Customer reviews for cleaning

I booked a post builder clean 2 days in advance and found the booking process with hello services really easy. I was a little concerned about the quality of the cleaners from reading some of the reviews, and I didn't know how many people were going to turn up or how long it would take. But it was all fine when Nicole and Marius and another lady turned up. They called in advance to there was bad trafiic but they were only 10 mins late. We waljed round the house and talked about ehat needed to be done and then they got working. It was a hot day and they only stopped for 2 breaks over the 4 hours they were here (4 bed house). What impressed me was that they asked to show me certain things that had not been done properly by the builders (chipped paint, not painted properly etc). They take care and pride in what they do. Thank you to them. My only complaint I'd have about Hello services is they offer external window cleaning but they do not have ladders or long poles to clean upper floor windows. This is misleading. They can only clean the windows they have access too it can reach.

This is my second time using your services, I have recommended this company before who have never let me or anyone else down because they have a guarantee free Re clean. Thank you Hello 🙂

I had the end of tenancy cleaning service and everything was done excellently with great attention to detail, Nicole and Marius are a credit to the company for their very professional work they carry out

Had a cleaning service from hello cleaners today, they delivered an absolutely sparkling service.

Incredible service. They provided an excellent cleaning at our flat in New Malden. The house looks sparkling and cant wait to move in. Thanks to Josh.

Brilliant service!!!!! They were available very last minute for me. Accommodated all the last minute extras i needed doing and the tenants in the property said they found extra bits to clean and they did it without hesitating. above and beyond! highly recommended!!!

I would highly recommend Helloservices team for their end of tenancy cleaning. Work was very neat and clean! I found them best in UK, i wont look for any other service provider. :)

Best Service I will never look for any other service provider to take care off my house cleaning services. HelloServices nailed it!! You are the best ones.

I have booked a deep (end of tenancy) Cleaning for my flat and I have very impressed by the service provided by Nicole and Marius especially. They done a great job. Thank you.

Highly Professional Cleaners I was amazed by the services they have provided. They reached to my place on time, I like timely services. Hamd was great team member from hello services, they didn't leave any stones unturned. I highly recommend hello services for cleaning services. I booked them over the call from the number mentioned on the website, agent overcall was also nice. Thank you for providing great service. I will highly recommend you guys to people in my network.

Turned up bang on time, excellent communication in advance as well. Leroy did a great job getting everything clean and I certainly didn’t leave him an easy job either!

Cleaners were half an hour late but they did a great job and Azad was very helpful throughout the process

Professional after tenancy cleaning and was approved by foxtons in new malden. I really appreciate their hard work.

Had the service received for 3 bed house of one off deep clean for my father’s place. I have to say we were very pleased to with the result. The house was in a grimy condition and now it’s a lovable place. Thank you so much for the service. Highly recommend.

Fantastic experience working with Nicole and Marius. Arrived early, professional and a thorough cleaning job with trouble shooting problems encountered during the process. Good spirited and friendly natured individuals. I will definitely use/recommend their services again. Thank you very much.

Nicole and Mauris did a fantastic job cleaning my house. They both know there job very well and the cleaning was up to the mark.

Fantastic service! Outstanding result! I will definitely be using this cleaning service again! Thank you so much!

Diana is an excellent cleaner. Not only is she thorough, she is extremely professional who goes over and above the call of duty! First class service! Highly recommend!

Top service doing my end of tenancy cleaning Sharon did a great job. I have recommended this agency to some friends already Thank you

The cleaners did a fantastic job. It was a large job but they went beyond expectations and I highly recommend.

Thank you for a great end of tenancy clean. Everything was spotless.

Today we had our after builders cleaning done by hello cleaners team at Hello Services. Magda And her partner did an amazing job. Floor looks shunning now and can’t wait to move to our new house. Thanks so much.

Was introduced to this company by a friend of mine whom used them for moving. I had to use them for cleaning of our flat. Markos and nick did outstanding service. Incredibly pleased.

Hi I had Nicola and Marius, I thank you so much for your lovely service, very friendly and patient. After few hours of Deeping cleaning the house looked very clean and fresh 😊👌🏽. 10/10. Many thanks to Nicola and Marius 🙏🏽😊

Excellent friendly customer service from all involved from beginning to end. Used company for an end of tenancy clean and they were fantastic value for money. Would highly recommend them.

We are extremely happy With the cleaning service provided by hello services crew. Awesome.

Nicole and Marius was very friendly, and they did a brilliant job of cleaning our flat that was a end of lease. Definitely recommend and use them again.

Honestly, I found Hello Services by doing a Google search. That day I was moving out of my flat that I was renting to a new one, as I have lots of things in my mind, totally forgot the professional cleaners. As I was also crazy tired that day, I paid by mistake for 2 properties. Not only I was lucky enough to have my money back for second property that I added by mistake but they also did an insane job that day with the property I was leaving. Keep it up guys with awesome work. Dim

A very great cleaning was provided by hello services. The cleaners arrived on time and were very friendly and polite. Thanks

Used them for after builders cleaning in Woking, very professional and punctual. Would definitely use them again .

Great service and both ladies worked so hard and gave the place a solid clean. They were polite and friendly. Would recommend and use again!

Job was done effectively and everything is perfectly clean!

Always excellent service I have used them for my moving and cleaning services and they have done an outstanding job I'm really impressed thank you so much hello services

Very impressed with the quality of service provided. From the booking till the actual service provided it was easy to book and the Cleaning company were efficient. There were three lovely people who came to my flat to offer cleaning services.They were friendly, approachable and very proficient in what they did. The cleaning of my flat was very thorough, good products were used and each and everything was catered for. All in all I would recommend this company for anybody looking for a beginning of tenancy cleaning service!

Professional and cost competitive. Property was lovely and clean to a good standard.

I would definitely recommend this company for any kind of cleaning, i had a deep clean done in a flat i was moving into that was left in a disgusting state by the previous tenants. The girls who cleaned it left it in a spotless and outstanding condition when they finished.

Best cleaners spectacular service provided

These guys are amazing. I totally admire their hard work. They provided an outstanding after builder cleaning at our house in purely.

Tuty and Diana are very nice and helpful. They delivered a very good job for end of tenancy cleaning.

Diana and her team were really good. Worked very hard in getting the property clean to a great standard. Would recommend.

Extremely pleases with the cleaning standard. Can’t expect more. Diana and her friend did an extraordinary job. Highly recommended.

After finding this company online. I booked their cleaning on their website. The team arrived fully equipped and provided an outstanding job. Much appreciated and highly recommend.

I don’t normally bother with reviews but I think I owed it to these guys and they deserve one in my opinion. I have quite a few properties which need to be cleaned before a new tenant will move in, so I have used so many cleaning services over the years which I have not been quite happy with, so I keep changing companies until I came a cross ( hello services ). They got it right the first time! I must admit they have done such a fantastic job that I was very impressed. The difference they have made to the house Was major! I have been using there services ever since and never haven’t looked back. They are really hard working people and worth every penny. I Would recommend highly.

Great service. Good communication from the outset and arranged a cleaner at short notice. Cleaner was punctual, friendly. They really checked out what I wanted and did fantastic job. They went above and beyond and left my home pristine. Will use aga best company thanks to yous all

I booked with the company for a deep clean the day before and they were quick to respond and explain the process, including a detailed breakdown of what I would like doing and the quote. Two cleaners arrived on the day of the clean, they arrived slightly after the arrival window specified but it didn't matter too much personally as I had arranged to be home during the clean. They more than made up for this with the care taken in their clean - they were able to remove built up limescale that I had tried and failed to remove with various products in our kitchen and shower - leaving it looking like new! Regrettably I did not remember to take before and after photos but nearly 2 weeks on the taps are still gleaming. I would not hesitate to recommend the service again and will certainly use it again myself if we ever move house and require a deep clean.

Constantin and his team of ladies from “Hello Services”, completed an “end of tenancy” clean for us today in Hylton Road Worcester. I cannot recommend highly enough this team and the company as well, their attention to detail was exceptional, and they completed it to a much higher quality level than I thought they could ever achieve, after 4 years of a lot of furniture not being moved. A few nasty wine stains, and discolouration between where the sofas were, rugs down, all miraculously disappeared 😊. …. The price for cleaning a 3 bedroom house was well worth it … it would have taken me days to get nowhere near their quality … real professionals. The landlord is happy as well, as he has only a little bit if painting to do, and doesn’t have to worry about the cleaning. Thanks again Constantin, and thank your ladies as well 👍👍

We used hello services for a deep house clean, we had just purchased a new house and with a new baby on the way in 2 weeks, I needed a thorough clean. Gutted I can not remember the names man and woman who came, VERY thorough, did an amazing job, the house was genuinely left in such a disgusting state I could not bring my daughter round as I did not want her touching anything. They were here for hours scrubbing and I need to highlight how great the windows turned out as well as the oven. I paid to have my kit hen appliances cleaned and was a bit dubious, however did fantastic job and they even cleaned two horrendous looking trays in there which was not part of the quote. Would highly recommend to anyone and I will for sure be coming back for future jobs. Communication between hello services up to the day of the clean was great! Nothing to fault at all. Thank you so much.

I had a very positive experience with HelloService. I first used their service two years ago for the end of tenancy cleaning of my flat in Edinburgh, where I had lived for six years. I was quite nervous, as the property had been occupied for a long time, but HelloService delivered a very high standard of cleaning. The end of tenancy inspection was passed at the first attempt, and both my landlord and I were very satisfied with the result. I was genuinely impressed. More recently, when I needed an end of tenancy clean for my flat in Cambridge, I did not hesitate to contact HelloService again. I was pleased that they still had my records and even offered a returning customer discount. Although the price was slightly higher than before, I was happy to proceed given my previous experience, especially as they provide a seven-day guarantee, which not many companies offer. While the first team did not fully meet the expected standard, the company responded quickly and arranged a re-clean the very next day. I really appreciated this prompt response. Denisse and her team in Cambridge delivered an excellent service. They carefully followed the checkout report, addressed all the issues in detail and carried out a thorough clean across the entire flat. The overall standard was very high and the property is now in very good condition. I truly appreciate the professionalism, responsiveness and reliability of the company. I also enquired about a regular monthly cleaning service and, although this is not something they currently offer, I would certainly have considered using them for this as well. This is not the first time I have used HelloService and my experience has consistently been positive. I would highly recommend their services and would happily use them again in the future.

Great service! I thought I booked both carpet and upholstery cleaning but it turned out they only had me down for carpet, still they managed to updated my quote and accommodate me. Both Mohammad and Hannah were thorough with the cleaning and very considerate of the fact that I was working in the other room. They did come quite a bit earlier than agreed which could've been an issue, but I was working from home and it turned out way better this way timing wise. 10/10 recommended!

Great cleaning services! I had a deep clean done in our flat with cleaning of mattress, sofa, rug, kitchen appliances, exterior & interior windows. Two cleaners were present to tackle the job. They were very friendly and they worked efficiently. They did a fantastic job and were very meticulous! They didn’t miss any corner of the flat and did all the job quoted at a high standard. For instance, the washing machine seal was like new again. I have been trying to clean it myself multiple times, without success. Overall, I was extremely happy with the results and will definitely book again the same service once a year!!