Customer reviews for cleaning

An efficient company sending frequent updates, confirmation and reminders. Cleaners were good, reliable and thorough. prices are competitive. I would use this service again

Very kind people who did a really amazing job on the house that hadn’t have a professional clean in years.

Justina and Darek did an excellent job on deep cleaning our house. We feel that we can finally move in!

Booked an end of tenancy clean with Hello Services. Rachel in the office was really helpful, and Vlasta did a fantastic job with the clean itself - the place was gleaming and the carpets looked better than when we moved in!

An efficient company easy to deal with and competitively priced. Cleaners were reliable, thorough and very good. They took pride in their work and were eager to please. I will use this service again.

Excellent service, Richard, our carpet cleaning technician, was absolutely brilliant, very courteous and knowledgeable. I would definitely recommend him and the company. I will be booking again in the year to clean our other carpets. Thank you Carpet Care.

Very pleased and impressed with our end of tenancy clean. Sekai, Gary and Richmond were really friendly, we would highly recommend them. Thank you!

Cleaners arrived on time. They carried out a full clean on an end of lease student flat. I was very pleased with the results and would recommend. Reading some reviews I suppose it depends which area you're in and who is contracted to clean. We are in Newcastle and the team there were spot on.

Vlasta and her colleague were awesome, super friendly and professional. They arrived on time and cleaned my new home in 2 hours. The oven was cleaned very well. They are very accommodating and would use them again and recommend their services.

My flat was cleaned very thoroughly and was left spotless. Clean was done in a good amount of time, and resonable prices. Vlasta was friendly and kept me updated during the clean.

Vlasta and Maria did an amazing job cleaning my daughters student flat to hand back to the landlord Absolutely perfect ! Would definitely recommend and will be using again 😊

Had an End of Tenacy cleaning today with Nicole and Marius and I was very satisfied with the result. They are kind and warm people that did a professional job, deep cleaning carpets and making sure all apliances are spotless.

Nicole and Marius are super friendly and professional. The flat was cleaned thoroughly. I would highly recommend their services to anyone who need professional cleaning after moving out of a property.

2 jobs with hello cleaners. Nick on one and Nicole and Marius in the other. They were all great, very knowledgeable and professional, and also went the extra mile. Would highly recommend.

Nicole and Marius were very helpful and really put effort into the job. I would recommend to all who need ore-move out cleaning.

Impressive, extremely clean and fast service. Landlord was happy!

Very good end of tenancy cleaning. Quick and detail cleaning service.

Great end of tenancy clean!

Amazing service and friendly people. Vlasta done an amazing job left everything smelling clean and fresh.

Vlasta did a deep clean, including cleaning carpets. She was fast, thorough, and really friendly! Everything was spotless, and exactly as we asked for.

Really good cleaning and fast! Didn't do mirrors in bedroom but apart from that can't complain! Very polite and friendly service thanks Vlasta

Great cleaning, they miss a few small things but easily rectified. Will use them again.

Went with this company to do an end of tenancy clean because of the promised 'return visit' if Letting Agency not satisfied. The clean wasn't perfect but good enough for agency so all was good

Excellent service did a deep clean and did really good job of cleaning the carpets

Excellent cleaning 😀 Very friendly 10/10

We had Vlasta come and do our end of tenancy clean and wow! Fantastic job! Highly recommend

At first I was hesitant to take their service but after I spoke to Alan I was pretty sure I made the right choice,their response was quick and their cleaning was even better, will recommend Hello Services to my friends

Booked for an end of tenancy clean. Vlasta and her colleague did a fantastic job in record time! The job for a 1 bedroom flat including carpet clean took just 2 hours, but she did not skimp on quality of cleaning. The flat was left in great condition (skirting, oven, cupboards etc all cleaned to high standard) with the carpet looking almost new. They even moved large furniture to clean underneath. Both Vlasta and her colleague were very professional and friendly. I hadn't moved all my belongings out when they arrived but this was not an issue for them. Very polite and appreciate them still working during the pandemic. The only reason I am giving 4 stars instead of 5 is because I had to pay to rearrange the booking. First I was told it would be £50 to rearrange less than 24 hours before, but this reduced £25 when I mentioned that in the confirmation email it does not mention anything about amending a booking, only cancelling a booking? (It would be not be an issue to charge for amendments but this should be made clear when booking!) Otherwise a great service and easy to book.

I recently had a large removal and end of tenancy cleaning done by Hello Services in Brighton. They were very friendly, professional, careful and respectful. They did an excellent job, highly recommended.

VLASTA and her colleague did a fantastic job cleaning my new home and cleaning the carpets. Very good service.

Thoroughly impressed with Douglas and his colleagues end of lease clean . The place was spotless and smelled lovely and fresh . Industrial job-specific products were used (oven / windows / woodwork /carpets etc) meaning each part of the house was gleaming . They went the extra mile in terms of adding mould resistant treatment to walls and window frame also . Would highly recommend and would not hesitate to use myself again. Many thanks team

They did an amazing job cleaning my place. Very satisfied with their work.

Vicky from Hello Services came to clean my 2 bed flat and did an utterly amazing job. Cleaned behind things, under things and left everything in place and spotless. She was polite, friendly, fast and efficient. She came with all the cleaning materials which was great. I’m really pleased and impressed with the quality of the clean and the friendliness of Vicky. Use this company!

Very professional and friendly service. The cleaning was excellent.

Your company did a fantastic job deep cleaning my sisters house, she was overwhelmed by it, it was such short notice(24 hours), but you accommodated, my sister came home from hospital to a beautiful and spotless house, I would recommend this company

On time., efficient, well mannered ,brilliant clean, very good all round

Vlasta cleaned my flat very fast and very clean, it smells so nice afterwards. my couch and carpet was so dirty before and they cleaned it very well now it feels so nice!

Very nice cleaning service. Thanks for doing our house clan during this covid-19

Wonderful work! On time, friendly and great job done - used for an end of tenancy cleaning and the house was spotless! Professionally cleaned the carpets and appliances, cannot recommend enough!

Arrived early and was very efficient. Vlasta and her team did a great job cleaning after tenants left it in a right state.

On time, good communication, the place is spotless. Vlasta and her team did a fantastic job! Thanks so much!!

I was really impressed with their service for the start to the end The cleaners were really professional, polite and knew what they had to do. I would definitely recommend you guys to friends, colleagues, and family. Thank you so much for the great service.

I experienced a couple of issues but these were rectified quickly and efficiently. I was satisfied with the result. The cleaners were polite and non intrusive.

We got an end of tenancy clean. We kept needing to change details and hello services were very easy to contact and discuss each time. Our check out clerk found some omissions in the cleaning but we were only told about this 2 weeks after the clean, however hello services kindly said they would come back even though it was past the 5 days guarantee.

Great job, easy to contact and loved coming home to a very clean home, thank you. My carpets looked like brand new! Thanks for a great job!!

I requested for end of tenancy professional cleaning and from start to finish received nothing but a professional and friendly service. They responded quickly with a detailed and reasonable quote, answered all sorts of questions before booking. On the day the cleaners showed up early which was great fully equipped to do the job. We returned 3 hours later and completely astonished as to how clean the flat was. It looked brand new. Extremely pleased and very satisfied with the outcome. Would definitely recommend the company to others and would personally use again. Thank you.

Nicole and Marius did a fantastic job in cleaning the flat. Very friendly and also took the time out to take me though what they had done. Everything was done very thoroughly and to a great standard. Thank you both

There are some pretty bad reviews on this company so I will be simple, straight forward and honest. I paid for an End Of Tenancy Deep Clean for my rental property with Hello Services. Got the appointment agreed and the time, all on-line and all very simple and easy. On the morning of the appointment (11AM) I got a call from a lady to say she was travelling from Leeds (2 hours and 30 minutes away!!) and they would be with me at 1PM. No problem at all, but really, no extra expense discussed due to the travel? This was Leeds to Wales! Vlasta and another lady turned up (didn't get her name as I had other things to be getting on with). To put things short - like other reviews, yes these girls are quick - 3 bed cottage and done in 3 hours, however - read on..... What a super job! every room, every window, every carpet, every surface immaculate. I have no idea how they did what they did in that short time, but believe me, the job they did was amazing. The oven looks brand new! I could not fault anything. Thank you ladies.

I had Tina and Jannette from JA Cleaning in Coventry and they did a fantastic job. They let me know when the previous appointment was running late and when they'd arrive, their time frame for how long it would take was accurate, they showed me which parts they weren't able to do on account of things like the floor being too old and even did parts I wasn't expecting like the boiler cupboard. They were friendly and professional and the place looks almost completely different, I would definitely recommend them.

My cleaner is Vlasta. She is friendly, very punctual and provides very good service.