removed, carpets deep cleaned, spiders and spiderwebs gone, and all appliances thoroughly cleaned. They made sure everything was clean, including under beds and sofas, and that we were happy with the clean before they left. I was very happy!

Very pleased with the work done by the two men that came (sorry I didn’t get their names). When they were running late due to bad traffic in the M25 they called to advise me. Once they arrived they started work immediately on an end of tenancy clean of my 2 bed flat. I didn’t stay and they left the keys as agreed after they had finished, and called me to say they’d finished. When I visited a few days later, I was very pleased with the standard of work and the cleanliness of the flat. The oven was spotless too. The kitchen and bathrooms were in need of the most work but they now look ready enough for me to rent the flat out to new tenants. A great result - many thanks guys.

Thank you so much Nicole & Marius for the great end of tenancy clean done on flat. Looks spotless & got those tough stains out the carpet. Will definitely be using again. 10/10 service! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

JK and his assistant on time spent 4 hours cleaning the one bedroom flat excellent job the bathroom sparkled and the well used oven in the kitchen was gleaming like new. The wooden floor was left shining and the overall standard of the cleaning excellent. All very welcome at an otherwise stressful time. Many thanks.

Excellent service, prompt and efficient. Really happy with the gleaming results and took so much stress off my shoulders for an end of tenancy.

Very easy to book an end of tenancy cleaning online. Nicole and Marius did a very good job of cleaning and also the deep cleaning of the carpets. Very good services. Would recommend.

Arrived on time and did a brilliant and thorough job! End of tenancy clean on a three floor house was done in 3 hours and done fantastically! Very happy!

Great move-out house cleaners We hired Hello Services to provide a deep clean following our moving out of a rental house. They were responsive, cheap, and did an amazing job. We're thrilled with how well they cleaned.