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Customer reviews

Every review below was left by a real customer — on Trustpilot, on Google, or directly with our office after the job. We do not write, edit or shorten them, and Trustpilot and Google reviews link back to the original so you can check them yourself.

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4.72

average across 2,402 reviews

  • Trustpilot: 0
  • Google: 0
  • Left with us directly: 2,402
  • Left on this site: 0
5 star1,739
4 star663
3 star0
2 star0
1 star0

These are the counties customers have named in their reviews so far — we work across the whole of the UK, so this list grows as new reviews come in.

2,402 reviews · page 14 of 49

★★★★★Verified customer
It was a great service!
Andrew R. ·
★★★★★Verified customer
Both gentlemen friendly and done excellent job
Begum, Wolverhampton ·
★★★★★Verified customer
Team Yamba and Janeth from Edinburgh (case no. 3504) did an amazing job, especially with the kitchen that has difficult access and was very filthy.
Maria ·
★★★★★Verified customer
Both of the guys that came to carry out the work were very nice, polite and personable. They carried out the work promptly, to a very high standard and cleaned up immaculately once they had finished - would definitely recommend
Adam M. ·
★★★★Verified customer
I was happy with the service but only one person doing all the at 4pm at worked to nearly to 830pm work plus we never got our carpet cleaned as requested but .,the rest was brilliant and so was Nazia
Mrs B. ·
★★★★★Verified customer
We booked a move in clean as the house we brought had been empty for 18 months, we wanted to give it a nice deep clean before moving in properly. Service from start to finish was exceptional! I was worried I wouldn't find anything so soon to xmas and over a weekend, but I did. Bobby and his team were the highlight of my move in day, so polite, friendly, arriving early, working so hard all day, my house looks beautiful. I highly recommend Hello Services, and if you get Bobby and Co. You've lucked out! Thanks team xxx
Hayley A. ·
★★★★★Verified customer
they were very polite, efficient did an amazing job. they went above and beyond.
Sarah, Berkshire ·
★★★★★Verified customer
The admin team were so responsive and speedy - really great communication to book/add on services. Then the cleaning duo Team Yamba were amazing! Arrived exactly on time, listened carefully to some of the complexities of the clean, and followed all instructions. Advised the best approach to cleaning the sofa given how filthy it was. Would definitely recommend and use again.
Anna C. ·
★★★★Verified customer
Hello Services were able to provide a team at relatively short notice, and I was very happy with the team that showed up. The only criticism is some confusion around exactly what was covered and what needed to be done
Jackie, Bristol ·
★★★★★Verified customer
Really good service, they just got to work straight away and were very thorough and conscientious that I was happy with the work. Very friendly
Christine A. ·
★★★★★Verified customer
They were polite professional and went beyond to help
Gareth J. ·
★★★★★Verified customer
I would recommend Hello Services. I needed to have my oven cleaned at short notice, and found Hello Services had availability for the next day, which was a pleasant surprise. The cleaner allocated to us is called Robert. He did an outstanding job. The oven is about 10 years old, in fairly good condition, but had not been professionally cleaned before. Robert worked very hard, and did his very best. He was realistic, and said that because the oven is older he could not guarantee how it would look, but he need not have worried because the results are very good.
Alison V. ·
★★★★Verified customer
Cleaner was great - punctual and super lovely, pleasure to talk to. He did a fantastic job, the place was sparkling after he left. The only criticism I would say is it is quite costly, having said that, i was very happy with the standard of the clean
Georgia M. ·
★★★★★Verified customer
The team who came to Elcho Terrace were fantastic. They did such a thorough clean tgat the letting agent described it as ‘spotless’. Thank you. I will however be emailing you about the post building work clean at Seaview Terrace.
Clare, Scotland ·
★★★★★Verified customer
Sister & Sister cleaning services were superb! Thank you
Barry C. ·
★★★★★Verified customer
Excellent clean, fantastic service. Really pleased overall.
Harry K. ·
★★★★Verified customer
Cobwebs still left after a deep clean. Some lower areas missed and fans in bathroom but cleaned evened though it stated this would be part of the service. Also I paid for 6 rooms to have the carpet cleaned. As our 5th bedroom has a divider our hallway carpet was not cleaned as he classed our 5th bedroom as 2 carpets. This was disappointing for the amount of money I paid.
Hayley, West Sussex ·
★★★★Verified customer
For us a very hard working Team. A job well done. Thanks for helping us out.
Jimmy V. ·
★★★★★Verified customer
Excellent service. Very friendly, punctual and professional staff, we are really happy with the result, thank you!
Svetlana I. ·
★★★★★Verified customer
Solid work and solid efforts, can’t complain at all.
Thomas C. ·
★★★★★Verified customer
Friendly, efficient, reliable and easy to book.
Hayley W. ·
★★★★★Verified customer
Excellent customer service
Mrs G., Norfolk ·
★★★★★Verified customer
Adam and his team were absolutely fantastic! They were very kind, quick, and did an amazing job cleaning our carpet, bathrooms, stove, dishwasher, and fridge. I almost didn't think the stove and dishwasher would be salvageable but they looked better than when we first moved in! I would recommend this company to anyone in the area. Compared to the other cleaners I've had, these guys were amazing.
Jay A. ·
★★★★Verified customer
Great service by Jo, polite and solid worker. I didn’t really meet his assistant. On a lesser note, on inspection, the only negatives were in the Bathroom. The interior of the wall mirrors cabinet was not cleaned. I have since done it myself. On both sides of the bathroom door, finger marks and smudging remains. I reported to Jo that my toilet brush had been broken on the handle. I have photos of this should you require them. Could you please let me know if you can rectify this as I would like to be able to recommend the service as a “ 10/10” . Regards Graham.
Graham W. ·
★★★★★Verified customer
The team you sent were very polite & the work was brilliant! Thankyou !
Rosy ·
★★★★Verified customer
The two persons were very good and clean very well the spaces we agreed to be cleaned
Marta ·
★★★★Verified customer
Job well done but they arrived late.
Neil H. ·
★★★★★Verified customer
Very swift booking service! Really looking forward to having a nice clean house to move in too week after next, thanks for accomodating our booking, and on a Saturday! 👍
Hayley A. ·
★★★★★Verified customer
Great team who did a thorough clean we were very pleased with the results
Imani C. ·
★★★★★Verified customer
They were very professional, thorough and friendly.
Annie ·
★★★★Verified customer
They were excellent . really helpful and hard working . My only qualm is that it is an expensive service.
Joanna K. ·
★★★★★Verified customer
..efficient, prompt, polite, flexible
Patricia D. ·
★★★★Verified customer
I was very pleased with the service provided the only thing was 1 hour into their cleaning they received a text from the office saying I had not paid for the service and I had actually paid at least 2 weeks previously when I first booked the service. It took me quite a while to find proof of my payment so I was not happpy about that.
Sheila W. ·
★★★★★Verified customer
Team Yamba provided an excellent service. They were professional, polite and left my house beautifully clean. The whole process was seamless.
Susan A. ·
★★★★★Verified customer
Excellent and thorough clean. Cleaners we both friendly and provided exemplary service. Canot highly recommend enough
Michael J. ·
★★★★★Verified customer
Hi a good job was done but not your fault my father in laws place was a mess bless him he is 90 we did not realise how bad. So you could not get in two bedrooms however your chaps missed a arm chair be great if they could come back and do that thank you so much
Lorraine O. ·
★★★★★Verified customer
Omar did an excellent job
Craig H. ·
★★★★★Verified customer
The cleaner that came on Fr 6th Dec was amazing. She and her colleague did an excellent job rectifying the omissions by the previous team. Thanks
Kully, Ealing ·
★★★★★Verified customer
Very good communication, very efficient organisation, excellent result. I will certainly use this company again if the need arises.
John W. ·
★★★★★Verified customer
Great, friendly and happy service. Dot. Expect your regular miserable cleaners. Took a lot of pride in doing things well.
Gary C. ·
★★★★★Verified customer
They did a great job and were so kind! Thank you :)
Dalia, Greater London ·
★★★★★Verified customer
Wall really good spotless
Pete F. ·
★★★★★Verified customer
Excellent services …. We are very happy with the service that Jose and his wife provided. Extremely pleasant and helpful people!
Rose, Barnet ·
★★★★★Verified customer
Easy booking system, clear communications, great service
Claire C. ·
★★★★Verified customer
You were efficient.
Carnoustie L. ·
★★★★★Verified customer
these guys turned up on time. They were professional and polite. My apartment which had been left in a state by my tenant now looks completely new. I would definitely recommend your company. Sorry you cant do the same for me here in Surrey. Robin Benton.
Robin B. ·
★★★★Verified customer
The guy who came to clean the ovens did a good job, however he was late arriving and there was no communication from either him or the team at hello services despite me phoning them to find out why he hadn't arrived.
Debbie ·
★★★★★Verified customer
Thank you so much for the hardwork and great service your team provided yesterday in a difficult situation. I am extremely grateful for what they did and the difference they have made to a family's life.
Gemma W. ·
★★★★★Verified customer
Efficient, organised and left the house spotless
Angela M. ·
★★★★★Verified customer
Excellent service and value for money
David S. ·

What our customers say across the UK

4.5 ★ from 3,131 Trustpilot reviews
★★★★★Trustpilot
Genuinely blown away by the high standard of the end of tenancy clean. Given the price, I thought I would be sacrificing a certain level of quality, but wow, Sardar was incredible. Arrived on time with great communication, got to work immediately, and even though the kitchen was a much bigger job than you would… Read in full →
JiyuuJin · · View on Trustpilot
★★★★★Trustpilot
I had a very positive experience with HelloService. I first used their service two years ago for the end of tenancy cleaning of my flat in Edinburgh, where I had lived for six years. I was quite nervous, as the property had been occupied for a long time, but HelloService delivered a very high standard… Read in full →
Eva, Cambridgeshire · · View on Trustpilot
★★★★★Trustpilot
I recently used Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the moment I contacted them, their communication was clear, friendly, and professional. They arrived on time, fully equipped, and explained the entire process before starting. The team worked efficiently and with great attention… Read in full →
Ali · · View on Trustpilot

Read all 4,674 What our customers say across the UK

4.5 out of 5 from 3,131 reviewsCheck on GoogleCheck on Trustpilot

Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.