Customer reviews for cleaning

I would like to say I found the cleaners very prompt and hard working.They did a lovely job and worked very hard indeed.

Great deep clean! Would recommend.

We had requested for after-builders clean service. Megha and Smit arrived on time and proceeded with the work room by room upstairs and then moving down to kitchen and lounge area downstairs. They didn't rush into the work and waited patiently for myself to check out their work. Few spots went unnoticed, however after bringing it to their attention, they promptly sorted it out. Overall, they did a fantastic job.

Very friendly team (Salar's team), worked non-stop since they arrived and left things such as the oven and fridge spotless.

I recently booked an end of tenancy clean for a one bed flat with Hello Services and only have positive things to say! By inputting a few details on their website you’re promptly emailed a quote and can then go ahead and book a date/time that suits - all very simple and stress-free. The cleaners that arrived on the day were kind and clearly hard workers - the flat looked absolutely immaculate when they were done. And to top it all off, the landlord refunded the deposit in full! No doubt this is largely to do with the efforts of Hello Services.

I came across Hello Services whilst looking for someone to clean my house and wash the carpets. After answering various questions on the website, I received a quote the next day. I decided to go ahead and booked the job for Saturday. On Saturday afternoon, a young lady called Tina arrived an hour early after ringing me to check if this was ok. Her team consisted of family members, all of whom were very nice, polite and respectful. They were quick, efficient and did a fantastic job. I will not hesitate to use Hello Services again, and when I do I will request that they send Tina and her team.

I had to get the end of tenancy cleaning done for a 2 bed flat that was left in a really horrbile state by the outgoing tenants. I am so thanksful to Salar and his team who not only did a fantastic job (actually, better han even my own expectation) but also they were extremely polite. THANK YOU! Pranav

Help with cleaning after builders. Work done nicely but small area missed. But overall very satisfied with the work done

Salar and his team did a brilliant job for my end of tenancy cleaning. I felt like moving back into the house!! My landlord would be very very pleased. Will definitely be coming back. Many thanks Kofo

It was a good service from you guys!! Thanks Andy and Alina!!

Tina and her team came in for an end of tenancy cleaning, which was rescheduled from Thursday to Friday; didn't know what to expect, but wow I was amazed with the results. Her team was so polite and courteous, made the whole experience stress free and easy. Thank you Tina and Team, shame there isn't 6 stars. What a Service.

Really friendly, helpful and professional ladies. My end of tenancy flat clean is sparkling, it is a great job - thanks so much!

I booked my end of tenancy clean with Andy and Alina, Both were so good at what needed to be done- nothing was too much for them and they had no time limit to their cleaning services They left only when I was fully happy that my flat was cleaner then when i first moved in! Thank you!

Great job from Smit's team. The flat was totally dust filled before the 'after builders clean' and spotless after, thanks!

Hannah and her colleague deep cleaned my house which had been empty for 18 months. The communication was excellent, they were extremely professional and polite. I couldn't remember the last time my house had been so clean! Thank you Hannah and I would thoroughly recommend your services! 🙂

I booked a deep cleaning service and at the end the cleaner did a good job! I think a lot of the stress and back and forth could have been avoided if the cleaner got the correct job description for the first time, this is something the company could improve on, but I appreciate the effort of sending him back 3 times and finishing the service promised.

We had a team of 3 cleaners to clean our house before we moved ready for the next buyers. Their work was fantastic! It really was spotless and they were so fast. Thank you to Adriana and her team. There was an issue with the booking/quote-nothing to do with the cleaners themselves. I asked for 2 lounges and was given a price. When the quote came they just had one lounge. When I called to query it, the company wanted me to pay another £15, even though the error was theirs. I decided to clean that room myself as I thought that was a bit of a cheek.

Good communication, and did a great job with the end of tenancy cleaning. Managed to remove some really nasty stains in the carpet. Would recommend.

So pleased with my one off deep cleaning service. Loredana and the team did an amazing job - the flat looks brand new again! Very efficient too. Will be recommending to all my friends and family

I contact to this company today to book a crib installer who fortunately gave me time for the afternoon . Which was the biggest advantage of the company and a person (Adam) who installed a very professional and clean crib to do this and I am completely satisfied with him.

Ridiculous situation where cleaners came from Southampton to Devon to clean bungalow. Apparently this situation arose as our local cleaners were unable to come but had supported the folk from Southampton in the past. Thank goodness for loyalty! After a 3.5 hour journey to get to me they did not stop for drinks or food a carried out a good clean in a friendly manner before the long drive home again. I take my hat off to these two cleaners who were determined not to let me down I’ve read other customer reports from people who were not happy with the service but personally my experience was good and I would recommend the company based on that experience. I received prompt compensation for cleaners coming a day late.

Booked online. Easy to arrange and turned up when they said they would. The house had a young man and two dogs living in it for the last 9 months and no cleaning had been done. I expected them to turn up and run away when they saw how bad it was but they didn’t. This house has been transformed and is spotless top to bottom. Well worth the money paid and would highly recommend.

Iasmina did a fantastic job cleaning my apartment. I just purchased it and the vendors had left it in a terrible state. In two hours iasmina deep cleaned the bathroom kitchen bedroom and living room. I would highly recommend her to anyone considering using her service.

Booked online and I didn’t know what to expect, but Alex and Zelia and another person turned up on time. They made the place super clean, fresh and with an amazing scent. Great stuff, great job!

Iasmina has done an excellent job by doing an end of tenancy cleaning. Highly recommended!

5 cleaners turned up on time on a horrible rainy morning and cracked on with no fuss, leaving the house clean and fresh. We had horrific amounts of dog hair and thick dust as my brother suffers from mental health issues. They did a fantastic and sympathetic job making the home habitable again. V grateful.

An extremely well organised, efficient and conscientious team who thoroughly cleaned my many rugs and cleaned my two sofas so that all look as good as new. My home is now fresh and clean. Thank you, I will for sure be using your services again. Jill Fenton

Izabel is best cleaner ever. Always on time,goes beyond what needs to be done. Highly recommended.

Excellent cleaners and great result

Easy to book and use. Good quality cleaning and do the job as expected.

Cleaners were on time, friendly and thorough! They did a fantastic job, and allowed me to check rooms as they were done to ensure there was nothing else that needed done. Great value for money would recommend.

I discovered Hello services on line as hey provided deep cleaning services. The job was on behalf of my my brother who has limited mental capacity. Anna was assigned to the job. Although the flat was in a terrible state Anna did a marvellous job, not just transforming the place but also taking the time to build a relationship with my brother. I would totally recommend her. It wasn't just a job for her but she cares about individuals too.

Adriana and her crew did a fantastic end of tenancy cleaning job, friendly, professional efficient without compromising on quality. Hello Services were also great, easy to use and very competitive price. I will be using them again

Easy to book this service and lovely chaps who turned up. A few bits missed behind the bath and in the cupboards but nothing to complain about. Lovely job in the main areas e.g. oven, carpets, windows. Would use again at the next end of tenancy. This was a two bedroom house in Aldershot.

Very quick and professional clean - would recommend!

The best cleaning and moving service in town, professional, responsive, and attentive. Highly recommended.

Easy to book, good communication throughout, and a very thorough, efficient job. My landlord thanked me for leaving the house so clean.

Easy to book, and great communication prior to the day of the cleaning. The cleaners were on time, courteous and professional. The end result was excellent with everything completed to a high standard. I will definitely use again!

Very reasonable price for the service provided. After a shaky start the cleaning was very good and the job was done thoroughly. Customer service was excellent when I had an issue. I would definitely recommend and use Hello Services again. Very happy with these guys.

We booked this service to clean our flat in Bristol at the end of tenancy - it was a basement flat and quite damp and was not looking its best, but they did a wonderful job in a very quick time. Our landlord even commented that it was spotless!

Great cleaners, excellent cleaning services, the team was great with good knowledge

We arranged a clean for the end of our tenancy in our flat - Iasmina delivered a very thorough clean, including fridge, freezer, shower, toilet, at a time that was convenient for us. I would recommend her services and will use her again.

This is my first experience and it has been great from booking the service for deep cleaning to the end when the cleaners left my house. The process was easy. Nicole and Marius were punctual, reliable and did a very good job cleaning my house. They take great care to look after my items and gadgets when cleaning so it was very assuring. I will definitely use them again in the future!

Great people. Friendly, communicative, worked really hard and made my flat sparkling for a end-of-tenancy handover in just a couple of hours. I would definitely recommend.

The team works and completes the deep cleaning very efficiently within two hours. The bathroom, the sinks and toilet looks shinny with no water scale and dirt. The rooms with carpets are well sanitised. Good work and well done. The staffs are very friendly. In short, I highly appreciate the service provided by HELLO SERVICES.

We have used Hello Services for deep cleans a number of times when buying / selling houses or at the end of a tenancy. They are prompt and very thorough. I will certainly continue to use them going forward.

Never seen the place as clean!! Great job.

Monica & her team are the best cleaners! The kitchen in the house we’ve bought was very grubby, particularly the electric ovens (yes, plural - there are 4 of them), gas hob & cupboards. The kitchen is sparkling now thanks to Monica & her team. We are delighted & can’t recommend them highly enough.

Loredana came to my 3 bed 2 bath property in Berkshire today with her colleague for end of tenancy deep clean. She was prompt, arriving early, fully equipped with all she required to complete the job. She was really lovely, professional and worked meticulously and thoroughly. They both did a great job and asked me to check everything and addressed any things immediately ensuring that I was happy with the job before leaving and taking payment. They stuck to the agreed quote and did not add any additional costs as I have seen other companies do. The company kept me updated and responded to any queries in a reasonable time frame. I feel confident that if there were any issues both Loredana and Hello would have dealt with them professionally and promptly. Thank you 🙏

Friendly and efficient. Services required for end of tenancy of a 2 bed bungalow in Poole. Cleaned to a very high standard