Hello Services Reviews

Latest reviews

53 reviews · page 1 of 3

• ★★★★★Verified customer

  Excellent job by both cleaners, thank you!

  Naji · Mar 2026 · Regular/standard cleaning

• ★★★★★Verified customer

  We had issues with them arriving on time and then confusion with another job which meant our cleaning started 1.5 hours late and impacted our day. The clean itself was great, so we were happy with that.

  Anne S. · Oct 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  Friendly and through cleaning job

  Mary F. · Sept 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  Fab work given the amount of dust. Could have cleaned mirrors a bit more and there was minor dust left but this was post building work. And within 3 hrs they exceeded my expectations! 9.5 if I could

  Nav D. · Sept 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  Cleaned nicely,very good communication and friendly. The stains didnt go away,as its been there too long on washing machine.

  Mrs R. · Sept 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  Customer service is responsive and helpful, the cleaners also clean the property well and effectively. Thank you.

  Tungky · Jul 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  It is good. Only thing is that they did clean the lighting lamp cover in the kitchen area. We had asked them to make sure it is cleaned, and the grease is removed. But the grease is still there.

  Michael C. · Jun 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  Arrived late, did inform beforehand but did an excellent job.

  Nikita M. · May 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  It was a thorough clean and they were professional

  Jo · Mar 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  Brilliant service, and thorough clean. I was really happy and would use again. The only negative that i wasnt made aware or pre warned is that you need to cover parking for the cleaner/s if theres not onsite parking.

  Nataha · Mar 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  Efficient professional and very polite. Booked for after build cleaning and the result was great. I will book them again.

  Lara F. · Jan 2025 · Regular/standard cleaning

• ★★★★★Verified customer

  I was very pleased with the service provided the only thing was 1 hour into their cleaning they received a text from the office saying I had not paid for the service and I had actually paid at least 2 weeks previously when I first booked the service. It took me quite a while to find proof of my paym… Read more

  ent so I was not happpy about that.

  Sheila W. · Dec 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  Overall very pleased with quality and cost of cleaning and reliable attendance and help received from cleaning team.

  Rosemary P. · Nov 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  It was very good cleaning. Although, I reckon this work needs 2 people to finish quickly. Thank you very much for the hard work.

  Tugba A. · Oct 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  good clean and very reasonable price

  Birgitte O. · Oct 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  The cleaners were very nice and did a very good job at cleaning the property.

  Louise · Oct 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  The team was professional, mannerly and did a super great cleaning job! They were just great. However, there is a nick on the corner of the television screen that has rendered it useless. The tv must be super sensitive to be broken from this Nick. I’d be happy to send photos. Do you have insurance t… Read more

  hat can help us to replace this tv? Thank you and I’m sorry that this accident happened. Mickey Austin

  Mrs A. · Oct 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  The team did a great job and got so much done in a short time, very professional and knowledgeable.

  Maya · Sept 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  Punctuality for appointment-10 Friendliness of staff - 10 Quality of work - 8 Tops of kitchen cupboards greasy and not attended to; Inside door frame of lounge door overlooked; Tiled surfaces clean but, residue still evident; One female cleaner not English speaking, so difficult to communicate when… Read more

  requested to redo part of the tiled wall in the bathroom. Overall, I am content with the service rendered but, just wanted to provide honest feedback to your company.

  Nadeem · Aug 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  I have high standards and the team met them all with their efficiency, professionalism, and conduct. Needless to say the place is spotless, and we could notice a huge difference – every surface, draw and floor was completely cleaned (unfurnished apartment ready to move in). The price was reasonable… Read more

  too so the only reason my rating is a 9, not a 10, is because Hello Services also work with contractors so, whilst it is a great indicator, you may not have the same experience as I did.

  Stefan V. · Feb 2024 · Regular/standard cleaning

• ★★★★★Verified customer

  Mustafa did a great job cleaning the property, spent a lot of time and effort on it. I'd have appreciated some more communication from Hello Services in the morning as they were 2.5hrs later than anticipated (due to a car breakdown, not their fault, but a heads up would have been helpful).

  Benny · Dec 2023 · Regular/standard cleaning

• ★★★★★Verified customer

  Cleaning Team were fantastic! Very efficient, thorough and keen to please. If it wasn’t for such poor customer service, I would have highly recommended them. Unfortunately I won’t use them again.

  Claudette · Dec 2023 · Regular/standard cleaning

• ★★★★★Verified customer

  Very good service and friendly cleaner. I felt he didn't do anything with the main matress as the bed covers were left in place as they were before but overall very good everywhere else.

  Andre · Nov 2023 · Regular/standard cleaning

• ★★★★★Verified customer

  Friendly and professional cleaner

  Dan B. · Nov 2021 · Regular/standard cleaning