5,787 reviews from our cleaning customers since 2019
Area: Northamptonshire · clear
2 reviews · page 1 of 1
Everything was absolutely brilliant can’t fault the cleaning. The only thing was the fridge hadn’t been cleaned. This could have been my fault. Maybe I had to click on that too. If that’s the cases apologies. But the cleaning was to a very high standard
Tracey W. · Oct 2025 · Regular/standard cleaning
emselves. Once I’d shown the male cleaner into the kitchen, his comment was “You haven’t paid”. As your company’s process is that a bank transfer payment can be made in advance of the work or a cash payment made before the work commences when the cleaners arrive, I don’t believe that’s an acceptable way for your employee to address the subject. It could’ve been better phrased e.g “I understand you’ve agreed to pay in cash and I need to take payment before we start the work”. He opened the fridge and said “It’s not empty”. I explained that my intention was to empty the fridge and freezer once they arrived to avoid having food out of the fridge/freezer any longer than necessary. He did, however offer to help me remove the contents, which he did.
Sheelagh M. · Apr 2024 · Regular/standard cleaning
Our reviews come from three places: Google, Trustpilot, and customers we invite to leave feedback after a completed job (shown as "Verified customer"). We publish them as received and don't edit their wording. Only cleaning reviews are shown on this page. Where we have replied publicly, our reply appears under the review.
