Customer reviews for cleaning

Hello services came to clean out our apartment that we vacated on Monday 2nd February 2026. They did an amazing job and went above and beyond to make sure that the place was completely spotless and ready for the next resident. I’m really happy with their service and would very much recommend them. Their prices are also brilliant as well, very affordable, no hidden costs and more than fair and reasonable for the amazing service they provide. Very happy and thank you hello services, I’ll definitely be using them again. See before and after photos for reference.

Rasaq + 1 cleaned my 2 bed property yesterday. They arrived with everything they could possibly need to carry out the job and worked efficiently until the job was completed. They listened to me regarding areas that needed a lot of attention and checked back with me to make sure I was happy with their work and took years of dirt and grime out of the carpets. The house now feels clean and fresh again. Thank you.

Hello services did an excellent job. They transformed the flat, including cupboards, carpets, bathroom, kitchen, oven. Couldn’t recommend them more highly.

Had a great experience booking a cleaning through this company, their quoting process was easy to understand and the cleaners did a fantastic job. I was so glad to have something taken off my plate when trying to organise a house move, I would highly recommend if you are looking for an end of tenancy clean.

Booked these guys for a well needed deep clean and I’m extremely happy with my decision! I feel much more confident in my home and it is now easier to keep on top of! Will definitely be booking in for them a few times a year, thank you again to Ibrahim and the team !!! Pictures below are after but please keep in mind that it was a state after and most of it needs new sealant haha. For a normal house it’ll be top tier x

This is the second time I’ve used this service and it was excellent . They arrived on time and were very professional and the result was very pleasing as well. This carpet on the stairs has been there for 15 years and it looks new again .

Used Hello Services for an end of tenancy clean yesterday. I found it easy to get a quote and to book. Adriana and her team from Birmingham were fantastic and extremely professional. Prompt arrival, superb deep clean and excellent communication. Highly recommend.

I just wanted to say a massive thank you to Ismail and Ali for the end of tenancy clean they did on my flat. It honestly looked absolutely amazing — so spotless and fresh. I’m really impressed and just wanted to let you know how happy I am with the job. Thanks again!

We hired the team to do a deep clean of the house as a one off clean and was particularly impressed with the deep oven clean as well as the attention to detail with the cleaning of the tiles in the Kitchen and bathroom. All in all, the team were here for around 5 hours and did a really good job!

Erik did a fantastic job at cleaning my old property. It was in a bad state and not only was it immaculately clean by the end the place smelled fantastic when he was finished. Would highly recommend this company. Very reasonable rates aswell.

Cristopher and team did a great job on an end of tenancy cleaning. I was pleased with the result, they finished in under 3 hours and the place felt like it was glowing afterwards. I would highly recommend, thanks again Hello Services.

I really like how I can pick exactly which items needs to be cleaned when booking, and the website shows the price breakdown for each item. The team were a little late, but it was fair enough because the weather was very bad and they were very apologetic and easy to get in contact with, though I would have preferred if they had reached out to me when they knew there would be a delay. The work the did was fantastic. It was £230 for end of tenancy clean for two bed apartment, whereas another company quoted me £500! Was very pleased with the end result.

I booked the one off deep cleaning service with Hello Services and I’m very satisfied with how it turned out. My shower was full of limescale and after the cleaning it was as good as new, as seen in the before and after pictures. All the faucets and metal surfaces were shining. I also had some of my appliances cleaned including the microwave and oven. The attention to detail was incredible. Every corner of my house was squeaky clean. I will definitely be booking regularly.

Adam and his team came round today to clean my oven, dishwasher, washing machine and fridge-freezer. The team provided a high quality service. All appliances were sparkling clean and now look like new! The team was very professional, courteous and respectful. I would highly recommend their services. Thank you for the excellent cleaning job!

The team did an amazing job cleaning my house ready for sale - the oven was gleaming, the skirting polished, windows shining - nothing was left unturned. They were also super friendly, punctual and professional. Thank you!

Full professionalism and great commitment. The apartment was very clean and smelled wonderful. Highly recommended!

I booked on Friday for Sunday and was given an instant quote and cleaners were assigned as soon as I requested. The process was very smooth. I made very last minute changes which were accommodated very easily. Cleaners were great. They did a very good job.

Had an End of Tenancy Clean from this company and they did an amazing job! The Flat looked like it did when we moved in after 3 years of living there. All appliances clean and well worth the money, carpets spotless! Well done & thank you!

We arranged a deep clean of the house. The overall experience has been excellent from obtaining the quote, booking the appointment through to getting the job done. The communications have been very good from Home Services . Our deep cleaning team was Briar and Rebwar. They let us know when they would arrive, they were very pleasant and polite, they checked the job requirements with us and then just started and we were able to leave them to it. They were focused and they have done an outstanding job, i would definitely recommend them. Thankyou Hello Services.

Just had Hello Cleaning round to do a deep clean of my four bed house. They were punctually, friendly and did a fantastic job! Would definitely recommend them and have already shared their details with a colleague who is moving house shortly.

Fantastic clean and service! We had the whole house done after emptying it ready to exchange and complete. Really happy with the results and super friendly team of two! We had a nice chat at the end. Thoroughly recommend this company.

Sardar did an absolutely fantastic job! He cleaned all of my appliances so thoroughly. He even paid attention to all the little details I usually miss. Sardar was professional, friendly, and very efficient throughout. I’m so pleased with the results and would highly recommend him to anyone looking for top-quality cleaning.

Hello Services were efficient at giving me my quote then revised it as quickly when I altered it. My cleaner, Sorein, arrived on the dot. He worked hard, did not waste time and did a very good job. Also I felt very comfortable having Sorein in my home. I have never had a deep clean before and at these prices I shall be having more from Hello Services

Absolutely blown away by my move in clean done by Lisbeth and Amrica (sorry if the spelling is incorrect). They far exceeded my expectations and did such a thorough job. The communication on the day was excellent. Did a walk through before and after. I cannot thank or recommend them more highly.

Fantastic service! I booked an End of Tenancy clean - online booking was easy, with a live update quote as you add/remove services so you can track the cost. Great communication confirming booking, and reminders sent in advance. Teodora arrived on time, was friendly and extremely thorough in cleaning (much better than other EoT services I have used with other companies). Highly recommend!

I booked with the company for a deep clean the day before and they were quick to respond and explain the process, including a detailed breakdown of what I would like doing and the quote. Two cleaners arrived on the day of the clean, they arrived slightly after the arrival window specified but it didn't matter too much personally as I had arranged to be home during the clean. They more than made up for this with the care taken in their clean - they were able to remove built up limescale that I had tried and failed to remove with various products in our kitchen and shower - leaving it looking like new! Regrettably I did not remember to take before and after photos but nearly 2 weeks on the taps are still gleaming. I would not hesitate to recommend the service again and will certainly use it again myself if we ever move house and require a deep clean.

Constantin and his team of ladies from “Hello Services”, completed an “end of tenancy” clean for us today in Hylton Road Worcester. I cannot recommend highly enough this team and the company as well, their attention to detail was exceptional, and they completed it to a much higher quality level than I thought they could ever achieve, after 4 years of a lot of furniture not being moved. A few nasty wine stains, and discolouration between where the sofas were, rugs down, all miraculously disappeared 😊. …. The price for cleaning a 3 bedroom house was well worth it … it would have taken me days to get nowhere near their quality … real professionals. The landlord is happy as well, as he has only a little bit if painting to do, and doesn’t have to worry about the cleaning. Thanks again Constantin, and thank your ladies as well 👍👍

We used hello services for a deep house clean, we had just purchased a new house and with a new baby on the way in 2 weeks, I needed a thorough clean. Gutted I can not remember the names man and woman who came, VERY thorough, did an amazing job, the house was genuinely left in such a disgusting state I could not bring my daughter round as I did not want her touching anything. They were here for hours scrubbing and I need to highlight how great the windows turned out as well as the oven. I paid to have my kit hen appliances cleaned and was a bit dubious, however did fantastic job and they even cleaned two horrendous looking trays in there which was not part of the quote. Would highly recommend to anyone and I will for sure be coming back for future jobs. Communication between hello services up to the day of the clean was great! Nothing to fault at all. Thank you so much.

Great service! I thought I booked both carpet and upholstery cleaning but it turned out they only had me down for carpet, still they managed to updated my quote and accommodate me. Both Mohammad and Hannah were thorough with the cleaning and very considerate of the fact that I was working in the other room. They did come quite a bit earlier than agreed which could've been an issue, but I was working from home and it turned out way better this way timing wise. 10/10 recommended!

Great cleaning services! I had a deep clean done in our flat with cleaning of mattress, sofa, rug, kitchen appliances, exterior & interior windows. Two cleaners were present to tackle the job. They were very friendly and they worked efficiently. They did a fantastic job and were very meticulous! They didn’t miss any corner of the flat and did all the job quoted at a high standard. For instance, the washing machine seal was like new again. I have been trying to clean it myself multiple times, without success. Overall, I was extremely happy with the results and will definitely book again the same service once a year!!

The team was very kind and respectful the whole cleaning and they did a wonderful job! They called and asked if they could come earlier because they finished their first job early, which was a nice surprise. When they arrived, they asked good questions and set expectations on what they were planning to clean. My partner unfortunately was sick and in bed while they were cleaning the attached bathroom, and they were super courteous and understanding of the last-minute situation. The team did a great job deep cleaning my sectional couch, dirty tile floors became white again, bathrooms, hallways and cleaned 2 rugs. Windows were also wiped clean without prints. After the appt, the team even called asking if they could come back and try a different product on a tough mildew stain in the toilet - which I appreciated!

Outstanding Carpet Cleaning – Highly Recommend! I recently hired Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the first phone call to the final clean, their service was professional, friendly, and efficient. They arrived on time, explained the process clearly, and used powerful equipment that left my carpets looking almost brand new—especially in high-traffic areas that I thought were beyond saving! The whole house smelled fresher, defo exceeded my expectations. They also offered helpful aftercare advice and didn’t try to upsell unnecessary services. Pricing was fair and fully explained upfront—no hidden costs. If you’re looking for a reliable, honest, and top-quality carpet cleaning company in the area, I’d definitely recommend Hello Services. Will be booking them again in the future! Big shoutout to Helen and Avo 👍🏽

I was initially quoted £135 to deep clean a studio flat. On the day, 2 cleaners arrived and one of them proceeded to take pictures and saying the place is in a state (isn’t that why a deep clean is requested)? They left the property and I received a call from the company saying due to the grime, etc, it would cost another £200! I felt I wasn’t in a position to argue as it was my recently deceased brother who lived there and I had to clear it, so I paid and they came back. Apart from the attitude of the picture-taker, I have gone back today to check and I cannot fault their cleaning. Everywhere was spotless and all appliances smear-free. They cleared out at least 20 plastic carrier bags, and other sundries so 4 stars they’ve got. I think they should offer an in-person quote so they can see the condition and give an accurate quote.

The Lady and Gentleman who came last Saturday. They were amazing. Professional and helpful. They had a caring disposition as I lost my father and mum is in a care home and their home is to be sold to pay for mums care. They went over and above there job helping me get everything done in the kitchen and bathroom/s. Everything was cleaned and deep cleaned to a high standard. Especially the cooker that was sparkling. Bathrooms were gleaming and smelled so fresh and clean. Thank you Saturday 1pm the lady came from Dundee and she worked amazingly with her work colleague who was also a gem. Thank you (wished I got there names)

Smile and Ali did a whole house clean. It was in a very bad way, with lots of dust, grime and mould after months of not managing to clean, and now looks and feels like a completely different house. They did everything that was asked and worked around me and lots of our stuff, completely transforming the bathroom, making our kitchen clean and hygenic again and making the bedroom and sitting room clean and dirt and dust free. They worked efficiently and put in lots of effort to get the whole 1 bed house done in under 3 hrs. Very happy with the service and their time and effort

Myself and my flatmate had a great service provided by Joel and Rob for an End of Tenancy Clean on our 2-bed 2-bath flat that we were moving out of. They left the flat amazingly clean, with cupboards cleaned, under the beds clean and all sides wiped down. They did a great job on the oven and hob, both of which were very heavily stained - it looked brand new after! The photo quality isn’t great as we were moving out immediately after the clean so these are screenshots from a video but would definitely use them again and recommend them to anyone.

Booking with hello services ltd was super easy. Got an emailed quote outlining what exactly was going to be cleaned. Once I approved the quote I received an email confirmation within minutes explaining everything I had to be aware of. I had an option whether to pay on the day which was really great as I wanted to to inspect the work before making the payment. The cleaners were professional as well as the office staff. Overall great experience and the house looks almost brand new. I really appreciate your help. I will recommend you guys and will be using you again soon.

Excellent service. I had a deep clean and the price quoted was very reasonable for a very large 5 bed house with a large basement. Due to a leak we had to do a deep clean. The team that came were very polite, cheerful and worked very hard. So a big thank you to them and appreciate all the hard work they did and was very happy with their work. They asked me to check everything as they finished each room. A very satisfied client and will definitely be using them again. (13th Jan 2020 13:30 hours job)

This is the first time I have ever worked with professionals for cleaning service - and Hello Services were wonderful! It's great to get to work with fellow migrants in the area. I worked with MAGDA and KINGA for my end-of-tenancy cleaning. They were lovely and friendly, full of smiles. They have of course made the flat I am moving out of look and smell amazing. The communications processes were also so friendly - Magda phoned me to share timings, so did ISABELLE when I had to change the appointment. The website is simple to use, transparent, with clear breakdown of costs etc etc. Thank you and I'll definitely work with you again if I have the opportunity to do so!

I ordered for my carpets to be cleaned having just moved into my new flat. The quote and booking process was very quick and it was clear which is important for me. Two cleaners turned up on a Saturday morning on time and were very efficient and thorough at cleaning and making the carpets smell fresh so I would use Hello Services again.

This was a fantastic service and worth every single penny. The crew that came to clean were managed well, knew exactly what they were doing and performed miracles. I had just rented a flat and the state of it was abysmal. The crew performed miracles and the place looked completely different afterwards. I can't recommend this company enough - above and beyond, polite, professional, and a outstandingly high quality of work. I will certainly be using their services again and will recommend them to anyone who has the need. Thanks you

I had a end of tenancy clean with i Mustafa Agha - great guy, great price (1bed flat with bathroom, kitchen) - they did the job in about 3 hours, deep clean etc. Turned up on time,very punctual, i had grease marks on the electric hob they managed to get rid off, the oven looks brand new, the flat now looks sparkly clean.

Hello Services did my end of tenancy clean in Cheltenham this past week (May 2025). Extremely happy with everything. The booking process is simple (literally pick and choose things, add them to your cart, get a quote, and adjust from there as you need). The cleaners arrived on time and were all pleasant and friendly. They were extremely flexible and understanding with having to move their vehicle for my neighbours (I live in a weird area, it's impossible not to block someone in at any given time). The house looked spectacular, and they reiterated that if anything wasn't right they'd redo it or come back and redo it if the inspection said otherwise. Excellent experience all around.

Angela and another cleaner came to clean after my Mother moved into a new house and the previous owners left it in a state. The carpets and floors were left spotless and fridges, oven and hob were cleaned beautifully. They did a good job on the conservatory too. The quote and ordering process were very well organised and easy to complete.

I would like to thank the team at hello services for providing two of the most hardworking dream duo.. Khalifa and Kamal. Communication from the start was excellent… very fair quote prepared within a short space of time and date and time for clean to start was a smooth process. Khalifa and Kamal arrived exactly on time and the job they did exceeded expectation. Professional. Polite and their attention to detail faultless. Thank you so much for doing such a wonderful job! Highly recommend using this company. 5*****

Booked both a moving van and a deep end-of-tenancy clean with Hello and both were brilliant 👏 The moving van arrived a few minutes early so that it was ready to start loading at the agreed time. The driver was super open - he let me know when he arrived at the destination and sent a screenshot of the finished timer when the unloading was complete, plus video called to show the empty van and my storage unit with all of the boxes - great peace of mind. The cleaners were also brilliant - the apartment is cleaner than when I moved in. Great attention to detail, very thorough!

We would like to say huge thank you to Alina and the team who did an excellent job with end of tenancy cleaning of the 4 bedroom house. We did not expect that much attention to detail, nothing was a problem and they were friendly and professional. The house needed a lot of attention and we were left speechless of the magic they did with it in just a few hours. They truly went above and beyond. Highly recommend!

Ishmael and Ali, the cleaning team arrived on time, provided a careful explanation of the cleaning that they would undertake and then performed the work to the highest standard. In particular, I was very impressed with the work they did to remove stains in the bathroom and the attention to details in other rooms, cleaning skirting boards, door handles and light switches. Everything looked great at the end and I will certainly use Hello Service again in the future.

I requested Hello Services to clean a large range stove/hob and extractor fan, fridge/freezer, and dishwasher. They were able to come and clean everything within 24 hours and meant that we could move into our new rental with freshly cleaned appliances. So grateful for the team to be able to come at short notice for very reasonable price and they were all very lovely and friendly on top. Couldn't have asked for more, thank you.

Super professional and efficient cleaners! Hired them for an end of tenancy cleaning so that I wouldn’t have to worry about it and the crew showed up promptly, communicated well, and cracked on with the cleaning. They managed to get my flat back to move in condition and were all very friendly. Even managed to clean the oven that I’d struggled to clean in the past! Great service, would definitely recommend.