Hello Services Reviews

Latest reviews

31 reviews · page 1 of 2

• ★★★★★Verified customer

  All the appliances cleaned are spotless and now look like new! Thank you.

  Alexia G. · Dec 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  It was easy to book online. I booked very last minute and they accommodated ever so well. I got sent a message when they were about 15 minutes away which I love!!! Very friendly they went through everything throughly. Pictures were taken of before and after. I got a phone call when they were on the… Read more

  last bit of cleaning to see if I could make it. I wasn’t able to get to the property when they finished and I got sent the photos and proof that the front door wash shut. The house was very clean

  Megan C. · Sept 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  The booking process was easy, quick quote and plenty of communication throughout the process. On the day the cleaners provided a friendly and thorough service. Thank you!

  Athena F. · Mar 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  Hi would had been 10 but due to emails chasing payment when payment had already been made. Emails cause the finance to pay for a property twice. On a different note your admin team were professional and very helpful in providing me with discount for the amount of properties booked. Thank you

  Rikkyo S. · Mar 2025 · Deep cleaning

• ★★★★★Verified customer

  Team were polite , friendly and thorough. Was very pleased with the job they did.

  Susan B. · Dec 2024 · Deep cleaning

• ★★★★★Verified customer

  Good communication. Jose was polite and cleaned the house thoroughly.

  Gabriela B. · Aug 2024

• ★★★★★Verified customer

  Cobwebs still in corners of rooms, still some dirt on the floors

  Georgina C. · May 2024 · Deep cleaning

• ★★★★★Verified customer

  Very thorough, friendly, and prompt!

  Neil C. · Mar 2024 · Deep cleaning

• ★★★★★Verified customer

  Really great job, they were friendly and thorough!

  Annabel M. · Mar 2024

• ★★★★★Verified customer

  Good value for money and really impressed how you jumped on resolving my issues with the first clean. Thank yoh

  Rachel S. · Feb 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  Efficient and polite service. Did an excellent job at my flat for end of tenancy cleaning.

  Ayesha · Dec 2023 · End of tenancy

• ★★★★★Verified customer

  Faredun and team came for a deep cleaning - they did a great job and when we came back the apartment felt so much better, ready for us to move in.

  Sue-Anne P. · Oct 2023 · Deep cleaning

• ★★★★★Verified customer

  Service was good and prompt and they stuck to the price quoted.

  April · Nov 2021 · Deep cleaning

• ★★★★★Verified customer

  The cleaning did match my expectation.

  Marie- M. · Oct 2021 · Regular/standard cleaning

• ★★★★★Verified customer

  Fantastic cleaning, good value for money. The comms from the office need improvement

  Sam P. · Sept 2021 · Regular/standard cleaning

• ★★★★★Verified customer

  I couldn't give 10 due to lateness but otherwise perfect; friendly, kept me in the loop regarding progress, good job of cleaning 😊

  Sarah M. · Aug 2021 · Regular/standard cleaning

• ★★★★★Verified customer

  Initial contact and quote process really quick, professional and easy. Slight uncertainty when trying to pay via bank transfer as details were flagged as fraudulent by my bank. I did call Hello servuces who assured me the details were correct but then went on to say they get this alot! If this is th… Read more

  e case then this should be flagged up with clients before they come to pay so they are prepared and no need to panic. The staff I spoke to on the telephone were polite and helpful. The only thing I would say is there doesn't seem to be much communication between staff as my call was answered but I also got two further calls from other staff thinking it was a missed call. The team that attended my property worked very hard and I'm very pleased with the result.

  Diana G. · Jul 2021 · Deep cleaning

• ★★★★★Verified customer

  The cleaners were excellent however I am not happy that we were sent an email saying that the payment was two days overdue. It was part of your original email that cash payment should be made on the day

  Zia T. · May 2021 · Regular/standard cleaning

• ★★★★★Verified customer

  Overall the cleaning service was done to a professional standard throughout. We have some minor issues told by the agency: - kitchen - some burnt on grease around the far right hand side ring; - bathroom (with the bathtub) - several cobwebs around the edges of the ceiling. For these issues, maybe a… Read more

  second visit is required. We'll let you know. Thank you.

  Cristina · Apr 2021 · Regular/standard cleaning

• ★★★★★Verified customer

  Quick Service, very polite and efficient staff. Though job completed. Thank you

  Donna P. · Feb 2021 · Deep cleaning

• ★★★★★Verified customer

  Efficient and quick, covered everything asked

  Annabel B. · Oct 2020 · Deep cleaning

• ★★★★★Verified customer

  Really great clean with Nicole and Marius, they were very thorough for our post renovation deep clean. The communication before and during the clean was also really good.

  Elise · Sept 2020 · Deep cleaning

• ★★★★★Verified customer

  The cleaners who arrived were good but the issues with cleaners not turning up on Friday was a big inconvenience.

  Sam M. · Aug 2020 · Regular/standard cleaning

• ★★★★★Verified customer

  Very thorough, nice and friendly. Would have given 10 but the ground floor could have been cleaner and they arrived 1h late through no fault of their own.

  Philippe B. · Aug 2020 · Regular/standard cleaning