5,787 reviews from our cleaning customers since 2019
2,581 reviews · page 48 of 108
Sardar and his nephew came along today…
Sardar and his nephew came along today and worked on my 4 bed with all appliances and carpets and I can’t recognise the house anymore I would’ve never believed it to be so clean and there professionalism was amazing really nice and kind offered to help with other things that weren’t there job all in all amazing pair
Mr P. · Dec 2022 · Carpet cleaning
What an amazing job
What an amazing job, way above expectations on a 3 story 4 bedroom house end of tenancy clean. You will not be disappointed. Friendly, efficient and professional.
Martin W. · Dec 2022 · End of tenancy
The cleaners showed up early
The cleaners showed up early, did a very good job in very little time. I got all of my deposit back. Izabel was efficient and did an exemplary job
Megan S. · Dec 2022 · End of tenancy
We used moving services
We used moving services. It was great. We booked last minute and they went above and beyond to make our move happen. Definitely would recommendm
Souzana · Dec 2022
Excelling job!
Excelling job! Sardar and Sarwan did an amazing job at deep cleaning our apartment. They were very thorough and they are highly recommended!
PM · Dec 2022 · Deep cleaning
Professional team arrived fully…
Professional team arrived fully equipped did a first class job polite nothing was to much and checked we was happy with the clean.
MRS W. · Nov 2022 · Regular/standard cleaning
Deep clean and carpet clean
felt like a transformation, even though the house wasn't in a bad state to start with. The process really helped us move in and feel like the house was ours. I would 100% recommend the team from Brighton
Lauren T. · Nov 2022 · Deep cleaning
Great service
Great service, easy to book, great guy who kept in touch on the day, perfect
Kieran B. · Nov 2022
4 ladies arrived to complete a deep…
4 ladies arrived to complete a deep clean. Although, an hour late, they did an awesome job. Very friendly and thorough. Very pleased and would recommend Birmingham
Tonia W. · Nov 2022 · Deep cleaning
Great cleaning, (initially) terrible customer service - BUT OVERALL GREAT!!
d arrived and would complete the cleaning session. Upon inspection, they did a really good job with mostly everything! Sure there were a few dirt stains on the walls I wish they had gotten to but overall the cleaning itself was satisfactory so I’d say a 4/5 stars. However, I have to give 3 stars instead of 5 because the team threw out the remote controller for the ceiling fan in the master bedroom. I understand that any personal items would’ve been thrown out. We left the property completely vacant. However, to have thrown out what is effectively my landlord’s ceiling fan remote control which I had separated out via a little plastic baggie and leaving it on the bedroom window shelf is absurd. Not even with us trying to dig through the cleaning refuse could we find it. Having to explain this to my landlord is going to be difficult. So… thanks for the cleaning service itself but I really wish some common sense had been used. Edit: upon further further inspection, the cleaning team did not clean the second fridge, fridge freezer, and the washing machine. So three appliances were missed. I was so happy upon entering the property and now this? Disappointment. Update as of 03/12/2022: I let HelloServices know on the 24th about the missing remote control and the missed appliances. The cleaners contacted me the next day (25th Nov) and offered to come around on the 26th in the morning (Saturday) to clean the missed appliances, sharing that they were unaware of where they had been and that they had also found the remote control!!! The HelloServices customer service also emailed me on the 25th, relaying that they had also heard from the cleaning team that they had been in contact and offered their apologies for the mistake. I let our landlords know on the 25th and we had left the spare key in the same location so the landlords also expected them to come round in the morning before 12. Unfortunately the cleaners were running behind and were unable to arrive at the property until 4 pm and so the landlords had already retrieved the keys without telling us. We were informed by the cleaning team that the keys were gone and so they were unable to access the property but were able to leave the fan remote controller through the letter slot. I said this was fine, and apologised for the inconvenience to them. After calling our landlord (who told us they had retrieved the keys) and explaining, they shared that they were fine with the missed appliances and they would sort that out on a separate occasion. They were very pleased with the cleaning service so we got our full deposit back! And because of the various attempts to rectify the missed cleaning and even finding the remote control, I’m happy to edit my review. The cleaning team that serviced the property obviously take great pride in their work. I think it also says a lot about a company about how they respond to negative feedback and I can honestly say HelloServices did the best they could given the confusion and miscommunication. Thank you to the customer service and the cleaning team!! If you’re on the fence about using HelloService’s cleaning, please use my review as an example of what that experience is like. Yes there may be some miscommunication and some back and forth about things but overall the work can and will be done!
Occasional R. · Nov 2022 · End of tenancy
First class!
First class! We booked a one-off deep clean (and appliances) on the Friday night and the cleaners arrived on time at 9:00am on the Monday morning. They were so thorough and professional. The oven looked as though they had replaced it with a brand new one! Very impressed and will certainly recommend
Dr R. · Nov 2022 · Deep cleaning
Great company
Great company, brilliant job!
Lottie D. · Nov 2022
Rapid reply and book. Cleaning exceptional level
Rapid reply and booking. Evening booked 0930 next day arrived. Cleaner was beyond friendly and honestly, it’s like a new house. Cannot recommended enough! No complaints, no areas they could improve on. Priceless
Iain · Nov 2022 · Regular/standard cleaning
MD team Scotland fantastic work 100%…
MD team Scotland fantastic work 100% happy
James G. · Nov 2022
Extremely professional and so quick
Extremely professional and so quick. Really helped us out and were kind throughout. Would 100 percent book again
Julie G. · Nov 2022
Excellent service
Jose was polite, extremely tidy and did the most fantastic job on all carpets and rug cleaned. Highly recommend.
Lynne B. · Nov 2022 · Carpet cleaning
Deep clean review
Sardar was the gentleman who provided a deep cleaning service for me. He was very friendly and efficient and went above and beyond. I highly reccomend and would use him again.
Caph O. · Nov 2022 · Deep cleaning
Brilliant service
Brilliant service, very helpful, never been so clean. Sardar 5 Five star excellent😃😃😃😃😃
Aimee P. · Nov 2022 · Regular/standard cleaning
From the first communication to get a…
From the first communication to get a quote to the end of the job. Everything was superb. We had few texts confirming the job, the arrival of the team, and we were able to track the team before arriving. Sab and his colleague were exceptionally helpful. Amazing. Will use again
Faqe · Nov 2022
Thanks it arrived safely
Thanks it arrived safely
Nisa S. · Nov 2022
Overall quite clean
I booked for before I move the furniture in, but they cancelled on the day.
Vi · Nov 2022 · Carpet cleaning
Hannah (based in South wales) was very…
Hannah (based in South wales) was very professional and accommodating. She arrived on time and left the place super clean. Even though we did not have parking space in front of the house, she went the extra mile to find a solution.
Yazmin I. · Nov 2022 · Regular/standard cleaning
Amazing deep clean
Amazing deep clean, they cleaned every part of my flat in an efficient amount of time. Would highly recommend the team
Charlotte · Nov 2022 · Deep cleaning
Great service and efficient work
Great service and efficient work. Oven, dishwasher, washing machine and dryer all cleaned to a high standard! My oven has never been this clean!
Sophie · Nov 2022 · Oven cleaning
Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.
