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Hello Services

Hello Services Reviews

5,787 reviews from our cleaning customers since 2019

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Latest reviews

48 reviews · page 2 of 2

  • ★★★★★Verified customer

    The team did the job perfectly my carpet sparkly and all the windows. Thank you so much I really appreciate xxx

    Blessing · Apr 2024 · Carpet cleaning

  • ★★★★★Verified customer
    My mums house hadn’t been cleaned for a while and she looks after my daughters dogs during the week so dog hair everywhere, toilet was a mess as she is registered blind now and the place looked amazing when it finished, everything so clean, loads of rubbish cleared away, her rug looked like a new ru… Read more

    g, they did a great job

    Janet G. · Mar 2024 · Carpet cleaning

  • ★★★★★Verified customer

    The lady that came to clean our carpet was very efficient and the result was very good. I would recommend this company to anybody needing carpets to be cleaned.

    Pryor · Feb 2024 · Carpet cleaning

  • ★★★★★Verified customer
    Rob was super friendly, enthusiastic and hard working. Rob came out last minute on a Sunday to clean my new home as I didn’t know where to start, it was that filthy. He had the house sparkling in no time. Deep cleaned the carpets, the floors, kitchen. It looked and felt great. I would highly recomme… Read more

    nd this company 10/10

    Hannah L. · Feb 2024 · Carpet cleaning

  • ★★★★★Verified customer

    Removed shoes so no dirt got on my carpet. Machine was carried out again so so dirt on my carpet. Excellent job.

    Bill E. · Feb 2024 · Carpet cleaning

  • ★★★★★Verified customer

    Professional service, some diminish issues with steamer for carpets arriving, but overall very happy

    George B. · Feb 2024 · Carpet cleaning

  • ★★★★★Verified customer

    They did a brilliant job, they took all the carpet marks out and everything was spotless. Definately will be booking again. Thank you

    Bindiya P. · Jan 2024 · Carpet cleaning

  • ★★★★★Verified customer
    Cleaners (Smile & Ali) were friendly and helpful. Communication was good. Cleaning could have been more thorough as a few bits were missed eg. tops of picture frames, heated towel rail in bathroom dusty, splatters on walls not cleaned off & carpet under bed not vacuumed - but they willingly correcte… Read more

    d these when they were pointed out.

    Sally M. · Jan 2024 · Carpet cleaning

  • ★★★★★Verified customer
    Firstly they were 2 hours late! Which made them later to finish & was in dark with lights on. They refused to start cleaning carpets until I paid extra, as they said i had quantity of 2 extra carpets,the stairs & landing - which I had already asked for on original quote.. (why wasn't this quoted for… Read more

    to start??) When started, they worked very hard, if a little rushed! the house is much better, seems clean enough & certainly smells better, no dust, wooden floors very clean, so am happy with job. Carpets still wet this morning, think it will take few days to dry. Overall an ok job

    Linda T. · Dec 2023 · Carpet cleaning

  • ★★★★★Verified customer

    Lovely ladies who came to clean and worked hard all morning with good results. One criticism - carpets and curtains were left very wet and were still not dry 24 hours later despite heating turned right up. On the whole, would not hesitate to use them again. Thank you!

    Alison · Nov 2023 · Carpet cleaning

  • ★★★★★Verified customer

    A well organised and hardworking team who made an excellent job of cleaning our rugs and upholstering our sofas. We are delighted with the result. Thank you.

    Dr F. · Nov 2021 · Carpet cleaning

  • ★★★★★Verified customer

    Excellent work and very thorough. They got some very tough stains out of the carpets and I couldn’t be happier. Thanks very much!

    Alison H. · Oct 2021 · Carpet cleaning

  • ★★★★★Verified customer

    Thought the cleaning service was very good. They arrived and did a deep hoover, cleaning all areas and were very efficient. My carpets were steam cleaned and are now back to looking new. Very impressed overall.

    Lorrayne S. · Sept 2021 · Carpet cleaning

  • ★★★★★Verified customer

    Good service, and thorough job. Both staff worked very hard, however the carpets were wet for the whole day although we were told they would dry in a few hours, the fridge/freezer was not cleaned. They did however clean additional parts and done a great job,

    Shivani G. · Jun 2021 · Carpet cleaning

  • ★★★★★Verified customer
    All parts of the process were really efficient; from the communication in booking abs getting the quote, to the clean itself. We had 3 cleaners come in; they were quick, friendly, asked lots of questions to make sure I was happy and nothing was too difficult, e.g: : when I asked them to re hoover un… Read more

    der the bed in the master bedroom. Thank e booked them because we wanted the carpets cleaned before our baby is born and were really pleased with the results. I would book them again and recommend them.

    Pippa G. · Jun 2021 · Carpet cleaning

  • ★★★★★Verified customer

    I was very impressed with the service that Ludwig's team gave. The house looked great especially the carpets. Thank you

    Helen B. · May 2021 · Carpet cleaning

  • ★★★★★Verified customer

    Great service. Cleaners were friendly, efficient and the place which was a mess following building work was left spotless - even carpets that appeared to be ruined were left looking new. Thank you

    Simon D. · May 2021 · Carpet cleaning

  • ★★★★★Verified customer
    The team were excellent. My point of contact was Ioana. She was very understanding when I had a delay in getting the keys to my new property on completion day and kindly rearranged for the next day. She and her team arrived promptly and they cleaned my new home, carpets and sofas to a very high stan… Read more

    dard. They were all professional, hard-working and friendly. My sincere thanks to Ioana and her team.

    Pooja · Apr 2021 · Carpet cleaning

  • ★★★★★Verified customer

    The house was spotlessly cleaned and the carpet is very clean

    Mantombi R. · Mar 2021 · Carpet cleaning

  • ★★★★★Verified customer
    There were a few issues in the morning where the cleaner rang saying they had no carpet cleaner and that wasn’t part of the service j had paid for. It was clearly part of the itemised invoice I had already paid so I am not sure where the confusion had arisen but it took a few different phone calls t… Read more

    o resolve. I am told by the property management company that the end result was good.

    Caroline S. · Nov 2020 · Carpet cleaning

  • ★★★★★Verified customer

    Highly recommended ! Great professional work ! Carpets perfectly cleaned !

    Anna K. · Oct 2020 · Carpet cleaning

  • ★★★★★Verified customer
    Two-man team for 10 hours, very good result. Thorough clean, a bit rough in approach but good result. Left some cleaning utensils behind, not a major issue but lacking "final touch". Only major negative: carpets were machine-washed with the result the that they are clean but left smelling rather una… Read more

    ppetisingly. Next time, use a different carpet shampoo?

    Jussi · Aug 2020 · Carpet cleaning

  • ★★★★★Verified customer

    Very good, only thing i would argue with is that i would’ve liked if you went behind the couches to clean and I would’ve liked if you went under the rug and cleaned. But other than that excellent!! Everywhere cleaned and left a nice smell and friendly service. Definitely will use again!!

    Jordan S. · Jun 2020 · Carpet cleaning

  • ★★★★★Verified customer

    House move under stressful conditions last week.Prompt, focused on getting job done quickly as well cleaning all carpets to a very good standard. Prior to this all communications addressed quickly.

    Jonathan O. · Mar 2020 · Carpet cleaning

About our reviews

Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.

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