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Hello Services Reviews

5,787 reviews from our cleaning customers since 2019

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Latest reviews

19 reviews · page 1 of 1

  • ★★★★★Verified customer

    Just about everything has been done just a few things that could of been better. 1 clean the top of the cupboards. 2,Just a few finishing touches in the bathroom. On the plus side getting most of the marks out of the carpet was good. Overall the cleaners did a fantastic job. Worth the money

    Jayne B. · Jan 2025 · Carpet cleaning

  • ★★★★★Verified customer

    I was happy with the service but only one person doing all the at 4pm at worked to nearly to 830pm work plus we never got our carpet cleaned as requested but .,the rest was brilliant and so was Nazia

    Mrs B. · Dec 2024 · Carpet cleaning

  • ★★★★★Verified customer

    I never very rarely give 10/10. They were early and very quick. The bathroom and kitchen was looking great. Steam cleaned carpets and washed down woodwork etc and hoovered all over. Pleased with the result.

    Keith B. · Aug 2024 · Carpet cleaning

  • ★★★★★Verified customer
    The cleaner who attended was very polite, however he was not made aware fully of the services I paid for. For example I had a deep carpet clean and same for the stairs. He didn't know, so I had to show him on my booking. He did do it, but really should have known exactly what the service was. Felt l… Read more

    ike he was sent to do a job but not armed with the full information. The cleaning was to a good level, however I think price was a little on the high side.

    Jason W. · Jul 2024 · Carpet cleaning

  • ★★★★★Verified customer

    This is the first time I have used this company and unfortunately they didn’t come on the scheduled day due to a problem with vehicle. Otherwise I would’ve given a 10! However the house cleaning was absolutely brilliant so clean in every room. The carpets had been cleaned and windows and blinds too.

    Mrs R. · Jul 2024 · Carpet cleaning

  • ★★★★★Verified customer
    The 2 men were only here for approximately 50 minutes. I am extremely pleased with the carpet cleaning. I really thought some stains were there for ever, but it looks great now and I don’t need to buy a new one. The windows all round are sparkling. Zack was very helpful and explained what had been d… Read more

    one. I would use them again. Thank you

    Margaret · Jun 2024 · Carpet cleaning

  • ★★★★★Verified customer

    Beginning conflict of original appointment but resolved but stressful as husband coming home from hospital. Issue with clearing rug a shear mistake and none issue because carpet has to be replaced. Great team. Excellent service and will book again. With thanks.

    Hawes · May 2024 · Carpet cleaning

  • ★★★★★Verified customer

    Nav and his colleague did a very thorough job. The carpets looked so clean. They were also polite and respectful.

    Rebecca R. · May 2024 · Carpet cleaning

  • ★★★★★Verified customer

    The entire house was deep cleaned and this was an enormous task, to a high standard. The living room carpet was deep cleaned. You did say not all stains would be removed but this is why the score is 9 not 10.

    Jacklin B. · Apr 2024 · Carpet cleaning

  • ★★★★★Verified customer

    Professional service, some diminish issues with steamer for carpets arriving, but overall very happy

    George B. · Feb 2024 · Carpet cleaning

  • ★★★★★Verified customer
    Cleaners (Smile & Ali) were friendly and helpful. Communication was good. Cleaning could have been more thorough as a few bits were missed eg. tops of picture frames, heated towel rail in bathroom dusty, splatters on walls not cleaned off & carpet under bed not vacuumed - but they willingly correcte… Read more

    d these when they were pointed out.

    Sally M. · Jan 2024 · Carpet cleaning

  • ★★★★★Verified customer
    Firstly they were 2 hours late! Which made them later to finish & was in dark with lights on. They refused to start cleaning carpets until I paid extra, as they said i had quantity of 2 extra carpets,the stairs & landing - which I had already asked for on original quote.. (why wasn't this quoted for… Read more

    to start??) When started, they worked very hard, if a little rushed! the house is much better, seems clean enough & certainly smells better, no dust, wooden floors very clean, so am happy with job. Carpets still wet this morning, think it will take few days to dry. Overall an ok job

    Linda T. · Dec 2023 · Carpet cleaning

  • ★★★★★Verified customer

    Lovely ladies who came to clean and worked hard all morning with good results. One criticism - carpets and curtains were left very wet and were still not dry 24 hours later despite heating turned right up. On the whole, would not hesitate to use them again. Thank you!

    Alison · Nov 2023 · Carpet cleaning

  • ★★★★★Verified customer

    Good service, and thorough job. Both staff worked very hard, however the carpets were wet for the whole day although we were told they would dry in a few hours, the fridge/freezer was not cleaned. They did however clean additional parts and done a great job,

    Shivani G. · Jun 2021 · Carpet cleaning

  • ★★★★★Verified customer
    All parts of the process were really efficient; from the communication in booking abs getting the quote, to the clean itself. We had 3 cleaners come in; they were quick, friendly, asked lots of questions to make sure I was happy and nothing was too difficult, e.g: : when I asked them to re hoover un… Read more

    der the bed in the master bedroom. Thank e booked them because we wanted the carpets cleaned before our baby is born and were really pleased with the results. I would book them again and recommend them.

    Pippa G. · Jun 2021 · Carpet cleaning

  • ★★★★★Verified customer
    There were a few issues in the morning where the cleaner rang saying they had no carpet cleaner and that wasn’t part of the service j had paid for. It was clearly part of the itemised invoice I had already paid so I am not sure where the confusion had arisen but it took a few different phone calls t… Read more

    o resolve. I am told by the property management company that the end result was good.

    Caroline S. · Nov 2020 · Carpet cleaning

  • ★★★★★Verified customer

    Highly recommended ! Great professional work ! Carpets perfectly cleaned !

    Anna K. · Oct 2020 · Carpet cleaning

  • ★★★★★Verified customer
    Two-man team for 10 hours, very good result. Thorough clean, a bit rough in approach but good result. Left some cleaning utensils behind, not a major issue but lacking "final touch". Only major negative: carpets were machine-washed with the result the that they are clean but left smelling rather una… Read more

    ppetisingly. Next time, use a different carpet shampoo?

    Jussi · Aug 2020 · Carpet cleaning

  • ★★★★★Verified customer

    Very good, only thing i would argue with is that i would’ve liked if you went behind the couches to clean and I would’ve liked if you went under the rug and cleaned. But other than that excellent!! Everywhere cleaned and left a nice smell and friendly service. Definitely will use again!!

    Jordan S. · Jun 2020 · Carpet cleaning

About our reviews

Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.

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