Customer reviews for cleaning

Fast response; good communication; good and thorough cleaning job of entire flat. Reliable.

For a very reasonable price, the cleaners spent a long time ensuring that my 2-bed flat was thoroughly cleaned, especially the balcony which needed a lot of scrubbing. They were polite, professional and paid a lot of attention to detail. The flat now feels completely brand new! Customer service was also excellent. I will definitely be using their services again in the future.

Great service that was really easy to get a quote for & book. Stayed 6 hours to clean up our new home. Included steam cleaning carpets & sofas, oven clean, and general whole house clean. Would highly recommend.

Had Cosmina and her colleague/maybe mum? do our end of tenancy clean today of just the communal areas. Tbh was cheapest service we could find, as we’re students. We were a bit nervous because of some of the mixed (and some fake sounding lol) reviews here. It may be dependent on cleaner, but we found they did a really great job, it was efficient and thorough- exactly what we wanted. Also the customer service emails beforehand were pretty speedy too. So yeah our experience was all round positive.

I’ve been using this cleaning service for over a year now, and I can confidently say that they never disappoint. Their attention to detail is remarkable, and their staff is always punctual and polite.

they got my place sparkling clean.my place was in bad condition and they they done a great brilliant job.i can't rate them highly enough

The quality of cleaning is excellent, also I like the fact that they shows up when scheduled and get the job done in the amount of time frame that has been agreed upon. They are efficient and professional. Vela Cleaning Solutions the best I have tried so far.

easy to book via the company. good communication. the cleaners who came to my house texted first to let me know they were on their way. they were polite, professional and friendly and did a great job. my house was an absolute mess, so they really had their work cut out, but it's lovely and clean now.

So happy with the deep clean to my bathroom! The two cleaners who turned up were great. They turned up early, were polite and did an amazing job on the bathroom and interior windows. I will definitely be using them again in the near future. The price was very reasonable for the work completed.

I found hello services online after needing a new property cleaned. I couldn’t recommend them enough. They were amazing. From calling up and speaking to Jenifer to arrange the clean to having the clean completed by gyuven and divine - it was all a 5* service. I don’t normally leave reviews but I was so impressed with the service I received I’ve made an account on here just to do the review 😂

OMG this company is amazing! Thank you Hannah and Charlotte for helping me with my house cleaning. You both did an amazing job. You even went out of your way to help me to move my luggages. You're both angels x

Booked an end of tenancy clean and the service was absolutely amazing. Gyuven and team were thorough, professional and made sure the place was spotless. Will definitely be booking again!

Cyuven was amazing and so was his colleague. They did an amazing job cleaning my carpets. They moved all the furniture to make sure they got every corner and they didn’t allow me to help, even though I offered 😂 Really nice guys, professional and overall an excellent service!

im happy to the cleaning my house in the hello service and thanks. for team mostafa agha thanks mostafa agha for cleaning my house

Moving home was definitely a stressful experience, I’m so glad I had decided to hire a professional cleaner to get me going. I booked the cleaner for the day after my move in to new home. Team Nihad, a man and a lady, worked hard for nearly 3 hours (they were even fasting at that time) with no wasting time. I was able to get on my online accounts sorted for banks, suppliers, etc., then when the team has gone, I was able to unpack things straight into the cupboard, etc. It was the best ever money I spent on my moving home event (apart from my house of course 😊).

The task and end of tenancy deep clean: to bring a three bedroomed older property back from a terrible state. Elderly parents had got overwhelmed with years of accumulated clutter to the point where we didn’t know where to start. We wanted to hand the property over to the new owners in a decent state and knew it needed professionals. We found Hello services competitively priced so went with them. However, the real value came in their ability to estimate the time frame needed for the work and then methodically worked their way through the considerable task. They were very professional and I would happily use them again and recommend them to anyone.

I could not be more impressed. Hello services attnded a property and undertook a particularly bad deep clean. There was no fuss, the team arrived and immediately got stuck in, fantastic service start to finish, will definately use the service again.

Really great clean! They checked I was satisfied with each room and that they had not missed anything. They cleaned a large lounge skylight using ladders brilliantly! Thank you Joel and team

I asked Hello Services for a deep clean of the carpets of a house in London we were moving into. Loqman and his colleague arrived on time and were incredibly fast in firstly hoovering all to be worked on and then deep cleaning a total of seven sets of carpets across our first and second floors including carpeted stairs. After this, they hoovered under the cupboards and behind the washing machine, tumble dryer and areas of the kitchen that even the previous owners, then following tenants had never cleaned! They spent a good 45 minutes on this alone and charged nothing additionally, but worked diligently throughout and left a great impression on our new home. Must use Loqman and his team and I have already begun recommending them and Hello Services.

Very happy with end of tenancy cleaning.

Very professional and result oriented service. Ahmed did a great job. He was really patient and polite guy. Will highly recommend his services.

Another fabulous clean by the team from Hello Services! Very thorough, efficient and friendly. My house is spotless! Each room was cleaned to a very high standard. Care was taken with fragile items and the attention to detail was superb! Thank you!

A fabulous cleaning service. We had a deep clean and our home is now sparkling! Thank you!

A very difficult property for the team to clean, absolutely awesome job, the house looks and smells clean. This is the second time we have used them and would not hesitate to do so again. Very very happy. Andy

Good quality thorough cleaning

Cleaners arrived promptly, gave an estimate of the time it would take and got straight to work. The clean was extremely thorough and put the flat in perfect condition before the end-of-tenancy inspection

The deep cleaning of the house was carried out to an exceptional standard. The staff were helpful and friendly. They exceeded my expectations.

Great service, very thorough clean. Communicative and friendly.

Hannah and Charlotte were amazing! They gave my elderly mum’s house a deep clean. Polite and very pleasant, they both worked so hard for 4 hours, would not stop for a drink or chat and left the house so very clean. Nothing was too much trouble. Where I was apologising for the state of this and that, they said that I wasn’t to worry and that they would deal with it. And they did! I am so glad that I engaged Hello Services and that I got these two girls allocated to clean for me. If you live in the Swansea area and need the services of professional cleaners, use Hello Services. Hopefully, Hannah and Charlotte will come to you too.

I used Hello Services in Kent for an After Builders Clean. The two people who came to clean were prompt, even in heavy snow, they communicated well, took in everything I asked them to do, gave me a clear time estimate and kept to it, and did a really thorough, impressive, detailed job. I was very grateful and think highly of them. Really feels like I have my house back after all the work and the mess. Thank you.

Very good, thorough cleaning job. Very efficient.

Loqman and team had done an amazing job for my client who is a smoker. We knew it would be a tough job and wasn’t expecting a lot done but they had gone above and beyond to clean the place. I highly recommend him and his team, nothing was too difficult and they insist to finish the job on a high note. Thank you very much!

Called in to do a clean after the new tenants advised the outgoing tenants had not cleaned before vacating. They were very accommodating with dates and delayed to allow new tenants unpack. The new tenants are very pleased and confirmed that they did an excellent job. Will use again

This is my second time booking the cleaning service! Again, it’s amazing and thank you so so much for your work! Will definitely use the service again in the future!! Highly recommend!

Excellent clean throughout my large, modern house by Iasmina and her partner. Professional approach, attention to detail and taking pride in their work made this a rewarding experience. They were very prompt, turned up on time and were lovely people who did a fine job.

Deep cleaning service from Jon with Hello Services was excellent. I had filled in the form slightly optimistically and he took it in his stride and brought up the damaged carpets so well that I might not need to replace them. A different cleaning company had quoted £130 more than Hello Services and weren't even going to bother deep cleaning the carpets because they were 'too far gone'. Friendly, helpful and fast.

Amazing services!!!! We are very happy we found Hello Services, we are going to book more cleaning services when we need it in the future! Fast and easy communication via email as well. Really really good experience! Thank you!

I really loved the service. My house got super clean ! I appreciate it a lot.

The cleaning team were brilliant, so polite, friendly, hard working and clearly experienced. So considerate and careful, took their shoes off before stepping into the flat. They were willing to work with us so we could move things as they went along in order to clean inside / under / behind everything. Very happy.

Erik and his team really went above and beyond for my end of tenancy clean. I would highly recommend them.

Quote online for a deep clean was very speedy & competitive, it very clearly stated what was included in the price. To arrange a date was very easy as a result of their follow up phone call. On the appointment day Gyuven arrived on time & his clean of the property was phenomenal. We have never seen the bathroom so sparkling clean. We highly recommend Hello Services and will use them again without hesitation.

Company were very efficient in coming back to me with a quote, which was very reasonable, also good availability. On the day the two cleaners did a brilliant job deep cleaning the flat. Would definitely recommend this company.

Brilliant cleaner. Took time and effort to complete the tasks

Great deep clean service and the team were able to come very quickly after requesting a quote. Oven and fridge especially impressive!

I found my cleaners to be very professional and the work was completed to a very high standard.

I called them as my brother's flat needed a good clean, I have used other cleaning services in the past and they have all been average, nothing special. However these people are so far above everyone else it is hard to begin to say how good they are. The job they did was faultless, they certainly had their work cut out for them but the flat now looks almost brand new. I am so grateful for them to do such a good job and make my brother happy with his flat. If you need something cleaned then you MUST call them - DO NOT USE ANYONE ELSE as nobody will come close to how good this company is. If only I could give them 10 stars..

Had a deep clean done by this team not long ago, they have done an amazing job, couldn’t believe my eyes. Would recommend this team to anyone who needs a very thorough job done. Absolutely amazing.

The couple were professional, very quiet but got on with the job- left the house sparkling clean very impressed full house took two people 3.5hours

Lokman's team did a great job for an end of tenancy clean, leaving the house in fantastic condition.

Efficient and professional. I wanted a one-off deep clean of my flat that I've been living in for 4y now. These 4 amazing ladies came in, punctual, well-equipped, systematic and thorough. My flat is spotless clean. Will definitely be a regular.