Customer reviews for cleaning

The team was very kind and respectful the whole cleaning and they did a wonderful job! They called and asked if they could come earlier because they finished their first job early, which was a nice surprise. When they arrived, they asked good questions and set expectations on what they were planning to clean. My partner unfortunately was sick and in bed while they were cleaning the attached bathroom, and they were super courteous and understanding of the last-minute situation. The team did a great job deep cleaning my sectional couch, dirty tile floors became white again, bathrooms, hallways and cleaned 2 rugs. Windows were also wiped clean without prints. After the appt, the team even called asking if they could come back and try a different product on a tough mildew stain in the toilet - which I appreciated!

Outstanding Carpet Cleaning – Highly Recommend! I recently hired Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the first phone call to the final clean, their service was professional, friendly, and efficient. They arrived on time, explained the process clearly, and used powerful equipment that left my carpets looking almost brand new—especially in high-traffic areas that I thought were beyond saving! The whole house smelled fresher, defo exceeded my expectations. They also offered helpful aftercare advice and didn’t try to upsell unnecessary services. Pricing was fair and fully explained upfront—no hidden costs. If you’re looking for a reliable, honest, and top-quality carpet cleaning company in the area, I’d definitely recommend Hello Services. Will be booking them again in the future! Big shoutout to Helen and Avo 👍🏽

The Lady and Gentleman who came last Saturday. They were amazing. Professional and helpful. They had a caring disposition as I lost my father and mum is in a care home and their home is to be sold to pay for mums care. They went over and above there job helping me get everything done in the kitchen and bathroom/s. Everything was cleaned and deep cleaned to a high standard. Especially the cooker that was sparkling. Bathrooms were gleaming and smelled so fresh and clean. Thank you Saturday 1pm the lady came from Dundee and she worked amazingly with her work colleague who was also a gem. Thank you (wished I got there names)

Smile and Ali did a whole house clean. It was in a very bad way, with lots of dust, grime and mould after months of not managing to clean, and now looks and feels like a completely different house. They did everything that was asked and worked around me and lots of our stuff, completely transforming the bathroom, making our kitchen clean and hygenic again and making the bedroom and sitting room clean and dirt and dust free. They worked efficiently and put in lots of effort to get the whole 1 bed house done in under 3 hrs. Very happy with the service and their time and effort

Myself and my flatmate had a great service provided by Joel and Rob for an End of Tenancy Clean on our 2-bed 2-bath flat that we were moving out of. They left the flat amazingly clean, with cupboards cleaned, under the beds clean and all sides wiped down. They did a great job on the oven and hob, both of which were very heavily stained - it looked brand new after! The photo quality isn’t great as we were moving out immediately after the clean so these are screenshots from a video but would definitely use them again and recommend them to anyone.

Booking with hello services ltd was super easy. Got an emailed quote outlining what exactly was going to be cleaned. Once I approved the quote I received an email confirmation within minutes explaining everything I had to be aware of. I had an option whether to pay on the day which was really great as I wanted to to inspect the work before making the payment. The cleaners were professional as well as the office staff. Overall great experience and the house looks almost brand new. I really appreciate your help. I will recommend you guys and will be using you again soon.

This is the first time I have ever worked with professionals for cleaning service - and Hello Services were wonderful! It's great to get to work with fellow migrants in the area. I worked with MAGDA and KINGA for my end-of-tenancy cleaning. They were lovely and friendly, full of smiles. They have of course made the flat I am moving out of look and smell amazing. The communications processes were also so friendly - Magda phoned me to share timings, so did ISABELLE when I had to change the appointment. The website is simple to use, transparent, with clear breakdown of costs etc etc. Thank you and I'll definitely work with you again if I have the opportunity to do so!

Really easy & straight forward website to get services booked in, with lots of choice for all cleaning required. Good communication from the customer services team. The two male cleaners were friendly and provided a professional and fantastic deep clean service. Outstanding result and the house looks pristine, the oven is so clean it looks brand new. Equally the fridge & freezer clean was also brilliant. They used my wood floor cleaner for my new wood floors which I really appreciated. The house looks so good and extremely happy & satisfied with the job they did. I have had health issues so the deep clean service was very helpful for me and my puppy. I would highly recommend this team for deep cleaning services, excellent value for money. Definitely a 5 star service, just absolutely brilliant as the house looks like a million dollars. ⭐⭐⭐⭐⭐

I ordered for my carpets to be cleaned having just moved into my new flat. The quote and booking process was very quick and it was clear which is important for me. Two cleaners turned up on a Saturday morning on time and were very efficient and thorough at cleaning and making the carpets smell fresh so I would use Hello Services again.

This was a fantastic service and worth every single penny. The crew that came to clean were managed well, knew exactly what they were doing and performed miracles. I had just rented a flat and the state of it was abysmal. The crew performed miracles and the place looked completely different afterwards. I can't recommend this company enough - above and beyond, polite, professional, and a outstandingly high quality of work. I will certainly be using their services again and will recommend them to anyone who has the need. Thanks you

I had a end of tenancy clean with i Mustafa Agha - great guy, great price (1bed flat with bathroom, kitchen) - they did the job in about 3 hours, deep clean etc. Turned up on time,very punctual, i had grease marks on the electric hob they managed to get rid off, the oven looks brand new, the flat now looks sparkly clean.

Hello Services did my end of tenancy clean in Cheltenham this past week (May 2025). Extremely happy with everything. The booking process is simple (literally pick and choose things, add them to your cart, get a quote, and adjust from there as you need). The cleaners arrived on time and were all pleasant and friendly. They were extremely flexible and understanding with having to move their vehicle for my neighbours (I live in a weird area, it's impossible not to block someone in at any given time). The house looked spectacular, and they reiterated that if anything wasn't right they'd redo it or come back and redo it if the inspection said otherwise. Excellent experience all around.

Angela and another cleaner came to clean after my Mother moved into a new house and the previous owners left it in a state. The carpets and floors were left spotless and fridges, oven and hob were cleaned beautifully. They did a good job on the conservatory too. The quote and ordering process were very well organised and easy to complete.

I would like to thank the team at hello services for providing two of the most hardworking dream duo.. Khalifa and Kamal. Communication from the start was excellent… very fair quote prepared within a short space of time and date and time for clean to start was a smooth process. Khalifa and Kamal arrived exactly on time and the job they did exceeded expectation. Professional. Polite and their attention to detail faultless. Thank you so much for doing such a wonderful job! Highly recommend using this company. 5*****

Booked both a moving van and a deep end-of-tenancy clean with Hello and both were brilliant 👏 The moving van arrived a few minutes early so that it was ready to start loading at the agreed time. The driver was super open - he let me know when he arrived at the destination and sent a screenshot of the finished timer when the unloading was complete, plus video called to show the empty van and my storage unit with all of the boxes - great peace of mind. The cleaners were also brilliant - the apartment is cleaner than when I moved in. Great attention to detail, very thorough!

We would like to say huge thank you to Alina and the team who did an excellent job with end of tenancy cleaning of the 4 bedroom house. We did not expect that much attention to detail, nothing was a problem and they were friendly and professional. The house needed a lot of attention and we were left speechless of the magic they did with it in just a few hours. They truly went above and beyond. Highly recommend!

Ishmael and Ali, the cleaning team arrived on time, provided a careful explanation of the cleaning that they would undertake and then performed the work to the highest standard. In particular, I was very impressed with the work they did to remove stains in the bathroom and the attention to details in other rooms, cleaning skirting boards, door handles and light switches. Everything looked great at the end and I will certainly use Hello Service again in the future.

I requested Hello Services to clean a large range stove/hob and extractor fan, fridge/freezer, and dishwasher. They were able to come and clean everything within 24 hours and meant that we could move into our new rental with freshly cleaned appliances. So grateful for the team to be able to come at short notice for very reasonable price and they were all very lovely and friendly on top. Couldn't have asked for more, thank you.

Super professional and efficient cleaners! Hired them for an end of tenancy cleaning so that I wouldn’t have to worry about it and the crew showed up promptly, communicated well, and cracked on with the cleaning. They managed to get my flat back to move in condition and were all very friendly. Even managed to clean the oven that I’d struggled to clean in the past! Great service, would definitely recommend.

Hello Services were booked to clean the hob grill and oven. They did a great job. Booking was easy. Fair and decent price, no hidden extras last minute. Money well spent. I would definitely recommend and will use again in the future.

Ludovic and his colleague did a fantastic end of tenancy job on our house in Huddersfield. They worked so hard and it looked immaculate when they had finished. Ludovic even discovered a small leak in the kitchen and reported it to us - I couldn't have been any happier with their work. My whole experience with Hello Services was very positive from their detailed and very reasonable estimate to their ability to take on the work at short notice on the day and time we asked for. I would be very happy to recommend Hello Services to anyone.

Booked an end of tenancy clean for our flat. Great communication ahead of the appointment, and quote was really good value for money. Teodora and her colleague did a really great job and left the whole place looking completely spotless, thank you!

Wonderful service from start to finish. The quote process on-line was very easy and straightforward. I specified a date and time for a full house clean along with the oven. Very polite staff and did a great job. Would certainly recommend.

I was very pleased with my clean had the end of tennancy clean.the two young men did an excellent job went above and beyond they started at 3 finished at 10.and when i had look everything was very clean and carpet smelt clean and fresh. Couldn't fault them .kitchen units cleaned inside out.they did everything they said they would so well done lads keep up the good work.

I booked this company having never used a deep clean service before. The website was easy to use and I liked that you could see the cost of each service required. We had a full competitive quote within an hour. They were easily able to accommodate the day we needed the clean to be done and so helpful when we needed to tweak the quote and the day. Communication has been brilliant throughout. On the day of the clean the ladies were very prompt and did a fabulous thorough job. I cannot recommend highly enough.

Really pleased with the service and results. We had a deep clean throughout ( - the photos don’t do it justice), including having the lounge carpet shampooed and oven cleaned. Everything looked immaculate after Konstantin and Mariana had finished. I had my reservations after seeing some negative reviews but our experience was excellent. They worked non-stop and couldn’t have been more helpful and obliging. Thank you!

Omar and his colleague did a great job cleaning our flat for the end of tenancy. Thanks so much! The booking process was really easy and the price was the lowest from anyone else we quoted.

I just started working for this company a few months ago and I have to say in my whole 16yrs of being a Subcontractor I have yet to work for a company so enjoyable! Hellocleaners is by far one of the best companies I have worked for! They are patient kind and informative! If any situation arises about payment or job leads there is always a calm resolution with them! Never pushy or demanding always respectful and understanding! If anyone is looking for a cleaning contract company to work for I highly recommend Hellocleaners for employment! A place of employment that is stress free and truly truly feel like home. There is no better feeling than working for a company that feels more like family than just coworkers and another day at a job! Thank you Hellocleaners for this great opportunity of employment! You guys are absolutely wonderful and amazing. Would recommend this place of employment to anyone looking for work.

Cleaners came on time and ready to work. Left the place better than I excepted. No fuss, good quote and no surprises. I got my full deposit back. Well done! Wish I had pictures to show.

Excellent deep cleaning service from Amar and Yusuf. Arrived on time at very short notice and performed a thorough clean of our new house after was left very grimey and uncared for. Did brilliantly with all appliances, blinds, and bathrooms. Carpets are almost a brand new colour. They worked all day through it and were extremely friendly before and after the cleaning. Extremely satisfied.

Great service from Ingrid and other person whose name I did not catch. Really good professional job and done in just two hours which was quicker than I thought. It was quick and easy to book and I thought it was a reasonable price. Many thanks really saved us a lot of moving out stress - Tom and Ben in York

Booked an end of tenancy clean after my tenant vacated and unfortunately left the property very dirty. Ismael and Ali were beyond fantastic - everything was left spotless including the oven which was absolutely filthy. Really friendly and helpful, was even able to do the clean a day earlier and so quickly. Thank you both so much, 110% recommend !

Zaher and his team were great. It was a challenging clean in the allotted time, and they did a very detailed, thorough job. The booking process was smooth, the price extremely competitive, the team showed up on time and I was impressed with the results. I would definitely recommend to anyone looking for a cleaning service. Thanks so much, guys!

I called to book a deep clean on a Friday and Hello services found a team for the next day! Zaher and his team did a fantastic job, very thorough and professional. Mattresses, sofa and curtains were steam cleaned, the bathrooms and kitchen were left sparkling, the oven never looked so good! Will definitely book with Hello Services again!

Halwest and his team have just done a fantastic job for us. Although they were held up at another property they did lots of extras for us and even managed to get a stain out the carpet that other carpet cleaners had not managed. Also the oven and fridge clean were amazing. Thanks guys. Will use again soon.

Roaman, Carla + the team did a great job, very effective cleaning, worked at speed, explained everything they were doing and adaptable working around us working from home... and very sweet to my dog! They even got my filthy oven clean! Sam and Jerry at the office were also very helpful answering my enquiries. Thankyou!

Yesterday Jose and another person came to do a deep clean of a kitchen that needed to be spotless for the house to be sold I was so impressed and I couldn’t believe the difference when it was done. Jose and team did an amazing job he was on time, very nice man to talk to would definitely use the service again and recommend to my family and friends. Thank you so much for all your hard work and great service 😊👍🏻

I recently hired Hello Services for a deep cleaning service for an end of tenancy and I couldn’t be more impressed! From start to finish, their communication was excellent—they kept me informed, answered all my questions, and made scheduling a breeze. I asked the cleaning team to pay attention to a few specific areas and I am so happy, that the team was able to do exactly as I asked. It is clear the team take pride in their work, and their professionalism truly stands out. If you’re looking for a reliable, thorough, and professional cleaning service, I highly recommend Hello Services . I’ll definitely be using them again!

Highly recommend if you want it done without fusses. The quality of their end of tenancy cleaning is amazing. I had some problematic roommates so the kitchen was a mess. Hello service staffs were so pleasant to talk to, and they were able to clean up old stains that were there when we moved in - I thought those were wears. The communication was also very efficient and they reply fast. For reference, this is the service in Cambridge.

End of tenancy house cleaning , the two guys which cleaned the house were amazing it was a big house 5 bedroom and a garage, I was so impressed with them I couldn't have asked for anything more , very polite thank you guys you did a amazing job 😀

Adriano and Constantin professionally cleaned my flat at the end of tenancy. Both great and friendly, did an amazing job with the place and very quick too. Would highly recommend if you are wanting to avoid any further landlord end of tenancy cleaning fees and get your full deposit back.

We've just moved and I wanted the fridge freezer and oven professionally cleaned before I used them. I booked and paid online. On the day I had a call to say they were on their way and they did a great job. Much better than I could have done. I'm really happy. We're having some building work done and the house will need a deep clean. I will definitely use Hello Services when I'm ready to book that.

Couldn't recommend more. Due to some cancellations from other companies, I needed a same day job. Spoke to Michael on the phone after a quick callback from my online enquiry and he was very helpful setting up a booking later that afternoon. Nader and his colleague Kalita arrived at the agreed time, came well-equipped and did an end of tenancy job in good time. I appreciated the text reminders which assured me the job was confirmed and going ahead. Standard was professional and delivery respectful, friendly and efficient. Result was cleaner & shinier than when I first moved in! So grateful for these guys.

Milad and his assistant did an excellent pre-move deep clean of our new home, turned up on time, spent longer than expected and were very friendly - thanks so much. We were pleasantly surprised at how well each room was done and in particular how exhaustively they cleaned the kitchen and appliances. It was great to walk in after the clean and see not only a very clean home but very fresh smelling, like-new. Thank you!

This company has excellent customer service. After booking the cleaners arrived promptly at the time agreed. They deep cleaned the flat but few areas needed more attention so I contacted the company and they arranged for another team to come and sort the issues out. I am very happy with the clean and the service I received. I would definitely be using this company again and recommending to my family and friends.

Uki and Ben helped to clean my flat following a large and mess kitchen renovation. They did a fantastic job considering the dust and mess. I came back after a couple of hours to a clean and liveable home. I cannot thank them enough!

Booked a oven clean (Sheffield) and they did an amazing job. I had tried to clean my oven two days before and got that mad with it I was thinking about buying a new oven. They did an absolutely amazing job on it. It looks brand new. I didn’t get the cleaners name but I called him an oven Angel. Really impressed well done and saved me buying a new oven

Mike and his team, based in the west country, did a fantastic job on my elderly parents in law flat. It was an end of tenancy clean and they were professional, courteous and meticulous in their work. Unfortunately, we were so tied up with other things, we didn't take photos, but Mike did. If you are lucky enough to have this team, they will do a good job for you.

The team of three young lads arrived from HELLO SERVICES at the scheduled time and started work to deep clean straight away. They were courteous, polite, very professional treated us and our bungalow and contents with the greatest respect. Also, they obviously had great pride in their work and turned our dull bungalow into a sparkling paradise. The booking process was easy, and their communication was good with both emails, phone calls and reminders. I would highly recommend them to friends and family. It was well worth the money we paid and was a great experience.

We booked for a deep clean for a house we were moving into with short notice. The friendly team turned up on time, fully equipped and blitzed the house in just over 2 hours. The house was spotless when we returned, carpets given a wash and new lease of life, appliances and windows cleaned. It really felt like a transformation, even though the house wasn't in a bad state to start with. The process really helped us move in and feel like the house was ours. I would 100% recommend the team from Brighton