5,787 reviews from our cleaning customers since 2019
604 reviews · page 12 of 26
Excellent service- worth every penny
to our new home. Thankyou!
Eleanor W. · Jul 2023 · End of tenancy
Great end of tenancy clean
Very pleased with the service. Excellent end of tenancy clean. Left my house spotless. Quick service and good value for money. Highly recommend.
Danielle W. · Jul 2023 · End of tenancy
End of tenancy cleaning
you again and will definitely use the service in the future!
Des T. · Jul 2023 · End of tenancy
No one better
Used Hello Services three times for an end of tenancy clean - they always do such a thorough job, arrive promptly and are professional and reliable.
Tamsin M. · Jul 2023 · End of tenancy
Recommend (esp. Cosmina et. al.)
they did a really great job, it was efficient and thorough- exactly what we wanted. Also the customer service emails beforehand were pretty speedy too. So yeah our experience was all round positive.
Emv · Jul 2023 · End of tenancy
Detailed and thorough End of Tenancy clean - thank you!
Kelly J. · May 2023 · End of tenancy
Gyuven and team were excellent!
Booked an end of tenancy clean and the service was absolutely amazing. Gyuven and team were thorough, professional and made sure the place was spotless. Will definitely be booking again!
Tosin · May 2023 · End of tenancy
Hard workers provided a great outcome
e and knew it needed professionals. We found Hello services competitively priced so went with them. However, the real value came in their ability to estimate the time frame needed for the work and then methodically worked their way through the considerable task. They were very professional and I would happily use them again and recommend them to anyone.
Tessa · Apr 2023 · End of tenancy
Yesterday I had a end of tenancy cleaning. The service went smooth and they left the increíble clean! Thank you
Margarita A. · Apr 2023 · End of tenancy
Very happy with end of tenancy cleaning.
Very happy with end of tenancy cleaning.
Alxandria W. · Mar 2023 · End of tenancy
Thorough clean, highly recommended
Cleaners arrived promptly, gave an estimate of the time it would take and got straight to work. The clean was extremely thorough and put the flat in perfect condition before the end-of-tenancy inspection
Isaac · Mar 2023 · End of tenancy
Erik and his team really went above and…
Erik and his team really went above and beyond for my end of tenancy clean. I would highly recommend them.
RJ · Feb 2023 · End of tenancy
Great job for an end of tenancy clean
Lokman's team did a great job for an end of tenancy clean, leaving the house in fantastic condition.
Ben · Feb 2023 · End of tenancy
End of tenancy clean
ely and accurate. Highly recommend.
Ash · Jan 2023 · End of tenancy
Amazing job on the clean & more!!!
Amazing job on the clean, very friendly man, and he was even great when my landlord showed up somewhat unexpectedly to take some photos, in fact he waited until she let herself out to call me back in.
Jori · Jan 2023 · End of tenancy
Amazing service.
at and tidy. I strongly recommend if you are looking for cleaning. It is worth every penny.
Zeyar · Dec 2022 · End of tenancy
Excellent service
Excellent service, fantastic end of tenancy clean. Everything looks amazing. Thank you.
Andrew · Dec 2022 · End of tenancy
What an amazing job
What an amazing job, way above expectations on a 3 story 4 bedroom house end of tenancy clean. You will not be disappointed. Friendly, efficient and professional.
Martin W. · Dec 2022 · End of tenancy
The cleaners showed up early
The cleaners showed up early, did a very good job in very little time. I got all of my deposit back. Izabel was efficient and did an exemplary job
Megan S. · Dec 2022 · End of tenancy
Great cleaning, (initially) terrible customer service - BUT OVERALL GREAT!!
d arrived and would complete the cleaning session. Upon inspection, they did a really good job with mostly everything! Sure there were a few dirt stains on the walls I wish they had gotten to but overall the cleaning itself was satisfactory so I’d say a 4/5 stars. However, I have to give 3 stars instead of 5 because the team threw out the remote controller for the ceiling fan in the master bedroom. I understand that any personal items would’ve been thrown out. We left the property completely vacant. However, to have thrown out what is effectively my landlord’s ceiling fan remote control which I had separated out via a little plastic baggie and leaving it on the bedroom window shelf is absurd. Not even with us trying to dig through the cleaning refuse could we find it. Having to explain this to my landlord is going to be difficult. So… thanks for the cleaning service itself but I really wish some common sense had been used. Edit: upon further further inspection, the cleaning team did not clean the second fridge, fridge freezer, and the washing machine. So three appliances were missed. I was so happy upon entering the property and now this? Disappointment. Update as of 03/12/2022: I let HelloServices know on the 24th about the missing remote control and the missed appliances. The cleaners contacted me the next day (25th Nov) and offered to come around on the 26th in the morning (Saturday) to clean the missed appliances, sharing that they were unaware of where they had been and that they had also found the remote control!!! The HelloServices customer service also emailed me on the 25th, relaying that they had also heard from the cleaning team that they had been in contact and offered their apologies for the mistake. I let our landlords know on the 25th and we had left the spare key in the same location so the landlords also expected them to come round in the morning before 12. Unfortunately the cleaners were running behind and were unable to arrive at the property until 4 pm and so the landlords had already retrieved the keys without telling us. We were informed by the cleaning team that the keys were gone and so they were unable to access the property but were able to leave the fan remote controller through the letter slot. I said this was fine, and apologised for the inconvenience to them. After calling our landlord (who told us they had retrieved the keys) and explaining, they shared that they were fine with the missed appliances and they would sort that out on a separate occasion. They were very pleased with the cleaning service so we got our full deposit back! And because of the various attempts to rectify the missed cleaning and even finding the remote control, I’m happy to edit my review. The cleaning team that serviced the property obviously take great pride in their work. I think it also says a lot about a company about how they respond to negative feedback and I can honestly say HelloServices did the best they could given the confusion and miscommunication. Thank you to the customer service and the cleaning team!! If you’re on the fence about using HelloService’s cleaning, please use my review as an example of what that experience is like. Yes there may be some miscommunication and some back and forth about things but overall the work can and will be done!
Occasional R. · Nov 2022 · End of tenancy
Had Loqman and his team coming down for…
Had Loqman and his team coming down for and end of tenancy cleaning. They did a fantastic job and in a short time. Will definitely recommend them!!
Alice · Oct 2022 · End of tenancy
Spotless end of tenancy clean
Thank you to Sardar and team for carrying out an efficient and spotless end of tenancy clean. I would definitely recommend these services to those who are looking for a thorough clean.
Lae M. · Oct 2022 · End of tenancy
A brilliant end of tenancy clean!
polite and did a very thorough job! The clean included windows, sofas and carpets. I would happily use their services again and would recommend them to others.
Sarah S. · Oct 2022 · End of tenancy
Absolutely fantastic service
Absolutely fantastic service. Team of 5 people arrived and cleaned the entire house (2 bedrooms, 2 bathrooms, Kitchen including oven and fridge freezer abd a living room) in around 2 hours. Left it spotless! Should really help with our deposit, Thank you!!
Alex H. · Sept 2022 · End of tenancy
Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.
