Customer reviews
Every review below was left by a customer on Trustpilot or Google. We do not write, edit or shorten them, and each one links back to the original so you can check it yourself.
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,420 reviews
- £5m public liability
- Licensed waste carrier CBDU300454
- Since 2019
408 reviews · page 5 of 9
★★★★★Google
I’m glad I paid for professional cleaning services for the end of tenancy, I was impressed of how the house looked like after, it was spotless, they did an amazing job, even my landlord was impressed what a fantastic job they did in 3 hours. I would definitely recommend
★★★★★Google
Ali & Ismael did a fantastic job for my end of tenancy clean. They arrived on time & got to work straight away. Everything was cleaned to a high standard & they went the extra mile also cleaning my oven spotless. Thank you so much gentlemen! Professional & thorough.
★★★★★Google
I would recommend hellovans to everyone for moving services. The whole process was very smooth, starting with very reasonable quote, responsive with emails and phone calls and rescheduling without any fees. On the day of moving, two lovely gentleman arrived before time and very professional throughout. Highly recommended.
★★★★★Google
Used this company for assembly of a pair of sliding mirrored IKEA doors on a cupboard. I normally enjoy my DIY and assemble things myself but these are very complex and tricky to put together, especially if you are on your own. The guys arrived on time, were friendly & polite, they assembled the doors and even fixed the cupboard to the wall in good time and end result looks amazing. Thank you Hellohandy!
★★★★★Google
We ordered two men with a van fro their Hello Vans site, we had a confirmation of the booking straight and the movers contacted us few hours after the booking. They arrived on time on the moving date. Amazing job was done. Really really helpful people.
★★★★★Google
I honestly don’t think my place has ever looked this clean — not even when I moved in! The team was right on time, super friendly, and worked like a well-oiled machine. Every corner sparkled, every surface gleamed, and even the air smelled cleaner. They didn’t miss a single detail — even folded the loo roll like a hotel! Bonus points for using products that actually smelled nice and not like a chemical lab. I’ve already booked them again for next month. Worth every penny. If you’re on the fence — just book them. You’ll be wondering why you didn’t sooner.
★★★★★Google
We recently hired the home cleaning service, and we were thoroughly impressed with their professionalism from start to finish. Booking was made easy and any additional questions I had, it was easy for me to contact the office and have them answered. Adriana and the team was punctual, efficient, and respectful of our space. They paid attention to every detail, leaving our home spotless and fresh. We couldn’t be happier with the results!
★★★★★Google
Ali and Ismael in Bristol were outstanding for our end of tenancy clean. They were great at communicating to meet them and when they’d be finished and they did a superb job. They were efficient and very friendly. They took our house from a bad state to extremely clean and ready for the next tenants. Thank you again Ali and Ismael and I would definitely recommend them. Thanks! - Harry in Bristol
★★★★★Google
Thank you guys for your help… My landlord was satisfied with the clean Will use again….
★★★★★Google
We used Hello Services to do an end-of-tenancy cleanup. They did an amazing job. The house was not just spotless but sparkling and we got our deposit back in full. A big thank you to the cleaning team who worked so hard that day.
★★★★★Google
We moved into a new flat that hadn’t been cleaned, so we hired hello services and they’ve made our home feel and look so much better! I am so happy with their service and would definitely use them again. Thank you so much!
★★★★★Google
Excellent service provided. I booked an end-of-tenancy clean with Hello Services and received my deposit back in full a week later. The agent was punctual, polite, and did a great job in my house. Would recommend and definitely use Hello Services again.
★★★★★Google
Fantastic service provided. The cleaning was very efficient and of high quality. They made sure I was satisfied prior to their departure. Good communication and very friendly, despite the challenging logistics upon entry to the flat due to heavy roadworks etc.
★★★★★Google
Amazing fast and efficient service. Text message to confirm, message to remind, phone call on arrival. She came with equipment- as with all firms depends who you get, for the carpet clean we got a nice lady who did the job.
★★★★★Google
I just had my house cleaned by Ingrid (LS12). Everything is now clean and sparkly, ready for getting photograph taken by the estate agent tomorrow. Very pleased with the service and will book in the oven cleaning again before we move!
★★★★★Google
The 2 men that came were amazing. They were professional, friendly and patient. I needed to move the place where the wardrobe was to go and they helped move some things around for me and gave me ideas. Super helpful.
★★★★★Google
The best decision I’ve ever made. Hello services did an absolutely amazing job cleaning one of my houses for rent. The tenants didn’t look after the place at all, and I was on a very tight schedule and had to get the house cleaned for the new arrivals, I heard about the work tidy shines have done for others and emailed them about the job straight away and they took care of everything in a very professional manor. Super happy with the result and I 100% recommend them to anyone wanting a clean! Thank you
★★★★★Google
I recently had an inventory checkout service with Cosmina and Gabriella, and I couldn't be more pleased. Their communication was excellent, keeping me informed throughout the entire process. They worked quickly and efficiently, ensuring everything was in order. Additionally, the cleaning job they did was superb. I highly recommend their services to anyone in need of a smooth and thorough inventory checkout. Great job, Cosmina and Gabriella!
★★★★★Google
We were stressed under so much pressure. We found hello Seevices end of of tenancy cleaning to be very reasonable price. Booked online and the cleaners did amazing job. They were 45 mins late but it’s sometimes expected.
★★★★★Google
The Service Quality was really great. The Tenancy end service which we used was really great. Value of money & top quality outcome. The team members who arrived to clean the apartment were very polite & very professional. Highly recommended if you planning to clean your apartment 😊😊 Thank you guys for your service. Hope to see you next time if we need it again
★★★★★Google
Fantastic outcome! I came home to a sparking home smelling fresh and looking brand new. This company was so easy to book with from start to finish. Everything explain well and staff from customer service answered all my questions. Don’t usually write reviews but this was defiantly worth it! I cannot thank you guys enough. Will be recommending to all my friends and family.
★★★★★Google
A very professional service overall. Good customer service and engagement. An excellent professional carpet and oven cleaning service provided on the day. The team arrived on time and worked tirelessly. The oven looked like new.
★★★★★Google
If I could give 6 stars, I would for the 2 man &van service. They were polite, punctual, extremely careful and friendly. Moving is stressful but certainly the loading transport unloading was seamless. Thank you
★★★★★Google
The movers handled my furniture with care and professionalism. They disassembled and assembled our wardrobe really quickly. And shout out to the young men who had to carry our very heavy cabinet up the stairs!
★★★★★Google
really easy to book, lovely local team that called me up on the day and were eager to get started, done to a really good standard, left the flat fresh and clean and smelling great
★★★★★Google
I booked an end of tenancy clean and the team of three cleaners were amazing. Nothing was too much for them and they worked extremely hard to transform the property into a sparkling, sweet smelling and welcoming home ready for the next family to move into. Can't recommend this company highly enough, it was a difficult job well done. Thank you Hello Services.
★★★★★Google
Great value for money 4 people for 5 hours worked out at £21ph They did a super job The admin office is very responsive almost anytime of day with great attention to detail
★★★★★Google
Wow! Wow! Wow! Lorraine and Simone were absolutely brilliant! Deep cleaned my house to a T! They both worked very hard and cleaned each area of the house to an very high standard. My house looks immaculate! Definitely recommend these two. Thank you so much for all your hard work and for making my home look so clean and lovely.
★★★★★Google
The Salar Team did such an amazing job at our house when we moved out. They went above and beyond to make sure it was thoroughly cleaned for the new owners and could not fault it, perfect service. I was worried about other negative views saying they had no shows so got in touch with Hello Services the day before and they put me in touch with the cleaning team so I had assurance they were coming. They arrived 10 minutes early so we were very impressed.
★★★★★Google
service is excellent. Booking the service is very easy, payment options are feasible. The cleaning service is actually very good. The guys know a lot of stuff about each appliance and each room and how to clean it. Prices are very affordable. Just book the service, sit back and relax. Your job will be done and you'll be happy.
★★★★★Google
We were really happy with the service provided. Good quality and best price. Hive and his team were really helpful, they arrived on time and worked really hard. Highly Recommended!
★★★★★Google
Ako was a great help! He assisted me with getting a sofa into a tiny hallway in my flat. I appreciated the help so much. He was very professional!
★★★★★Google
Really professional and reliable team, they cleaned my house and did a brilliant job with my oven and fridge. Personally recommend them to everyone who needs cleaning
★★★★★Google
Iv had Ismael and Ali out today to do an end of tenancy clean for me and they were fantastic! I had cats in my property an I swear you would not even know any pets had been living there for the last year 😂 absolutely spotless. Would definitely recommend. Thank you so much !
★★★★★Google
Did a brilliant job, worked so hard and the place was spotless. Especially impressed with taps etc in bathroom for shining after having very bad limescale
★★★★★Google
They came to do a cleaning in my flat. The staff is very friendly and professional. My flat is spotless now thanks to them !
★★★★★Google
I booked Hello Services for an end of tenancy clean on March 3rd 2025. I was extremely impressed with Iasmina & Radu, they arrived at the booked time & I left them to it, they kindly gave me a call to confirm when they would finish so I could get back to them promptly. Not only was the whole house gleaming but it also smelled beautiful. They were friendly, professional people & I wouldn’t hesitate to recommend them to others.
★★★★★Google
we moved from our 4 bed house and when our tenancy was ended. the cleaning was upto the standard of the agency, thanks
★★★★★Google
Ismael and Ali cleaned the house at the end of tenancy. Although they arrived a bit later that scheduled (partly because of difficulty in finding the property) they worked efficiently and quickly and the house was ready in a 3 hours. They were a very friendly and amiable pair of workers.
★★★★★Google
They gave a range of well-priced alternatives for a van for a house move. The driver I selected was professional and very friendly.
★★★★★Google
I booked an end of tenancy clean with this company and they were fantastic. When Vicki arrived there was a bit of a disaster as typically there was no water! It had been turned off due to the property being vacant. She was extremely flexible and understanding and came back a few days later. She did a wonderful and thorough job, she was very friendly and responsive and I would have no hesitation in recommending her in the future.
★★★★★Google
My driver was absolutely amazing, went above and beyond to help. There professionalism was incredible. There had been a mix up with company about dismantling furniture, but he did it anyone and didn't moan. He made my move a lot less stressful and they were all top guys. Thank you!!
★★★★★Google
My cleaners were punctual and did an outstanding job, I have to say I was really impressed with the results. They kept me updated about the process and called me half and hour before the completion so I could go back and inspect the property. Great job Thank you guys
★★★★★Google
Professional handyman, work so hard and quick, even I booked for same day, good price lovely and kind staff, hardly recomend.
★★★★★Google
Sulltan was amazing and made the bed in under two hours. He was friendly, approachable and hard working. Thank you!
★★★★★Google
HelloVans were excellent. The guys went above and beyond to help us, we're incredibly grateful for all their help moving plus dis/reassembling a few large pieces of furniture. We would heartily recommend them and if we move again soon, we'll be sure to call on them again!
★★★★★Google
Ako was really professional! End of tenancy cleaning the flat was super clean! Good money and really good service!
★★★★★Google
Ismael and Ali were wonderful, cleaning service is the best I ever had. They made it to a very clean house, every knook and cranny was clean. They were very polite and nice, Looking forward to them coming back again and again. Would highly recommend them.
★★★★★Google
Amazing handyman job, so friendly staff, he came to fix wardrobe professional and quick, would definitely use again
★★★★★Google
Ismail and Ali we great. They did a really good job on an after builders cleaning. They left the apartment clean and smelling fresh. They always insisted that I inspect their work and raise any issues so they can rectify before they left. Great service.
What customers say about our work
3.9 ★ from 1,420 Google reviews★★★★★Google
Excellent service from start to finish. From hearing between excellent and poor reviews I can only surmise that the job done is only as good as the cleaners that the company employ. I was very lucky as had 2 great and thorough cleaners. However it’s not the company’s fault if some of their cleaners are… Read in full →
★★★★★Trustpilot
Genuinely blown away by the high standard of the end of tenancy clean. Given the price, I thought I would be sacrificing a certain level of quality, but wow, Sardar was incredible. Arrived on time with great communication, got to work immediately, and even though the kitchen was a much bigger job than you would… Read in full →
★★★★★Trustpilot
Initially I was very apprehensive due to a little miscommunication on arrival. But wow what an amazing deep clean 👏 My husband has a fur allergy and the previous tenants had lots of pets and the carpets were left as good as new. The oven also looks brand new ....I absolutely recommend, don't get hung… Read in full →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
